Waste Management [WM] review: Rip off do not use this company

I moved to a new location and signed up with WM. They increased my rate every other month. To dispute charges, they leave you on hold for long wait times. There were issues with pick up. Also, they fine you if your trash lid is not completely closed. I cancelled service after waiting on hold for over an hour. Although I cancelled at the start of the month, they billed me for the entire month and would not prorate the amount. Plus, their customer reps are rude. I have never worked with such a despicable company and will never recommend their services.