Wendy’s review: Drive thru order

Ordered a frosty and small chicken nuggets and was told to pull up to the window. Sat at the window for 20 minutes and was completely ignored. Staff could see me waiting and were talking and laughing, not doing any work. 40 minutes later some opened the window and asked if I paid. I wasn't even given any food yet. That person walked away and went back to talking and ignored me for a while longer. Then a young man came to the window and asked the same thing. Eventually after for over 45 minutes in the drive thru did someone finally provide service and I received my order. I don't understand how this Wendy's can even operate if the staff here are rude and simple aren't doing their job. They don't seem to care just a fun time for them to talk to each other and serve food occasionally if they feel like it.