Walmart

Upon leaving the hospital I was given 2 prescriptions and told to have them filled as soon as possible. I took them to Wal-Mart, asked about the prices and when they would be ready. I was told 1 hour. I went home to rest and came back in 3 hours. After standing in the pick-up line for about 10 minutes, I was told it would be another 15 minutes, they were not filled yet. I came back in 15 minutes and they were acting as though I was bothering them. Finally after 1 hour and 40 minutes more, I was told they were out of one medicine. Several other customers were told the same thing. They weren't real happy either. I will not use Wal-Mart's pharmacy ever again. One can only stand so much incompetence coupled with an uncaring attitude.

I have a better idea! I quit going to them! I started going to one that has the medication and will notify you when your prescription is ready. No more guessing!

This is the same as every other pharmacy unless you go to a small mom and pop one. Everything is electronic. You should always ASK if your medication is in stock, AND call before you go to pick up.

I had gotten something in my eye. The eye doctor removed it and prescribed antibiotic drops to prevent an infection. he emailed the prescription to the Walmart Pharmacy in McAlester, OK. This was noon and I know how slow the pharmacy is so I thought I would pick it up after work. I arrived at the pharmacy to find out that the drivethru was closed. Both of them. So that meant that I had to go inside. Great! I go inside to discover a line at the pharmacy. I patiently wait my turn only to have the gentleman tell me that oh I am sorry but we do not have that medication. We might have it here by tomorrow. I asked him why couldn't they have called me to inform me of this? He did not know. he asked me if I wanted my prescription back. I said yes. He said okay, then go the other line. I looked at him and said are you kidding me? I have to go to another line to get my prescription request back? I just want to say thanks for the great customer service. The old saying is true, you get what you pay for. While I will admit that usually the prices are cheaper at Walmart and that is the only reason that I go there, is it really worth it? Bottom line is this...why can they not call/text when prescription is ready? Why did they not call or text me to let me know that medication was not available. It is called customer service.

I recently had my prescription filled at walmart here in West Valley, Utah. And the brand I use to get was discontinued so they went ahead and had given me generic adderall 10mg from Mallinckrodt brand. And I have to say there is something not right about this generic adderall. It is poor quality and I had very bad side effects. I called to talk to the pharmacist's and she just yelled at me and said all generic adderall is the same quality, than hangs up. She was very rude. But I really think that brand of adderall from Mallinckrodt is very bad.

Walmart pharmacy has made mistakes on my prescriptions several times. Three days ago, I called Walmart pharmacy to request a refill of my type 2 diabetes pills by fax to Dr. xxxxxx. I called today to see if the refill request had been filled. After giving my information to the person I was talking to, come to find out that they had been faxing the request to the wrong doctor, the doctors name, not even close, not even anywhere close to my doctors name.
Other times, I have called in my refills by phone and gave them the RX numbers ( 4 of them ) of my refills, that they already have on file, and when I got them, they had left out one ot two of them. I called Bentonville Ar. and filed a complaint. A few days later, the manager of my local walmart pharmacy called me. He didn't seem too upset about it but offered to fill my missing prescriptions and deliver them to me free of charge. When he showed up on my doorstep, with my prescriptions, he acted like I was just some old forgetful fart that gave the wrong numbers when I called the refill request in. I will never, ever do business with walmart pharmacy again.

The pharmacies I have worked for have systems in place to expedite orders for waiting customers or urgent needs. Truly there is NO EXCUSE to wait so long for a prescription that you dropped off in person and are waiting for. I worked for a pharmacy that ROUTINELY did 600-700 prescriptions a day which is disgustingly busy. Yes, those customers with unique circumstances requiring doctor or insurance approval do have to wait longer and were always explained in detail what would need to be done. Explaining to the customer what is going on behind the scenes certainly helps them in understanding and appreciating what is taking so long. Often they choose to stop back later. With that said, it is flipping ridiculous and bs that Walmart pharmacy takes SO long. I call in a prescription that has no issues once I arrive at work. I expect to pick it up after work and eventually find out after waiting in line that it isn't ready. For no reason. At all. I wait and I wait. I recently had a nightmare trying to have prescriptions put on file at Walmart to use once my last refill was finished. They just couldn't understand why I was being proactive and doing this a few days before I needed them. I DID NOT WANT THEM FILLED, JUST ON FILE. Finally my doctor's office agreed to call in my new scripts the day before I needed them. Btw, they were for bc and elavil, nothing controlled. Just so frustrating. They make me feel like a drug seeker when I call to see if my prescriptions are done yet before I drive over to pick them up. I have had the pharmacist routinely ignore the hell out of me on several occassions. No acknowledgement, no "I'll be right with you, " no "so and so will you wait on them?" I hate them, I hate them, I hate them. No excuse. I have worked in busier pharmacies and even if they are overwhelmed, there is ABSOLUTELY NO excuse for being so damn rude.

