CB Fast Food Chains Wendy’s Complaints #22-41

Wendy’s review: Did not scan QR code for my points

Pierre Bohamed of Van Nuys, US

Jan 29, 2024 11:53 am UTC

Verified customer

Pierre Bohamed

[protected]

[protected]@sbcglobal.net

This morning I used drive-thru at store #4289 6181 Sepulveda Blvd Van Nuys CA 91411 and associate refused to scan my QR code for my points to be added to App She said I already gave you two dollars off and I said you need to scan my qr code so I get points added she said no so I received no points for my purchased of $4.81Bacon egg and cheese combo # 3019

1/29/2024 7:41 am 40020 She got me upset I used cash instead of my gift card

I have 782 points and did not get points today added for my purchased. This lady has always scan QR code don't know why she refused today.

I was holding on phone for 45 minutes so hung up

Claimed loss: $4.81 in points

Desired outcome: want my points added to my APP

Confidential Information Hidden: This section contains confidential information visible to verified Wendy’s representatives only. If you are affiliated with Wendy’s, please claim your business to access these details.

Wendy’s - Did not scan QR code for my points - Photo 1

View 0 more photos

0 comments

Add a comment

Wendy’s - treating employees unfairly 173

Resolved

Wendy’s - Food causes diarrhea 17

Wendy’s - changed the formula?? 46

Resolved

Wendy’s - severe food poisoning 13

Resolved

Wendy’s - we got shot by a security guard in one of the restaurants! 10

Wendy’s - Assault by employee 3

Wendy’s - Not able to get my check

Wendy’s - Wendy's breakfast

Wendy’s - customer service 1

Wendy’s - food/ service

View all Wendy’s reviews and complaints

Wendy’s Contacts

Wendy’s phone numbers

+1 (888) 624-8140

Click up if you have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number 2 2 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number

Customer Care

+1 (614) 764-8478

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number 4 4 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number

+1 (614) 764-3044

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number 2 2 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number

+1 (614) 764-3368

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number

Media Contact

+1 (614) 764-3300

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number

+1 (614) 764-3327

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number

Animal Control

+1 (614) 764-3311

Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number 1 1 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number

Vice President Investor Relations

More phone numbers

Wendy’s emails

customercare@wendys.com

100%
Confidence score: 100%

Support

crista.miller@wendys.com

100%
Confidence score: 100%

Support

erica.erwine@wendys.com

93%
Confidence score: 93%

More emails

Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

Wendy’s social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 03, 2026
View all Wendy’s contacts