poor service
I recently had the worst cust serv of any walmart store. One week before my mom's 8oth birthday, I called from out of state and ordered 400 pieces of chicken. The order was confirmed and I was given the total due upon pickup. the day before the party I flew into town, stopped by the store to ensure no issues, . At the deli dept the mgr advised that while she had the order the day before she was off and didnt know if the chicken had been ordered, but she would call me in the morning (morning of the party) if there were an issue. I found that to be unacceptable and asked for the store mgr, ., who met with me and advised there would be no issue and the chicken would be ready. 2 hrs before pickup time, the mgr called me to say, he had good and bad news. the bad was his store didnt have the chicken as promised but that another nearby store was preparing it and I would need to pick it up there. Not only was this inconvenient and being from out of state not familiar with the other store, pick up time for the original order was just 2 hrs before party time. I was livid. the store mgr attempted to fix the issue by offering 100.00 gift card. I had no choice but to accept both giftcard and the order. the chicken was hard and half burnt and horrible. surely walmart hasnt built their rep on this type of service.
The complaint has been investigated and resolved to the customer’s satisfaction.
blocked passages
Every day starting at approximately 7pm unti closing 11 PM they start bringing out pallets of boxes with different products. They bock the aisles with all kind of merchandise in boxes. They make narrow passages so customers with kids have to be careful navigating these narrow passages. These narrow walkways are shared with employees pulling pallet jacks and merchandise on pallet jacks and customers. This problem is worse on weekends when there are more people and especially when there are children. All it is going to take is one small child to get run over by a pallet jack full of merchandise for the store to STOP this practice. This should be done after hours. This started happening about two years ago and has continued. This needs to stop as it is very difficult to shop and creates a hazardous condition for the paying customers especially. We need to call on Walmart to cease and desist this practice immediately before somebody gets hurt.
The complaint has been investigated and resolved to the customer’s satisfaction.
Oh loll... I just buy something there but I don't pay yet because I suppose to pay by check after I receive my order (oufff it's a chance). I don't like site like that! That's why they have some low price!
Brenda and gatortracks obviously have anti consumer attitudes.
Where is PAm when you need her.
http://www.scamfound.org/f9/index3.html
The captain and toneiile also like walmart
I was hacked they wont return my money
My walmart account was hacked into someone charged on my account $985.95 and I have been trying for ten days now to get my money returned and neither wal-mart.com nor wal-mart money card will do their job! I have done everything that was asked of me and yet they will not return my money. I have got the run around. I spoke with a supervisor and he hung up on me told me that he would have to put me on hold and that was the end of speaking with him. So I say to all do not use wal-mart.com or the wal-mart money card unless you have the money to throw away.
answering the phone
I have called the store a half doz. Times in a row let it ring 20 times each I could not get an answer, do anyone work there?
The complaint has been investigated and resolved to the customer’s satisfaction.
slipping and falling on their floor
I walking down the aisle back to the tire section and slipped and fell on their floor. Due to their lack of caring about their customers. They alleged after their investigation, the store found no reason why I fell. This is outright bull crap, my shoes were in perfect condition which did not cause the fall. How about ove rwaxed floors. They do not desire to...
Read full complainttire fell off
My friend needed tires and she asked if I would go with her so they would not rip her off...I told her lets get tires online at Tire Rack..She goes no I want to go to Wal-Mart..Ok cheap junk..So we had tires put on at wal-mart we go about 2 miles and boom bang...The tire came off and damaged the car...The idiot forgot to put all the lugnuts in...Only one was on the rim...The car was damaged.. The cost was 1, 200 dollars which wal-mart paid...Good thing we were not on the freeway when this happened...If you want somebody to work on your car that gets 7 dollars an hour be my guest...Not me
capris
I really wish there was a way to contact Faded Glory directly, but as they don't have a website, I guess this will do. I purchased two pairs of Faded Glory denim capris from Walmart. The first time I wore each pair, the zipper broke...teeth came off in the EXACT same spot. Of course, I can't return them because I wore them and took the tags off. I do know that because of this, I will NEVER buy Faded Glory brand again and I will make sure everyone I know and don't know (gotta love Facebook, Twitter, Tumblr, etc...) about this. This is clearly shoddy construction and lack of concern for quality of product. Disgusting what companies get away with these days.
