Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Fast Food Chains Wendy’s Complaints #62-81
Wendy’s

Wendy’s review: Very poor customer service

C
Author of the review
1:17 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Wendy's Customer Care
Wendy's International, LLC
One Dave Thomas Boulevard
Dublin, OH 43017
Subject: Disappointment and Anger Regarding Neglectful Service

On 10/10/2023 at approximately 11:45pm, I visited the Wendy's located at 351 Washington St, Stoughton, MA 02072. I entered the drive-thru feeling famished and eagerly awaited to place an order. I waited for several minutes and ask for help and also honked the car horn to no avail. I drove up to the window and the clerk had his back to the window talking to two men, who I guess were technicians. Despite being the only customer there, I was completely disregarded by the clerk, who was well aware of my presence. This blatant disregard for my hunger and the fact that they knowingly ignored me is both unacceptable and disrespectful.

More
Send message
Copy link
Report
0 comments
Add a comment

More Wendy’s reviews & complaints

Wendy’s - treating employees unfairly 173
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wendy’s - Food causes diarrhea 17
Wendy’s - changed the formula?? 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wendy’s - severe food poisoning 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wendy’s - we got shot by a security guard in one of the restaurants! 10
Wendy’s - Assault by employee 3
Wendy’s - Not able to get my check
Wendy’s - Wendy's breakfast
Wendy’s - customer service 1
Wendy’s - food/ service
View all Wendy’s reviews and complaints

  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
    Click up if you have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number 2 2 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number
    Customer Care
    +1 (614) 764-8478
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number 4 4 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number
    +1 (614) 764-3044
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number 2 2 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number
    +1 (614) 764-3368
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number
    Media Contact
    +1 (614) 764-3300
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number
    +1 (614) 764-3327
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number
    Animal Control
    +1 (614) 764-3311
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number
    Vice President Investor Relations
    More phone numbers
  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 15, 2026
  7. View all Wendy’s contacts
Wendy’s Category
Wendy’s is ranked 8 among 57 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

Most discussed Wendy’s complaints

uncooked chicken and cold fries
4
(opinions to this review)
 Poor hospitality/customer service
1
(opinions to this review)
Wendy’s Alternatives
Taco Bell 2490 reviews Carl's Jr. 535 reviews Whataburger 600 reviews Popeyes 1346 reviews Pizza Hut 2963 reviews