I've been getting my prescriptions from the same Walmart in Spokane, Washington for 5/6 years now and I think I can count on one hand the number of times your pharmacy has actually gotten it done correctly and drama free. My husband and I live entirely in Social Security Disability and have no insurance other than Medicare Part D, always order our medications at least 3 days in advance of the 1st of each month, and pay cash. I must live by Walmart rules, I must pay at pick up which isn't always easy and as long as I do that you won't pick up your marbles and go home.
Some time in February or March I tripped on a gigantic industrial rug in my regular Walmart store that had been badly placed. I just did a 10.0 face plant just inside the door after tripping over the aforementioned rug where the corner had worked it's way over the door jam. You can probably check if you call the Colton Walmart because they made a report. Although I am 60 nothing was broken and I went ahead with my business. I did wind up going to an er because a pulled muscle made it hard to breath. I could be sitting here today waiting for my settlement to come in but I made a decision not to go that way. Instead I am sitting here hoping that I don't have to spend 30 or 40 minutes extra browsing around while things are made correct. I thinks it's the least you can do after my saving you from the very real pain of sending me a check every month.
Thank you for taking the time to listen. I hope you will at least do me the courtesy of letting me know you got this. I shall continue doing my regular shopping at your stores but I'm not waiting another 5/6 years to see if you're going to make a few changes. I appreciate your cooperation.

people don't seem to realize that cvs or walgreens don't do as many prescriptions as walmart does. we get on the average 115 scrpts a day that have to be filled and verified by the pharmacist. that is why it takes so long for you to get your prescription. if you go as soon as you get out of the doctor's office, chances are you are going to have a 2 hour wait. most doctor's appointmets take 15 minutes to an hour and start around 9. Walmart pharmacy opens at 9 am and we already have 35 to 40 perscriptions waiting to be filled at that time. by the time you get there that means you are #40 in line. Please understand that we do our very best to get you your prescription out to you in a timely manner but we have so many to do and so many people to take care of that it seems like a long wait. we bump people up that are waiting in the store bu there could be 10 people waiting i hope you understand.

Don 't you just love going to the walmart in statesboro

How do you feel about walmart in statesboro

Thanks a lot lady >:( The chicken flavored ones are SUPPOSED to stink! Now walmart has stopped carrying them! Check the country of origin on everything else they carry. It's ALL from other countries. And I am too worried about poison and disease to give my dogs something from CHINA. I'm now having to order this off of the internet because walmart was the only place in town that carried them. You've done all our dogs a great disservice.

We buy these faithfully every week for our Westie. He has a sensitive stomach, but loves the Harper's American Beefhide retriever rolls. We have purchased other brands and he will not touch them. Rawhide stinks. There is no way around that. My guess is that either you got the one bad one or it smelled bad because it is a rawhide and you MISTAKENLY thought that it was rotten. These things come in clear plastic wrapping. Check them better next time or tear a little hole in the wrapping to be sure that it doesn't smell bad.

And I highly doubt that someone's pet would die from eating rotten rawhide. They might have a little diarrhea or vomiting, but they won't die. Stop overreacting and grow up. They aren't going to stop selling the bones in their entire chain because YOU had one bad experience.