You could have just given the link Iron Muffin. No need to be a [censored]. Why are you on this site? Apparently not to help people.
free $1,000 gift card scam
Beware of Walmart offering a free $1, 000.gift card click here you will be filling out surveys for hours on end and you will be getting emails sent to your email box from Companies you clicked no on not to get email offers from, and you will be wasting the better part of your day unsubscribing & deleting emails from your inbox from companies you did not wish to do business with or, get junk emails from some of which you will have to mail a letter to the company to unsubscribe from their emails. If it sounds to good to be true it is.This Walmart Customer will now be considering other places to do my shopping, their loss i just spent over $200.00 there the other day
Is kind of late to comment BUT this is not a wal mart scam-I just found out today-I oo recieved a text msg after i took their survey saying i had won th 1, 000 gift card-gave up in disgust and have been cursing wal mart since-found out today that scammers are somehow getting info-unfortunatley am still angry with wal mart as their attitude seems to be they can, t do anything about it-have ignored every e mail i sent to them Maybe if enough people threaten to stop shopping they will pay attention(HA!)
motorized shopping carts
I have a complaint about the motorized shopping carts for the disabled and handicapped. My elderly mother MUST use them to shop. Today she had to leave the store in TEARS, without her groceries, because the battery died in the middle of her shopping! AND this has happened BEFORE! The carts need NEW BATTERIES! And the seats are too high on them. Since...
Read full complaint and 55 commentscashier stole from my six year old.
Your Erie, Michigan store hires the rudest cashiers. When my son was three years old he picked up a chocolate bar and wanted it. This was after I cashed out. The I asked if my son could have the chocolate bar because I did not want to get in line. She said I have to pay for it. I said come on he is only three. Then I made my son put the chocolate bar back and said that he could not have it because the cashier is a mean old lady. Today I bough my son another chocolate bar because he asked if he could have one. The cashier was about to put it in my bag and my son grabbed the chocolate bar from her. The cashier pulled back and he said "give me my chocolate bar right now I want to eat it right now." She said he was being very rude and he would not get it until he said please. I told the cashier to give my son the chocolate bar since I had already paid for it and if she did not I would call the police since it is not my property and she is stealing it. My 12 daughter was with me at the time and told her that she just because she does not like her job does not give her a right to take it out on a six year old boy.
Oh give it a rest bellamie he's three.
I thought Canada was the ones who attacked Pearl Harbor and our were the ones who hijacked our planes. But I could be wrong. However the fact remains you can't really trust a nation that spells color with an "u" After our state is called Colorado, not Colourado.
I already answered that question you dummy.(mattroll) And why would we be opening stores in your country we are at war against you Canadians.(Father of Triplets). Like I said there is 911, or 999 in Canada. Then there is the regular number, the police also have a regular number. I have a cell phone I would just dial their seven digit number.
Shut up Father of Triplets you are from Canada.
First of all if you live in the USA and don't want to be pushed around you have to be assertive. Second what do you care they don't even have Walmarts in Canada so it is not like you are an employee. My guess is that Gino Orlando and mattroll Ashleigh1 are all employees, most likely cashiers to defend these rude cashiers.
Father of triplets how old are you triplets my children are just kids they are just six and 12.
If you had read the review you would know that in the case where he was six I had already paid for the chocolate bar. So by not giving it to him they would be stealing from him. Second a thousand dollar television set is completely different from a 67 cent chocolate bar. She has no right to teach him manners and could learn some herself taking what is not hers. I had already paid for the chocolate bar so she had no right to take it from him. No Gino dummy this is not a life or death emergency so I would not have called 911. Calling the police and calling 911 are completely different things.
You guys are talking this the wrong way. He's just a kid, they really need to have more child friendly cashiers. First they did not give him a chocolate bar when he was three. It was during Christmas and it was busy and I did not want to get in line again. I had spent over $100 and returned everything because of this. The chocolate bar cost 67 cents. I doubt that this will break them. Now this, stealing candy from a baby.
The chocolate bar was his. When she took it from him, he told her that he wanted his chocolate right now and she had to give it to him because daddy paid for it.
The complaint has been investigated and resolved to the customer’s satisfaction.
I only troll the trolls like Tasha that deserve it.
