CB Fast Food Chains Wendy’s Complaints #462-481

Wendy’s review: Horrendous service, cold food, everything wrong, manager complacent

Dr Vigg of Rochester, US

Mar 25, 2022 11:46 am UTC

Incident ocurred on Sunday 13 March at 3:05 PM, store 744.

Mobile order for combo meal; had asked for no mustard on burger, diet beverage. No diet beverages of any kind in Freestyle (though concentrates were sitting on counter ready to be installed). Took multiple trips to counter to give opportunity to set things right. Food was cold, and they never got it right.

Opened issue on company "Contact Us" page immediately afterwards — no response. Refiled a week later — still no reply. Opened a third time, still nothing from them.

Desired outcome: I am clearly entitled to refund at the very least.

Keywords:

3 05 pm burger combo meal diet beverage freestyle incident march mobile order store sunday

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Wendy’s phone numbers

+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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Media Contact

+1 (614) 764-3300

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customercare@wendys.com

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crista.miller@wendys.com

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erica.erwine@wendys.com

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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