CB Fast Food Chains Wendy’s Complaints #62-81

Wendy’s review: Very poor customer service

CT617 of Brockton, US

Oct 11, 2023 1:17 am UTC

Verified customer

Wendy's Customer Care
Wendy's International, LLC
One Dave Thomas Boulevard
Dublin, OH 43017
Subject: Disappointment and Anger Regarding Neglectful Service

On 10/10/2023 at approximately 11:45pm, I visited the Wendy's located at 351 Washington St, Stoughton, MA 02072. I entered the drive-thru feeling famished and eagerly awaited to place an order. I waited for several minutes and ask for help and also honked the car horn to no avail. I drove up to the window and the clerk had his back to the window talking to two men, who I guess were technicians. Despite being the only customer there, I was completely disregarded by the clerk, who was well aware of my presence. This blatant disregard for my hunger and the fact that they knowingly ignored me is both unacceptable and disrespectful.

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Wendy’s Contacts

Wendy’s phone numbers

+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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+1 (614) 764-3044

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Media Contact

+1 (614) 764-3300

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+1 (614) 764-3327

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Animal Control

+1 (614) 764-3311

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Wendy’s emails

customercare@wendys.com

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Support

crista.miller@wendys.com

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erica.erwine@wendys.com

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Confidence score: 93%

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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