This site is nothing but trolls that need a life.
wow! So let me see, you don't want to stand in line, therefore, walmart cashiers should just hand out free stuff to your son and if they don't, its because the cashier is mean? Then on another day, your son is rude to the cashier and you want to blame the cashier for this? Hmmm, seems to me, you think your kids are entitled. Parenting classes are available everywhere, I suggest you attend one.
I think your just stupid and need to get parenting gudience because your a terrible person.
i really disagree with you and I think your a bad parent.
Well maybe if your son was a bit nicer maybe the cashier wouldn't have to punish you son. Ever think of that? Your child deserved that lady
What does this have to do with walmart thank you
Heather Dool
cool story bro
"And second claiming we are at war against each other what have you been huffing."
That is the question I asked my teacher when she gave me homework for Christmas Holidays.
Too many holes in your story WayneKyle. You could have trolled for much longer but you failed. Credit to you though, you had a few of us going there for a minute.
cashing a money order
I bought a 1000.00 money order yesterday & didnt use it so I went to get my money back & walmart would not cash it.We had 2 checks stolen way over 2 yrs ago & had to repay them & they were supposed to take this off of our record but did not ! Now I am stuck with a 1000 money order & have no other money to my name.My 3 grandbabies will have to do without food tonight because of it.I will NEVER shop at walmart again & will tell everyone I come in contact with about this !
Wal-Mart does not own MoneyGram, and MoneyGram sets the policy for their money order refunds. Basically, you call MoneyGram for a refund. It is not WM, or any other retailer's fault that you have a bad check and the system will not let you cash a money order. Most Money Gram locations don't even cash the money orders, they only sell them.
The same thing that happened to Melissa2007 happened to me today (except it was double that amount). We have no check cashing places around here and the money was from my soon to be ex-husband for rent and car payment. Now I am out 1500 he is out 1500 and myself and our little girl have to figure out how to keep from getting evicted considering I can't pay the rent and 30+ days is out of the question. I had the flag removed by moneygram but walmart still won't cash it and say I have to go to a check cashing place but I have yet to find one that will even cash a moneygram money order and if they do, it is like walmart, you have to have purchased it there. So now, since I do not have a bank I don't have a way to cash it!
The comments are beside the point. It doesn't matter what he/she was buying with the money order and where he/she could get food for the grandchildren, Stupids! I am sure this person is not trying to find a problem solver. Wal-Mart should have given a refund for the money order, especially if it was returned with the receipt. The same thing happened to me. When you call the money order company, they will tell you how to cash the money order, even if the money order was not used as intended, and you wrote someone else's name on the money order. Wal-mart and Moneygram were blaming each other for putting a hold on the money order. I went to Wal-mart three different times because the Wal-mart employees told me they would cash it with no problem. They told me they couldn't cash it because of the Certify information. Certigy told me I did not have a bad check, but that the amount was questionable. I am having to fight for my $709.00, and it is a battle. I am sure there is going to be a class action lawsuit about these transactions. I will never shop at Wal-Mart again. Ever!
Just tear it up, bring it back, say you tore the wrong thing. Get a replacement in your name and cash it.
But I agree, if you used it as planned, would your grandchildren have gone hungry? Why not be sure you have basic needs before taking a grand and spending it? What bill was so vital, other than rent, that you could have taken $50 off the balance for food?
Perhaps some of your neighbors could lend you some food.
negligent management
Apalachee pkwy walmart management tawanna was rude angry because I told her that one of the workers was throwing electronics on the shelf. Alot of workers are complaining of low pay. The store on tennessee st. At night time is lax. I complained to a employee name peter and he refused to call the manager. I located a employee named harriette and she pretended to call management. There is more but to sum it up tallahasse walmart is going downhill.
CAPS LOCK
treat you like cattle
Shopping at the Aiken, SC can be dangerous since the Walmart employees seem to think the customer does not have the right of way in the store. When they are moving merchandise through the store on large pallets, they will run you down if you do not get out of their way. All the while they will say excuse me, but they should be saying “I’m gunna mow you down!” Last Saturday I was in the store with my little boy in the cart. We were browsing the toy department and just leaving that area when a girl pulls a full pallet of merchandise right out in front of us like we were invisible to her. All the while she is chatting with a coworker. I only needed a second to get around her but she did not care that I was trying to get by. Instead I think she expected me to retreat and go all the way back down the aisle to get around her. Then, with us standing there waiting, she just turns right into the aisle we are in and almost runs us down. Although she says “excuse me” this does little to help us. Since we have nowhere to go, I barely make it around her running into the bicycles off to the side of us and bumping over the pallet bottom. I am lucky the cart did not tip over with my little boy inside. As I complain to her about this, she simply acknowledges that she did say excuse me and that she did not see me “because she was busy talking to another employee at the time. GAD! I wonder if she drives a car the same way. I am guessing yes. This situation is all too common at Walmart. I guess the employees do not care whether they run you over or not and surely must not care if you shop there. After my latest experience, at the end I walked my way to the door; throwing out the items I was going to buy one by one as I left the store. I complained to Walmart directly and have not as of yet gotten a response.