Lady... this stuff is SUPPOSED to stink... that is what a Dog likes... the intestines of a canine is not the same as yours... god designed it to eat tainted foods... what do wolves, coyotes & foxes eat? Ole Roy?
let Fi-Fi be a dog and enjoy his life here on earth...
Thank you Wal-mart for stocking this Item... if you remove it from the shelf please send it to me and I will pay full price plus all shipping cost.

Walmart offer a $ 100.00 if your oredered on line . i had to wait a month to get my blu ray disc player. i could picked it up at the store for the same price. they offered the free gift certicate i was charged a $100.00 i ask for a refuned but i was told i could get back. anthony pescatore

Very, Very surprised that the manager at this Walmart store # (3420) in westbury NY
didn't display her ID tag nor give her name when I asked for it. ( I got name from greeter at door) ...Le Fay, but dont know if it's the first or last name.

Manager "Le Fay" did not honor a store policy that clearly stated that an advertised item will be replaced with a comparable one when it is not available for the stated reason.

She looked to her minions to side with her.
Needless to say I got nowhere fast.

I'm sorry for your mother's situation, ma'am, but stores aren't required by any statute (or moral, for that matter) to provide a motor scooter for anyone. If your mother isn't terribly mobile, why don't you take the initiative of purchasing a motor scooter yourself. Walmart providing them is a luxury, not a right.

On my last 2 trips to WalMart in Granbury, TX. 76048, there were no riding carts available, and another customer was waiting for one. Granbury is a retirement community, and WM should be prepared for more than normal handicaps.

I could not find a customer service section on their Home Page.

I agree with the quality comments but nothing will change as long as you keep shopping their.

I bought a Weedeater WLT23 from WalMart on March 30 2007, used it maybe 10 times. Today is Aug 4 and the batteries are dead. Called the # on the instruction manual [protected]) and was told that someone from customer service will call me back in 48-72 hours and that this rep. will probably offer to LET me buy new batteries at 50% off. WOW what a deal. Then in 3 or 4 months maybe I can do it all over again. I'm going to buy a new trimmer and it WON'T be a Weedeater product.

I used to shop here all the time. But after seeing so much of this behavior from the management, and after the way they are squeezing our favorite brands off the shelves for THEIR brand; I'm done for good. I will NEVER shop at wall-mart again, especially for groceries. Heck, when I switched to Food World, I didn't even notice a difference in total ticket price.

I completely agree.

I see that those employees who, I suppose are hourly, work on the floor are generally nice and good natured. They are generally older with most I guess being retirees.

I guess the managers are in the back hiding from the public. I never see them on the floor as I shop. After talking to some of the store's employees my guess was correct. After speaking to these employees I found that many managers at Wal Mart are interested in just keeping a paycheck. They don't want there higher ups to realize they are not really that good at what they do. They are not very good in employee relations. They tend to only think for themselves. Have you ever wondered why over the loud speaker they always ask for a "member of management" like it is a club you have to be a really good but kisser to join. I tend to think many of these managers should feel very lucky that Wal-Mart as a whole is too large to manage and they can go about their lives earning their not to well-earned paycheck with the understanding that there is little chance anyone out there will rock their boat and find out that they generally are not that good at what they do.

Walking through the Alabaster store have you ever wondered how empy the shelves are?

That's Walmart for you . WALMART everywhere. Walmart historically treats their people like [censored]. you are all replaceable. I choose never to shop at Walmart or Sam's Club's. PERIOD. If we were ALL informed, nobody would shop at this nightmare. I'm sorry you had such a piss poor experience but this may be a blessing in disguise! Do you believe in Karma? I do.

i went to wallmart in neptune, and once inside a man tried to sell me drugs, he said cocaine, he said i got some good ### bro, i told him get lost, a man told me his name is julio franco of neptune a major drug dealer, and a gang member, and has connestions with shadowbrook restaurant in shrewsburry nj, possibly a colombian connect, the man told me he also likes little kids and has sex with minors, he also gets high and is a drug addict, this dangerous man needs to be caught and his organization to be destroyed, before its youre kid or daughter dead from this son ###, survaillance follow and apprehend him, might be dirty cops as well.

