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Waste Management [WM]

Waste Management [WM] review: Won't pick up my garbage

S
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6:41 pm EST
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Was suppouse to be picked up friday 12/12/2025, they rescheduled because driver didn't come friday. Was rescheduled for monday, driver never showed again. Now trying to say it is inassessable which driveway has been cleared every day for 5 days and still refused to pick it up or respond to chat. They have every excuse to why they can't come get it, they blame you for the reason and not their lazy drivers.

Claimed loss: they want their money but don't want to do their job

Desired outcome: pick up my trash

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Waste Management [WM] response
Dec 17, 2025 10:03 am EST
Waste Management [WM] customer support contacts
Phone numbers

+1 (800) 796-9696

Address

800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

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Sorry to hear there is an issue with the service. Please send your review and full address to wmcares@wm.com, subject COMPLAINTS BOARD, and we will look into this right away. Thank you
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  1. Waste Management [WM] Contacts

  2. Waste Management [WM] phone numbers
    +1 (800) 796-9696
    Click up if you have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 1 1 users reported that they have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number Click down if you have unsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 3 3 users reported that they have UNsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number
  3. Waste Management [WM] emails
  4. Waste Management [WM] address
    800 Capitol, Ste 3000, Houston, Texas, 77002, United States
  5. Waste Management [WM] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2025
Waste Management [WM] Category
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