The complaint has been investigated and resolved to the customer’s satisfaction.
Sorry but you shouldn't expect 5 star service from a 1 star kind of store. You get what you pay for when you go there whether it is their cheap china made crap they sell or their crappy customer service associate that get's paid exactly minimum wage and not a cent more. If you want cheap ### well...that is the price to pay when you go there. They know that if you aren't happy and don't return that it is okay, there are millions if not billions of people that will so I doubt that you will ever hear from them anytime in the near future.
pornography on pandgital reader
I received order: on 7/19/12 via FEDX. . As I was setting up the unit and becoming familar with it. I went to the movie section and found a PRE-INSTALL pornography installed on the unit showing a couple having sex. I called my local WalMart, Pouslbo, Washington. There was nothing they can do, since I brought it online. I called [protected] and the...
Read full complaint and 6 commentsaccused of theft
went to buy groceries at walmart with my wife and 5 year old daughter last week and I started to check out and as usual most of the lanes were closed and the few that were open were lined up so I did the self checkout after scanning almost 300.00 worth of groceries and bagging all of it I took my things to my pickup and started loading all of it when a man said there was a mistake with some of my items could I return to the store with him...we hauled all of our things back inside and followed him to an office and he went through all of our bags and checked all of the items off of the receipt but one little 9.00 outfit for my daughter did not scan and he accused us of stealing and grilled us forever and asked what our intentions were by going to self check out and told me I would be receiving a warning in the mail! if it did not scan why did the weight meter not go off when I put it in bagging? why would I spend almost 300.00 and then try to steal a 9.00 outfit? I spend almost 1000.00 a month at walmart but I wont anymore! I have never been so embarrassed in my whole life! the security tape clearly showed me scanning the item! there is a right way to do things but this was handled the wrong way and now you have lost my business!
This was my point! It might have been the system and the security guard saw me scan all the items and pay so the RIGHT thing to do was just be polite and have me come back in and pay for the clothes but instead of thinking oh the machine should have caught this but it didn't he went right to you are a thief!
wow what is wrong with you people? you must work at walmart!
can you read? I said I scanned all items in my basket you twit! pick out a few more words out of context and see what other smartass things you can try to say to be a rude know it all! your parents must be so proud!
ok try and keep up... if it was a 15 item or less checkout it should have said that! if they don't want people using the self checkout they need to open more registers! no I am not a homosexual my name is Christopher not Christine!
you people are what is wrong with the system!
I scanned all items in my basket and not at anytime did the machine say remove an item and rescan it! If it had I would have done so!
the problem was with the security guard acting like he was important that he really was! if you cant be a cop get a job as a security guard and bully honest people? If there was an issue he could have been polite and said there was an issue with an item scanned and we need you to come back in the store and pay for it! I would have not had a problem with that!
he accused me of stealing in front of my 5 year old and my wife! why would I go in and spend 300 bucks just to steal a 9 dollar outfit? that is just stupid! If their own machine did not catch the mistake how the hell am I supposed to know it didn't scan?!?!?
I don't care if they watch the large checkouts because I had no intention of leaving without paying! I don't want to know how to beat walmart out of money! If you don't have anything constructive to say then don't bother wasting my time with your childish crap!
you people are the reason nothing gets fixed in these situations! I was not stealing! I scanned all of my items and paid what it said I owed! I have scanned items that it did not pick up and the machine said remove item from the bagging area and rescan it so I did just that and had no problem! I DID NOT go in that store to steal a stinkin 9.00 outfit for my daughter! The problem was the security guard and his attitude! if there was a problem he could have just said we saw you scan this but the machine did not pick it up and we need you to pay for this item! not treat me like a thief in front of my 5 year old daughter! why would someone go in a store and spend 3 hundred bucks and try to steal a 9.00 outfit?
