SUBMIT A COMPLAINT

Wendy’sgetting charged much more than what I was going to pay online

1
N Dec 27, 2019 Review updated:

I was going to place an order online for pickup but it wasn't going through my family went to pickup by drive through. For Three Burgers, Two large fries, one medium fries and Two large drinks the total was $28 where as when I was going to place online it was $18 for three burgers, large fries three, three drinks and three nuggets. It's not even fair. $10 is a lot of money.

Responses

  • Um is not an answer! Dec 27, 2019

    How did you get the food? You left that part out.

    If some poor soul had to deliver it to you, the tenner was to pay for your laziness. This is what you get for not going to the restaurant yourself.

    0 Votes
  • Be
    Bellamie Dec 28, 2019

    @Um is not an answer! It states that her family went to pick it up at the drive thru. Perhaps she should take it up with her family as to why it was more expensive. Perhaps they upsized their combos or bought more than she was told. Or they pocketed the $10 themselves.

    2 Votes
  • Um is not an answer! Dec 28, 2019

    @Bellamie It's hard to tell because it's so poorly written.

    0 Votes
  • Nl
    N lM Dec 28, 2019

    @Bellamie It was 10:30 pm and we were all hungry. So the drive through was the only option. After trying multiple times trying to order online for pickup.

    -3 Votes
  • Um is not an answer! Dec 28, 2019

    @N lM The use of the system is where the disconnect is. Same crap with Kayak and Expedia and all those other travel sites.

    0 Votes
  • SubSquirrel Dec 28, 2019

    Did you look at your receipt?

    1 Votes
  • Nl
    N lM Dec 28, 2019

    @SubSquirrel Well the worst part is there was no receipt with the order.

    -2 Votes
  • SubSquirrel Dec 28, 2019

    @N lM Did you ask for your receipt?

    2 Votes

Post your comment