Waste mgnt did not pick up my green bin for two weeks, I called and they said sticks were were sticking out. My green bins go empty 80% of the year. These union workers need a smack upside the head. when the rest of us are out of work and they have their fat contract but won't make a little extra effort they are making a big lazy mistake. Because when they go up for a bid for the next contract I will make sure they don't get considered.
I rented a dumpster from waste managment for what was supposed to be eleven days, april 16 to april 26. The dumpster wasn't deliverd on the 16th, which was a friday. When I called to complain, I was told to call back on monday, becouse it was after normal buisness hours. The local office was only a few block away, so I drove by to see if anybody was there, which there was. The guy I talked too said told me I wasn't in their system to get a dumpster deliverd that day, even though I had a reciept showing that I was indead supposed to get one.
They sent someone out the next morning (saturday) to look at my property, and told me there was no way they could put the dumpster in the driveway, but they could leave it in the street if I had a permit from the city, which I couldn't get untill monday. So I finally got my dumpster 3 days late, and they they did manage to pick it up on time, but there's still the matter of the three days I paid for but didn't get.
Stay away from this company if you want a better life. Don't sign a contract with this company, or you will be locked forever since it requires you to send a termination letter between 90days to 120 days ahead of time if you don't want to renew your contract, and you know what, majority of people will forget after three years. If you signed a contract or the contract gets automatically renewed and you forget to canacel it, you will end up paying six months' liquidation damage (what is that?) if you want to terminate the service.
This company renewed our contract without a proper signature and on top of ir increased our rates even though they claimed we are under their contract. How does that work? Don't allow any employee to sign anything for waste management as you may be stuck in a deal you don't want.
Waste management is a bad trash company to be with. They took us over becasue tri-state went out of busine...
I tried to cancel our waste management contract last summer and they said we had automatically rolled it over...
If you have waste management of pennsylvania hauling your commercial trash they have breached their contract...
This is a complaint letter about their company and employees.
On, wednesday january 5 of this year we had a very late truck come to pick up. We believe it was the greenery truck. Later, when we went to turn our water on in the sink there was no water. We, called helix water district to find out what was going on? Someone later came out and checked. There were very large tire tracks over our water meter at the corner of road. It had been broken and a untold amount of water had been flowing down the main road. Because, it was night and we couldn’t afford to pay plumber’s emergency prices we went with-out water. We had guests staying with us. No water for showers and what was worse was we all had to use non-flushing toilets. The next morning I contacted a landscaper instead of a plumber to try and save money. We ended up being with-out water all day.
On, friday january 7 I contacted waste management. It turns out a neighbor saw the truck. I was transferred to a supervisor by the name of — . He couldn’t come out to see it friday and my husband had doctor’s appointments on monday so we made arrangements for him to come out tuesday january 11. He said he would call before coming. We waited until the afternoon. I called waste management. I left a message on his voice mail - no phone call. I waited another 1 ½ hours called back and I was given his cell phone number. He acted like he didn’t remember talking to me but said he would be over. Waited until the evening with no phone call or visit from him.
So, our water meter was ran over, over a week ago. We are being ignored. We had to pay to have it repaired and we will have to pay for all the wasted water because it was on our side of the meter. We wasted two days because of it. And, we also had to suffer the embarrassment of having our company use the bathroom on top of each other. Then we are ignored on top of all of this!
I want to inform you that I am anil kumar, a scheduled caste (sc) category worker (heavy load driver) in the above mentioned company i.e. a2z waste management (moradabad) pvt. ltd.
But now they have dismissed me from my job because of an acciddent which was happened by the carelessness of the helper not by me.
I was really not at fault in this accident, you can even check this out also. I have told this to them also and requested many times but they are not giving any response or answer.
Sir, I am a married man with a family of four. so, I am in a great need of this job for my daily expenditure as I am not having any job this time.