If walmart wants you to have 15 items or less to use the self checkout then they need to have a sign that says that and they need to not be so cheap and open a few more registers!
now for you DEEZIL my name is Christopher not Christine! no I am not a homosexual and you need to grow up! what a jerk!
No I wasn't stealing! I scanned and paid for my items! if it was designed for 15 items or less it should say 15 items or less! if that is the case they need more that 2 regular checkouts! what a bunch of JERKS! I hope you get these helpful remarks when you post a problem on here!
The complaint has been investigated and resolved to the customer’s satisfaction.
Two things i have to say about this...FIRST:
If you knew the item did not scan, then you know it is not paid and is not free. Even if it cost .02, then it is scanned and paid for. The item you indicated did not scan and you know you did not pay for it. So, what is your grief. This is theft. why are people arguing with you about what you stated yourself as knowingly you didnt scan it?
I dont think you were concerned about paying for it after spending your money, you felt entitled to a discount.
Second: However, You should not have to scan things yourself. This is not saving troubles for walmart. This is a pain in the ### and shows walmart could care less about us. By us working the scanners and helping them out, it costs them less labor. I disagree wholeheartedly with the idea of me buying it and have to work the damn register too.
BUT in the end it sure sounds like you knew you didnt scan and didnt pay.
You are not entitled. The city hoodlums and ghetto or middle class, or those considered upper class types do not deserve entitlements being decided by anyone other than the judge or authorized representative. I think you felt entitled.
wow peaple scanning issues happens
"lolwut? You need to scan the items that you intend to purchase. The system doesn't magically know everything that is in your cart. If you do not scan an item and leave the store with the item, this is stealing"
In fact, the system is supposed to know and there is no "magic" involved. Every purchasable item is scanned into the system along with the weight of the item so when the customer or cashier scans it, the weight is likewise added to the order so when the item is put into the bag, the weight of the order balances with the cash total of the order. Sounds to me like the system screwed up. You assume the system was working perfectly. In this case of this individual, it seems that it was in fact, not.
YOUR WIFE?! YOU're a HOMOSEXUAL? DISGUSTING!
If you scanned it it would have been on your receipt. FYI, those with large orders on the self checkout are the ones who get watched very closely. And it is easy to fool the machine, I will just not tell you how.
The self checkouts aren't designed for so many groceries. They're 15 items or less. Thanks for clogging it up with your stupid self.
same cashier rude to me
Less than a week ago I went into Jennifer's line. I vowed not to go into her line again, however her line was the shortest so I went in her line. I paid for my stuff in cash and demanded she give me dollar bills and coins which were minted in my year of birth. She owed me $6.52 cents in change. She found a something with my year in the $1 and $5 bills, and two pennies which were minted in my birth year, however she had trouble finding two quarters with my birth year. She had one the year after I was born, but I told her no, I wanted all the change which was minted in my birth year and to go to other registers to exchange the quarter for one minted in my birth year. She refused and said she could not leave the register just for that. I felt like slapping her. I told her that my husband worked for home office and that I would tell him what happened again and he would fire her. He said that is exactly what I said the last time. Unfortunately my husband refused to fire her because she mistreated me last time and I felt like slapping and divorcing him and aborting the baby we created together.
The complaint has been investigated and resolved to the customer’s satisfaction.
All I can say lady is get over yourself. You are rude, childish and
An idiot!
Of course Brenda's sockpuppet Peter adores her. Just like Kermit adored Ms PIggy.
mrslea
Don't tell me...
You went to the Springdale Store, again?
You said you were going to go to Pleasant Crossing from now on!
Please make an appointment ASAP with your OB/ DR.
You may be suffering from Pregnancy Depression.
If you divorce your husband, the Employees will have another thing to laugh at you about.
Check Yourself, before You Wreck Yourself!
No you don't.
This brockman person is obviously the lead troll.
