The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Wendysstealing money

The Wendys i Go To refused to give me the receipt and they charged more money then they where suppose to the workers there have a addiuted and have issues.they have poor conduct. and they chagred me $15.o2 when in reality it was $14.02 the workers there need to be fired!. its not for the dollar its just the way they act and after i ate the meal i felt sick. i bought 3 doubles stacks, sm chili, four 5 piece nuggets, large fries, and medium fries that was all. the time 8:02 pm and date 10/27/09.

Responses

  • Mi
    MissPDX Oct 29, 2009

    I can relate to this one. Maybe the employees don't need to be fired, how about educated on some CS?! I get overcharged all the time when I eat out. And yes, it is upsetting, esp. if you know how much it should cost i.e. you eat the same thing at the same restaurant each time. If my "partner" is with me, he always says "it's just a dollar, forget about it"?! But if they overcharge each customer by a dollar, that is a lot of profits :). Mistakes happen. Maybe you were PMSing?! Maybe it was the way you presented the issue?! They always say you get more with honey than you do with vinegar, which is true. But a lot of ppl in CS see it as simply a pay check, they don't realize the domino effect it has. I will not frequent a place if the service is lousy?! Why would I?! Market is too competitive?!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.