i had problems with neptune wallmart, the parking is not that good. when i was in the parking lot the cars would not slow down, almost hitting me.the customers are alwaYS IN A PISSY MOOD. SOME OLD MAN WAS EYEING ME DOWN WHEN YOU FIRST WALK IN.ACTUALLY A COUPLE DIFFERENT OCCASOINS THIS OCCURED, AT NEPTUNE.I FEEL THE EMPLOYEES FLOAT AROUND ON THEIR OWN AGENDA, AND DO AS THEY PLEASE.QUITE FRANKLEY THEY HAVE SOME NASTY WOMEN WORKING THERE.WELL I GUESS MEAN PEOPLE HAVE TO WORK TO AS WELL [censor] IDIOTS NEPTUNE MUST BREED SOME NASTY HATEFUL PEOPLE.NOT TO MENTION NEPTUNE MCDONALDS, MANNY TIMES HAVE I WITTNESSED ALTERCATIONS. ALSO A DRIVE THROUGH INCIDENT WHERE A WOMEN BROKE A WINDOW.MY OWN EXPERIENCE TODAY WHERE I HAD A COUPON TO BUY A ICED COFFEE, AND GET ONE FREE.THE HAITIAN WOMEN TOLD ME THE COUPON WAS NOT VALID, THE COUPON WAS VALID.SHE TOLD ME IT WAS TO BIG.I USED THE COUPON ELSEWHERE WITHOUT A PROBLEM.WHERE DO THEY FIND THESE PEOPLE, WHO DO NOT CARE ABOUT CUSTOMERS AND NEGLECT THEM, LIKE SO.ALSO A WOMEN EMPLOYEE GAVE ANOTHER THE MIDDLE FINGER WHEN I WAS IN THE STORE.VERY INAPROPRIETE .I GUESS THE PEOPLE HAVE NO CONTROL OVER THEIR EMPLOYEES.THE CUSTOMERS SERVICE STINKS AND THE HAITIAN LADY IS AN IDIOT AND NEEDS TO WAKE UP AND SMELL THE FOLGERS.I JUST HAD TO SHARE THAT WITH EVERYBODY THANKS FOR READING COMPLAINT

PAY UP OR SHUT UP

This is Walmarts way of making a few extra bucks. It is called bait and switch and in unethical no matter what the former Walmart employees states.

Yes customer can switch product on the shelf to confuse the next customer, but I have seen many many instances where the correct product rang up a different price than the shelf. It also seems bizarre that if it wasn't common place that customer service would just hand out cash for the difference when it is caught by the customer at checkout.

Walmart is gambling that we (customers) are just too stupid to notice or too busy waste 20 minutes in the service line to get the refund.

This exact thing happened to me in the Zion, IL Walmart on Tuesday 8/24/10. I spent time in the service line to get the refund, and then the guard (as I left the store) had the nerve to stop me to produce the receipt for the item. They think everyone is stealing from them when they are the ones being unethical.

I called the Asst. store manager who was a useless front to field these calls (obviously has had a few of them too since he had no empathy left). They need a policy that if it doesn't ring up correct it is free before I shop there again.

If Walmart expects the Customers to compare the SKUs on the pricing label / tag with the SKU on the product, then they should PRINT the SKU large enough on the label so that it can easily be compared! Then the Customers will not have a legitimate argument about the pricing discrepancy, when shown the label / tag.

I have learned to compare SKUs / UPCs from the label / tag and the product when I find a price that I think is too good to be true.

However, Walmart has a tendency to show one price on the label / tag, and then the POS register rings it up at a different price (usually higher, of course). This has been occurring more and more lately, over the past 2 years.

