Walmart review: afraid of being attacked at walmart by security and personnel purchasing gift cards and other merchandise at customer service

Afraid for my safety My name is Mrs Bernice Fields on June 21, 2019 at 12:25 PM I went to customer service to pay for eight $25.00 Cracker Barrel gift cards as I was instructed By one of your cashiers in your self check out at the left side of the store where the gift cards were ? She informed me You must pay for those at customer service customer service was located down by the other self check out here which is where I went, Prior to that held them in my hand and proceeded to go into the self check out area waited until I saw an open register proceeded to walk to one and was informed by two cashiers with yellow vest on that that register wasn't working I need to go to the left side to another register I held up the gift cards and I said to them I need some help with these because I'm not sure how to ring them out so I know I need Help . The two of them a male and a female both said simultaneously you have to take those to customer service so I said OK and proceeded to back out of that area to go to the right side of the store to customer service I had other merchandise in my cart clothing and hair care products and I said do I need to pay for these ring out here first this merchandise or can I ring out everything at the at customer service and she said it's your choice and I said OK . I proceeded to the right side of the store with gift cards and in the cart on top of the merchandise that I picked up walked over to customer service and as I've reached a customer service area I heard someone running behind me I stop on line they were in few people ahead of me and the person running stop behind me ?OK whatever no big deal I thought until I hear a walkie-talkie on the walkie-talkie I hear keep an eye out on the woman with all the gift Cards over the walkie-talkie obviously this is not just anybody this is a security personnel from the store I look over my shoulder my right shoulder and I look at him and I could still hear the walkie I'm shocked and very very scared I'm waiting my turn and then I hear the walkie-talkie again and I look over my shoulder at the man again now I take out my cell phone still awaiting my turn I look to my left and standing outside of customer service is another employee appears to be your customer service manager ! Now he's watching me I'm standing online with everyone else what's the problem now I'm really really scared cause I'm now concerned and I don't understand what's going on I'm following instructions which I was told I need to go to customer service to pay for the gift cards so what am I doing wrong? maybe you could enlighten me because I don't understand what I could have been doing wrong I followed instructions by your employees who instruct me on what to do and how to pay for the gift cards why do I have security behind me so I wait patiently and it's my turn I go up to the window I take the gift cards out of the cart first because they're on top and I hold them up and hand them to the cashier and I say I was told I needed to pay for these here !as I stated I had eight $25 Cracker Barrel gift cards she takes them and I proceed to take the other merchandise out of my cart and put them on the counter she then ask me you want to buy all of these ? I respond with Yes I look and I realize that I have not just the person that was behind me online also you customer service employee all watching me but now a man is also security who weighs about 300 pounds very tall very very big standing to my left behind me luring over the the rope that you have the line the velvet rope that you have looking at every move I make while I'm on line I Arrived at the store may be a good 30 minutes earlier picked up a few pieces of merchandise put them in my cart, inquired at one of your checkouts check your own areas and asked the young lady where could I find gift cards she informed me it was at the other end of the store at the other check out check your own area . I've shopped in this Walmart for years and I've never encountered anything thing like this in my life! I am still shaken and very very afraid !
Information on top of my receipt I received for receipts for receipts for my purchase the Cracker Barrel gift cards were broken up into twos and charged two at a time receipt information ST03795 space VPN space 005569 space TEN 93 space TR in space 0244

View 0 more photos