On Sunday June 9,2007 I went shopping at Walmart. At the register I gave a blank check with my signature to pay my bill. The clerk gave my check which was blank and a receipt for my purchase. I ask the clerk to void my check and redo the transaction at another register where the printer was was working, She refuse and so did her supervisor refuse. I had to go to the assistant store manager to complete the transaction properly. I was so irate that I called 1800-walmart to make a complaint. I spoke with someone from customer service but did not receive satisfaction. I tried to make a complaint on the computer but the computer kept knocking me out so I could not complain. I feel top mgmt needs to be informed.
Purchased weed eater (r) from walmart. after two months the battery went dead/ model wlt24/ original
Power, inc customer service [protected]- the "customer service" lady states we have to call their parts place/ [protected] tried for two weeks always busy. their service dept will feel your pain and show condolences, and that is it. also their web place originalpower.com./weedeater doesn't really help either. they really don't do anything.
Pat montgomery - millington, tn
Yesterday, I was called by Co-Manager Rod (last name withheld) of the WalMart in Alabaster, Alabama to come in on June 8, 2007 at 10 a.m. for a part-time interview. I arrived at 9:45 a.m. Another female applicant arrived just before 10 a.m.
The female was immediately seen and set up with an interviewer.
For more than 25 minutes, Rod was paged by the Store to come to hold my interview.
Rod showed at 10:30 a.m. and with no greeting or apology, looked up my name and then called another person to interview me... I waited 10 more minutes and no one showed.
Insult to injury... professionalism and privacy. During my time, I overheard the exchange of more than two social security numbers of individuals, that persons were taking time off and one lady was handling everything.
On top of that, Connie (last name unknown but another manager) had quit and the night before and just walked off the job.
I was so disgusted by the lack of privacy and professionalism that I just left.
Lesson... WalMart Alabaster, Alabama is broken.
I just walked out of a walmart in Neptune, NJ with a rather weird experience. I walked in to buy a hard drive...
This is the third time in a row I have shopped at a WalMart and found my receipt incorrect with double...
At the walmart store located in trinidad, colordado, there is very poor care regarding the garden center. There is a greenhouse set up at walmart with hundreds of plants in it. On the week of April 6th, 2007, we had freezing drizzle and temperatures fell below freezing. I noted that a portion of the greenhouse siding was down and the plants exposed to the cold. Of course, no one was in the garden center to report this to. A few days later when i returned, hundreds of these plants were frozen. These plants are not salvageable at this point. Also noted some of the plants that are part of the garden center connected to the walmart store also suffered frost damage.
What a waste of money, and totally disgusting to let all of these plants just freeze. I would like to know who is responsible for this or does anyone in management care. It's probably just a tax write off so it's not a big deal, however, i think it shows very poor management and lack of responsibility, plus such a waste.
I bought a LexMark Z645 printer at WalMart 3 months ago. The thing has barely ran a fourth of the black ink out of it and already the paper guide or automatic feeder is broken on it. I have to hand feed each sheet to get something printed. What a major hassle!
I heard that WalMart will no longer receive returns. Is that true.
Purchased at Woodward, Oklahoma.
Also purchased for us at the Woodward WalMart for Christmas by family members:
Two years ago we received a Mr Coffee coffeemaker with the alarm brew set button that made the coffee start perking at the time you specified. Of course you had to put the ingredients in it the night before, but it lasted 2 months. It was one of the expensive models and since we had no receipt, we couldn't get another one. It just quit working, no visible reason, and we are not that hard on our things.
Everytime I have to go into WalMart, it just irritates me. I would rather spend my money at any other store in my area than WalMart. Their groceries are not as good as our ShurFine brand at the Venture store locally at Buffalo, Oklahoma. And the Venture store has great sales on their merchandise and what is advertised IS in the store.
Atwoods Town and Country stores even have better quality and lower prices than the WalMart store that sits next to them on the highway!!
WalMart - think again, and quit advertising lower prices, ha ha. You suck.
To Whom it May Concern:
After I talked to the customer service agent on the telephone for over 30 minutes, I was told that I would get a refund for one complete sweatshirt that was placed on back-order and then never shipped, plus a shipping refund of .84cents twice. I don't think a credit in the amount of $2.11 adds up the cost of the Black NBA Sweatshirt that was never shipped because you were out of stock. I ordered these items for a X-Mas present for my Son & my three Teenage Grandchildren. When I ordered the Four NBA Sweatshirts I was told that they would be delivered before X-Mas. The sweatshirt I had to re-order was delivered December 28th, 2006. (Three days after X-Mas) My original order less the black sweatshirt was delivered January 2nd, 2007. (Seven days after X-Mas) When it was all said and done, one sweatshirt that I had to re-order because the Black X-Large was placed on backorder was never delivered. Furthermore it was not on backorder, you just simply didn't have it, and notified me via email 4 days later and said it was not available. Trying to reach a customer service agent for the great Walmart is almost impossible. When I finally reached a customer service agent today January 26, 2007., she was rude and tried to cover up the entire issue of trying to solve my problem, and never did explain why my X-Mas order was not delivered on time for X-Mas. She also kept saying they were "T-Shirts" not "Sweatshirts" and was very rude each time I corrected her.
You would think a customer service representative would know the difference between a sweatshirt and a t-shirt. Another thing that I don't understand why you ask for all the information such as a phone number, address, etc., etc., because according to your customer service agent you only use emails to notify the customer about a problem.. Why don't you just ask for an email address, because that is apparently the only contact you use with the customer. I could complain for hours about my complete dissatisfaction with this entire ordeal, but I will not. I was a K-Mart Store Manager for a long period of time, and if I would have treated my customers like I was treated, my District Manager would have fired me on the spot. I think I have no alternative at this point to contact the President of Walmart and let he or she know about my complete dissatisfaction of this order.