Nobody likes Brenda.
was so angry, wanted to return items but they would not let me
I made a mistake of stealing five DVD's which totaled $60. Everyone does something dumb once in a while. I pleaded with the security guard to let me pay for them but they did not because I lied and claimed I was 17 hoping to be charged as a juvenile. I had also bought some other items on the same trip. I was so angry that they would not let this slide being the first time that I told them I wanted to return the items I purchased. They said no that after the police come(yeah they called the police for a misdemeanor) that I would escorted out of the store and banned for a year. They told me that I would have to get someone else to return the items. The only people I know who can return the items are my parents and if they found out I shoplifted they would be really angry. I also have 11 year old twin sisters. When I told them how my parents would react to the shoplifting when I had to explain why I wanted to return the items they were sarcastic and said I should have thought of this before I stole the DVD's.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello. We all make mistakes and walmart makes so much money, I think they should spare us all. but trust me, they are so cheap, they will probably get every cent out of you. The only shame in this posting is that you stole from walmart, they are so cheap on how they make there products.
does not care about the people who are struggling
I have three kids, and I just had my last one. A child support order was just recently placed on one of my kids fathers and I am already receiving child support from the other one.. I went into Walmart recently and they denied my food stamps because of the new support order.. I haven't even received my check yet, . I couldn't even buy enough food for my kids because of it.. They didn't seem to care either|. Unless you are rich and have a lot of money to spend on their crap goods, I wouldn't go to Walmart.. Go to Family Dollar or your local grocery store, especially if you reveive welfare or wic'. I now have to go back to this Walmart to retreive my food stamp card that I threw at the cashier and manager lady before I stormed out of there this morning!. That was wrong I know, but I was soooooo PISSED!
The complaint has been investigated and resolved to the customer’s satisfaction.
Brenda and the Irishgal finally reunite. I'm sure you two have lots to catch up on. Cheers
rude employee
Lets start off with I been going to that Walmart for just about my hole life, I seen many rude and many good employee's. How ever this one just top it all. I was in line secound time around at the customer service to return an Item that was to small for another size. The first time I stood in line there was only one working the long line, while few others kinda walk around abit not doing much, Then the women ask for someone to help out with the line and someone did so. I finelly made it to the lady and notice I grab the wrong shirt. I told her I will be back I have the right one in the car, I came back in stand back in line and a women cut right in front of me I said soft "well thats rude" I know she heard me. When the Lady who was helping the line started to talk to her. Thats when I notice she was one of the Employee's.. Wow shocking, but not surprising these days. So when she left the line after chatting it up. (here I am On a time limet and dont ask what I was thinking coming here)) So when they get done now I can get the right size and do the rest of my shopping super fast for I wasted enough time. As I was done with my shopping I decided to try out the New Subway they made inside the store.( I been working all day and have not had time to eat so I will take it to go ).Being Subway its next to the coustomer service station I can hear them all cussing and going about enjoying their self you can say. I try not to look over there because I just thought I heard that lady say she is a manger.. I really hope she is not maybe I heard her wrong or they where talking about the manger...As I was standing in line as the man was helping me with my order, There she goes again skip me in the line at Subway! Honeslty I had enough at that walmart as with the few rude Employee's. I say Walmart you should hire your own Mistery Shopper go into your store few times a month! :)
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to buy a Tv at the Wal-Mart located in 9300 NW 77th Ave Miami Gardens the employee there treated very poorly.His name is Salvador.
I have been a Customer Service Manager for 28 years and I refuse to allow this type of behaviour
I feel that this store in particular has a very low degree of Customer Service training and it is not pretty .
I don't think I as a customer should be subjected to insults.. I asked
3 questions everyone was answered rudely .
I would like to speak to someone about this. I am reporting this event.
Very rude employee. she smooshed my bread and still put it in the bag. At least ask me if id like to have a new loaf of bread!
I believe it.
Most likely the three questions you asked were.
1. Are you still a virgin?
2. Are you gay?
3. Do you suck balls?
Now tell me why you were answered rudely?
hey that is everywhere...they dont care because they dont have to take it home and eat it...
diapers
I went to my local Walmart to get much needed diapers for my young son. I had discovered a Kmart ad that had big boxes of Huggies
diapers for $5.99. I thought what a deal, because they are usually more than $15. I decided to go to Walmart and price match it. When
I got to the store, I had picked up 6 boxes and proceeded to the registers. When I got to register 16, the cashier named Marci wasn't
sure I see could do the comp without an ad. I proceeded to tell her that she wasn't suppost to see the ad. Marci still wouldn't buge.
I even showed her the ad on my I-Phone. That is when CSM Lacie showed up. I showed Lacie the ad and she said she would be right back.