I think ALL STORES should go back to placing a price tag on each and every product, not just a label / tag on the shelf and leaving it up to the Customer to verify the label / tag against the product.

bait and switch is a common practice in the world of free market but sad to say the wal mart world monopoly also has started to practice some of these same hard sell tactics. For example one of the more common practices of this is to place merchandise over the wrong shelf price as your complaint suggests but the more deceptive practice was disclosed to me by the stores management only after my formal complaint was addressed to him through the CEO MIKE DUKE IN ARK. AND HERE IS WHAT I WAS TOLD: "It is wal marts practice to place merchandise in a discount/closeout section of the store without a discount price marked on it while awaiting a reduced price to be sent down from the main office". Hopefully this is not an example of what is to come in the new world order of monopoly because it is an absolute deception to miss lead shoppers into assuming they can receive a discounted price at the register only to be humiliated as a spectacle to others when you are debating why you are being charged the regular price with no discount offered to you. well needless to say I found out the hard way while standing in the check out line for nearly 30 min. as the debate continued leaving those viewing to conclude that I was trying to get something for a reduced price when the store intended to get full price by way of this bate and switch policy. Whats worse is the fact that wal mart acknowledges this practice but refuses to change there methods by keeping the unmarked supposed discounted item of the discount shelf until they can properly display a discount price on the item.

If you haven't worked retail, you don't know how it is run. I've worked in retail for over five years and that is a common mistake that happens with customers. Most of the time the customer did NOT read the tag correctly. For example: If a tag says "buy more and save" it means that you have to buy more than one to get the deal on the item that you want. Walmart is known for having scanners throughout the store so you can verify the price. A LOT of retail stores don't have these-and it tends to be a big draw back when dealing with someone who is trying to "get a deal" that does not exist. And if you are at a store that doesn't have a scanner, the least you could do is try to figure out how they label their products when putting it on the shelf so that you will know if it is the correct price tag. In the end, if you tell an employee (specifically a manager) about a product that is in the wrong place, let them know. Whatever employee put it their needs to make sure that they know how to do their job correctly.
It's a shame that walmart treats their employee's like garbage. It's a great place to shop for what you need. I'd like to be able to get better customer service when I need help looking for something.

when walmart makes a mistake, don't let it go, fight them all the way. chances are you might not win, but there are the times when you can. take them all the way. my boyfriend has won more times than not with these people at walmart when they are in the wrong. you just need to know a little bit about consumer protection. there are a lot of litty bitty laws that they have to abide by. look them up. we as consumers let walmart get away with making too much money as it is. don't forget the wrong scan price law. its a % of the price of the product up to $5 plus the refund of the product. i forget what the name of this policy is but they don't advertise it. i just call it "i want my $5 for the incorrect scanning policy"

I live in South Texas and can tell you that ALL the Walmarts down here have horrible customer service especially the one in Palmhurst, Texas. Finding an associate to help you is like pulling teeth. I have had price discrepancies of a few cents that they refused to honor. Make sure that you look at the register as they are scanning your merchandise.
Every single time I have shopped there at least one of my items does not match the price on the shelf, and they wont change the price. If you do decide to argue the price, it becomes a big production. I bought a 10 lb package of ground beef that was marked down from $10 for about $4 because it was due to expire. I looked away as they were scanning it and didn't realize until I had payed that I had been charged full price. The cashier told me that I would have to go to customer service to get a price adjustment. I asked to speak to a manager and asked her if they had a fast fix option at the register like Target does and was told that they were too busy and I had to go to customer service. After standing at the service desk line for 45 minutes, I returned the beef and got my $10 back.(It was the principal) As I was walking out, I noticed the same "busy" manager returning an item from another customer at a register. I was so pissed. Long story short...Walmart sucks. Shop at Target instead.

Hi folks,
I have had similar experiences at the Hornell, NY Wal-Mart. However, if you are ever in Bradford, Pa definatly shop at that Wal-Mart. The employees are the friendliest, most helpfull I have ever encountered in a retail store. If they have a pricing mistake, you usually are given the item at the price displayed. I got a 45.00 radio controlled Airplane for 15 bucks from there because of a pricing mistake. I was not made to wait any longer than it took for the employee to check out the mistake for the manager. Being a small city, everyone that works there are our neighbors and friends, and I think that is why the service is so good there.

you all suck!

Why should Walmart care about killing all their live garden center stock? They (along with Lowe's, Home Depot, K-Mart and most other big box stores) get their plants in on consignment. If they kill them, the grower is the one who takes a loss, not the store. If they let them freeze, it doesn't cost them anything. If they don't water them and they die, oh well. In fact, most of the growers have merchandisers who go to the stores and work the plants instead of the store itself doing any work with the plants.