I completed the long and involved questionnaire and I had to accept 4 different items. I took two credit...
Walmart Collections Agency company keeps calling my job regarding the $$ i owe them if i had it i would have paid them. I am in the middle of a bankruptcy. And my husband is out work. The collection agent is calling every 20 minutes and refuses to stop calling and wants to speak to a mgr. or human resource to get my home phone # which i don't have one. My boss gis starting to get angry that this guy doesn't stop calling me at work and so am i.
After shopping 2 years at Walmart Super Store and ordering a pound of Wonderbar German Bologne every week this week they informed me they NO LONGER carry that brand. In the past they had mentioned how popular it was so it is to my dismay what happened. The Manager of the store said all Walmart's will not have it any longer. Why?
For years my friends and I have been loyal Walmart customers. In the last two years we have been very...
My wife, Maria, bought two sets of earrings at Walmart in upper Hamilton, Ontario, in October 2006 just before she left on a two month trip overseas... Since the items were in a bubble-pak, she could not try them on at the store, but took them with her overseas... When she went to try them on, the studs of the earrings turned out to be too short to make them useful for any more than notepad tacks, or, stud earrings for the gills of a fish...
Since, she was out of the country for more than a month, the store return policy is useless... Don't buy gold/silver jewelry at "Walmart" ! It's junk!
I recently purchased a desktop from walmart and decided I wanted to take it back 22 days later. The box to...
I have been a loyal walmart customer for over 20 years, spending thousands of dollars there. In that amount...
Walmart, locations in Pittsburgh and surrounding areas in Pennsylvania
I am rather upset with Walmart's policy to end the layaway program. I just noticed this change while shopping at the Robinson Township Pennsylvania location.
This really upset me and let me explain why. How many single parents, elderly, people with minimum wage jobs, people at or just above the federal poverty level shop at Walmart? I am sure a very large percentage of their customers. What happens to that single parent at Christmas that cannot afford to write out a large check to buy presents? They utilize the layaway program so they can pay a little each month. What about the minimum wage worker who may need some larger ticket items, television, maybe large household items such as tables, chairs, bedding etc? Can they afford to write out a large check all at once? No, because they need to pay rent, utilities, food etc but they can afford a little each month. The elderly who may want to purchase expensive items, if they are only receiving social security how can they afford to pay for such items? They can't. I cannot imagine even the Walmart store employees not utilizing the layaway program because lord knows they are not making much higher than minimum wage.
I just feel the more and more companies are forgetting about the little guy and it is time the CEO's who make millions realize that all of america is not wealthy, many live paycheck to paycheck and by eliminating some services they greatly affect many people. I hope this complaint actually does some justice and it is read by many people who will flood Walmart with complaints and they will change their minds.
We have shopped in your store from the beginning of when it first opened in Gallup, New Mexico years ago.
We have found your prices and items to be well below the other stores. As far as food items we shopped at A Albertson's before Wal-Mart opened. Safeway always has been highest followed by Albertson's. Once in awhile we go to Safeway for meat that is on sale in which they carry good meat.
As far as clothing there is very little choice Penny's which is high.
When they put up the super I thought with 17 or more check out stations there would be little wait in lines. On an average as far as 20 or more items there is only about 6 that are open except on Holidays. Last evening at 8:30 PM we stood in line for at least 30 to 40 minutes. We started in one line then they shut it down and had to start all over. My wife who has had a bypass and diabetic and both of us are up in age. There were other elderly people who were waiting longer than us A supervisor finally came around and apologized stating that some checkers had called in sick on account of the long weekend. This may be true but I would think that they would have extra checkers that could alleviate this. Safeway calls up checkers from the back when there lines get backed up. Last night they were baked up in the isles and down the isles. This isn't the first time that this has happened but numerous times.
We spend on the average of at least $300.00 per week at your store and with the amount of business there is I think that this store could well afford to take care of their customers better. What I think is that the manager is trying to make a bigger bonus and a feather in his hat at the expense of the customers.
I don't know if I have ever seen him. I have seen a young blond haired guy which looks like had authority running around but I have no idea who he is.He isn't very friendly with the customers.
I hope that this will be looked into and straightened out and not tossed aside. If not you will hear from me again.
Wadsworth Ohio, Smart Style salon... hair color. I had a very negative experience with an inexperienced stylist yesterday. I went to Wal-mart for a highlight, mostly blonde color service. I believe the girls name is Krizy the managers name is Sandy.
Anyway, she colored my hair, washed it and cut it. As she was drying it she realized there was spots on my hair that she missed and needed to "fix" them. I thought that was fine , the colored seemed ok. She "fixed" the spot . As she dried my hair I saw that my hair was terrible, the top layer was fine, but upon pulling my hair back it looked like tiger stripes. The manager was at a workstation directly next to hers, never looked through it to check, she actually seemed apathetic to my hair and the situation period. The Stylist was so nervous about how long it was taking, and I kept telling her I did not care just that I wanted the color right. She "finished" and I went home. I looked in the mirror and pulled my hair up and it still looked horrible. I called them back, got the manager, who still seemed to not care.
By the way, when the young lady went to mix up more color this manager confided that the young lady was just out of school, not at all very experienced. Nice to tell me , huh? I went back and those two had gone home the manager and stylist. Three other girls were there and looked at my hair with horror. One girl tried to fix my hair as best she could. Although she was telling me how it was really time for her to go but she was going to work on me anyway. After all day at that salon my hair was "fixed", it is way too blonde and I will probably fix it myself. I am never stepping in that shop again, and I suggest no one else shouls either.
I purchased a CarFreshener air freshener for my truck. It reacted with my dashboard and caused damage to my...