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CB Retail Stores Walmart Complaints #2-21
Walmart

Walmart review: GV Chocolate Donuts ( 2 comments)

R
Author of the review
12:00 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
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Dear Customer Service,

I am submitting a complaint regarding a recent purchase of Great Value Chocolate Covered Donuts. When I opened the package, I discovered the donuts were melted, dry, and clearly outdated. The taste was horrible — the chocolate coating had a bitter, spoiled flavor, and the donut itself tasted old, stale, and unpleasant. It was not edible in any way.

I rely on Great Value products for reasonable quality, but this experience was unacceptable. I am requesting a refund or replacement and would like to know how you intend to prevent this from happening again.

Sincerely,
Rose

Claimed loss: 2.23

Desired outcome: refund

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Update by rose hutcheson
Aug 26, 2026 3:29 am UTC

I should not have to waste my time and gas returning an expired and poor‑quality item that clearly should not have been on the shelf in the first place.

I am requesting a refund in the form of a gift card, which I will gladly use for future purchases. This is a fair resolution given the inconvenience and the fact that the product was expired and not suitable for sale.

Thank you for your attention. I look forward to a prompt response.

Sincerely,
Rose

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A
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a22M
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104 comments
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Aug 25, 2026 2:06 am UTC

Return the donuts if you want a refund.

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R
R
Rael looce
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2 comments
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Aug 29, 2026 4:17 pm UTC
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We had an issue with Walmart that took a lot of time to be solved but seem we were directed to reach them through the link below and our issue was sorted out and we received our request . Thanks to https://docs.google.com/forms/d/1fCgzU_qdY6kHK36uku9ZyVAXbB62nPghq7edSVuUS7I/edit?chromeless=1

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