Marci then followed Lacie over to the service desk. After what seemed like forever, both women and service desk worker Crystal came
over to the register. Lacie proceeds to tell me that they will not honor the ad, because she claims that Crystal had called Kmart and
that the ad was a misprint. There was no $5.99 sale on Huggies. I said they honor all prices that are lower than theirs. Lacie claimes
that Walmart policy states that they don't comp misprints. Marci then asks me if I wanted the diapers or not. I didn't say anything
other than you need to change your policy then and walk out the door. I am totally disgusted and angry. As a matter of fact I was so angry that I almost smacked my two year old son for having a dirty diaper and crying at the wrong moment.
The complaint has been investigated and resolved to the customer’s satisfaction.
Obvious troll is obvious
You have an iPhone and can't afford diapers? Where are your priorities? Walmart's policy is that they do not honor misprints. The store that did the actual misprint doesn't have to honor it so why should Walmart?
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672 reviews
Yesterday was my birthday and my finance bought me a fish tank from walmart. When I opened the gift most of the items that were to be included were missing. We returned the tank only to have a rather ignorant customer service rep tell us that they usually don't return tanks. When I asked why they said that it had to be returned to the manufacturer. I explained to them that the box was taped and therefor one of their staff must have known that something was amiss.
They did return the tank eventually but why should customers be treated like criminals for something they had no part in...
Beware!
I tried to return a Car Battery to the Wal-Mart in Madison Alabama. It was tested in their battery department and was shown to be defective. It was still in warranty and the cash register showed when the battery was scanned that they owed me a $22.90 pro-rated value. The store manager admitted to me that Wal-Mart owed me the $22.90 but then he made an arbitrary decision and refused to return the money that Wal-Mart owed me. I am furious that they can steal from their customers with impunity. The store manager smiled at me, to let me know that there was nothing I could do about it. I am a middle class person and he represents a large corporation. It is not a large sum, but a theft by a bully is still a theft.
I am about to no longer shop at Wal Mart. First off, There is an Employee that is very Rude to the customers, she does not treat them with the respect they are to be treated with. Every time I shop there she just about Throw's my bags and change at me at the end, and come to find out, a friend of mine knows this employee through some friends and she has been arrested more then one time for shop lifting. How Can Wal Mart ( a family oriented store) Hire someone like this? I have complained more then once to the manager about her and I see now that nothing will be done?
I called Walmart to inquire about a product which they did not have in stock, and was told to call a few days later when the product was available. Every time I spoke to an associate, I was put on hold for up to 10 minutes. When I complained about why I was put on hold for so long, they basically dismissed my complaint and of course put me on hold for more than 5 minutes again. I spoke to their store manager a few times, whom one was apologetic about my run around. This store needs to train their workers on their customer service skill, because they are horrible!
I paid $32.50 for a deluxe oil change and per the ticket, they checked tires, ets. My left rear tire had 20 pounds in it yet the ticket R.35? Head lights checked, but the left passenger was out.?
This was WalMart in Huntsville, TX
I have recently moved to Johnson city, tn. from neighboring Elizabethton. I transfered my rx's from the eliz. walmart to the market st. location, I live about 2 miles from the store.I've been in johnson city 2 months and I go to walmart at least 3 times a week. I will continue to get my rx's at the Market St. location( I'm still debating about this) but I will not be doing any other shopping at the market st. store. This is the most rude, unfriendly walmart store i've ever shopped in..one cashier, who never wears Id, or it's covered up by the jacket she is always wearing, she tells her customers her life story and everything that is going wrong in her life. while I'm in line I can hear her tell the people in front of me this, as well as the next person, any then me. I try to change the subject and get her to pay attention on scanning my stuff. the other cashiers don't say hi, good day, no welcome... they just start scanning. only one cashier put my bags in my buggy, the others started ring up the next person befor i could even get all my bags loaded. no thank you, come back, thank you for shopping, nothing... the floor people totally ignore you. there has only been ONE cashier that welcomed me, scanned my items, put my bags in my buggy and wished me a nice day and thanked me for shopping. she was young, about 20 or 21 and had natural red hair.