Sir, please take my request into your account and take a right decision for this so that I could get my job back as soon as possible.
I finally got tired of the poor service from waste management and decided to switch to another waste hauler. Just trying to contact them to terminate their service was a nightmare... I wound up on hold for a really long time before I could talk to someone. My containers were not picked up on the day they were supposed to... And i've been hit with a $25 bill for them to not pick them up!! Two phone calls ended after I was on hold for so long I had to go attend to other things. Today I called again after receiving the letter about the $25 bill. Spent a long time on hold waiting to talk to a nice lady who basically told me nothing. She offered to put me on hold again. (!) I explained i've been on hold a lot with waste management and would she just call me back to let me know when the (full and now smelly) containers would be removed... And how the $25 bill would be resolved. I'm still waiting for her call. (now I know why waste management containers have pretty much disappeared from my neighborhood in favor of those from other companies!!)
We moved into lewisville almost two years ago and received a bill for garbage pick-up. We had our garbage container hit by a car and have tried to get a replacement. Finally, my husband called today and was told our account was suspended, our garbage would not be picked up this friday (they pick up on wednesday) and we were completely confused. We called lewisville and were told that they pay for our garbage pick-up and we never should have received a bill from waste management. This company is either dishonest or completely incompetent. I think, with all the complaints out there about waste management, we should all join together and sue this company. I doubt they will refund their fraudulent charges. I will check back to see if others wish to file a "huge" group suit against this company. They should not be in business.
I had a residential 2-yard dumpster under a one year lease with waste management. I had to monitor my bill...
I made a payment through their website and received a confirmation number and all. They neglected to contact me and say that they had a problem with the payment or even a simple call about the past due bill. Now they want 2 months up front which is $162.00 and they still won't pick up the garbage till the next pick up day. Nothing but problems with this company in oregon, however they have a monopoly on the city I live in so you're screwed for better service. So now i'm forced to start loading up my trailer and taking the garbage in myself, because I just can't take the # anymore!
Waste management is one of the worst companies I have ever had to deal with. I bought a new house, and called...
What a joke of a company! There have been countless complaints coming out of this branch (all mostly about...
I do not receive your bill for any reason, do not pay it within the first 4 weeks of receiving the invoice...
Buyer beware of waste management. This company is so bad, I don't know where to begin. They provide trash...
Waste management takes the trash when they feel like it. Called to complain 5 times did nothing to resolve the problem. Poor service poor management.
Waste management begins calling regarding payment before I receive a bill. For some time I tried paying on line but at 65 years of age and not being accustomed to paying on line I was intimidated by all the security bells and whistles going off when I went on the wm website. Since i've had to pay a computer person over and over to get virus', I asked to have a paper bill sent. It is now february 17th, I have no bill in the mail yet and I have already started to get wm messages about paying my bill. This turns into harassment when the calls keep coming and I haven't even received a bill. If I could switch to another company I would but this situation proves why competition is good: when a consumer has no choice the company can do anything it pleases, including harassing a responsible older person with daily calls — usally for about $65-75... I am sick of this.
Ps: today is feb 17th and the bill just arrived; it was mailed from phoenix on feb 12th — if we had weather problems as we often do I would not have received it in 5 days. And since I am leaving to go out of town until monday I am not paying it and mailing it until monday... This is harassment and I am sick of it.
I just found this site and would like to contribute to supporting both the positive and negative reports here. I few years back, I had a container from a competitor that wmi bought out. Without notifying me, they sent out a truck, picked up the near-empty container and then tried to charge me a service fee.
They said that I had had the container too long. I explained that time between pick ups was not mentioned in any contract with the competitor. They tried to tell me that I was bound by their standard contract. You don't have to be a lawyer to know that is wrong. They had the right to pick up the container and charge for disposal, but that was all.
When I complained to the bbb here in jacksonville and they got involved, wmi backed down.
I would haul my own trash to the dump before I did business with them again.