In the store in elizabehton, the greeters are friendly, the majority of the cashiers are friendly & helpful. Most of the dept. heads know be by my first name ( because I 've shopped there for so long and often ).I will be driving back to Eliz. store ( 10+ miles) or to the Food City store, that is also close to where I now live. As much as I would like to continue to shop locally at walmart, , , , when I do, i always leave upset and angry at the way I was ingnored. my e-mail: grannydeborah@yahoo.com
I bought a new game for my computer titled "Medal of Honor Limited Edition" from Walmart and was really excited about the opportunity to play this game which I had heard so much about. When I got home I discovered that I was having a very difficult time loading the game onto my computer. I spent the next day, in my limited spare time, trying to troubleshoot the download of this game only to discover that my one year old computer did not have the proper video display chipset and that it would cost me $300-$350 to upgrade my system to this more advanced display system (nVIDIA GeForce 7800 GT) after the technician purchased and installed this onto my computer. So to my dismay I went back up to Walmart and explained my dilemma only to be told that there was nothing that could be done, they were sorry but I should have had the capability to go through my system prior to purchasing this game and all they were willing to do was exchange the disc for the same disc. This was due to the fact that the disc was open. I had no idea that the game would not work prior to attempting to load this game on my computer. I understandable was fuming, how was I to know that my one year old computer was not sufficient to run this game? Do they seriously expect people with limited to no computer skills to check their system prior to purchasing a game? Needless to say the largest retail provider has permanently lost my respect and business.
I HAD BOUGHT A SHIRT LAST NIGHT AT FOR MY SONS BAND CONCERT WE HAD NOT REALIZED IT WAS NOT LONG SLEEVE. DECIDED TO RETURN IT DURING MY LUNCH HOUR . STOOD IN LINE FOR 25 MINUTES THE GUY SAYS THERE IS A 4 DOLLAR DIFFERENCE. I AGREED TO PAY THEN HE ASKED FOR ID I DIDNT HAVE ANY IT WITH ME HE SAID HE COULDN'T HELP ME! I ASKED TO TALK TO MANAGEMENT WAITED FOR A WHILE ANOTHER CO WORKER ASKED WHAT DID HE NEED AND HE TOLD HER I DIDNT HAVE AN ID. SHE SAID RUDLY OH NO YOU CANT TAKE IT . I ASKED HER SHOW ME WHERE DOES IT SAY I NEED AN ID .SHE SAYS IT NOT ON THERE. SO HOW WE AS CUSTOMERS TO KNOW WE NEEDED AN ID TO PAY THE DIFFERENCE FOR AN ITEM IA WAS NOT ASKING FOR MONEY! I WAS PAYING MORE ..FINALLY MANAGER GETS THERE AND SAYS NO TO ME...I HOPE I NEVER HAVE TO STEP IN THAT STORE AGAIN .WALMART 1310 N. TEXAS BLVD WESLACO TEXAS 78596...NOT ONLY DID I NOT GET THE SERVICE BUT DIDNT GET TO EAT LUNCH...AFTER WORK WENT TO MY FAVORITE WALMART IN ALAMO DID THE EXCHANGE AND THE PRICE WAS THE SAME WAS DONE IN 5 MINUTES .. LOVE WALMART IN ALAMO TX...I HOPE SOMEBODY READS MY LETTER
...DELIAVARGAS
I went to buy tires this morning. I only had enough money to buy three right now. I told the lady at the service counter this and she proceeded to look up my vehicle info. She then told me that the size I wanted could not be put on my vehicle. I told her that they are the same size that the dealer put on two years ago. She then processed the service ticket for three new tires. I went out to the service bay and gave the tech my ticket. He then went out to my truck, walked around it for a few minutes and came back and told me I had to buy all four tires or else he could not put any on my vehicle. he said it was store policy and for safety reasons. Understand that the tires that are on the front of this all wheel drive are almost bald and the rear have about 55% tread left. I said "then just put two new tires on the rear and move the other ones to the front. He told me because I have an all wheel drive I could not just replace two and I had to buy four or they would not do it.Needless to say, but some place else will be getting my money today! They have lost a loyal customer.
Bag prices increase to .25/bag. The only thing "green" in MalWart's bag policy is the CASH they are making off every paying customer, hawking necessary bags that cost them mere pennies for a quarter per bag. When the clerk told me of the increase, she justified it by saying that they are "better bags". Better?
Now... let's look at other complaints I have had with this company. Just a few weeks ago, I parked in the disabled spot near their auto center. I went in to purchase windshield wipers and to have them installed. They refused to sell them to me and told me to go outside and find "Fred" or some such name. I went elsewhere.
Here is another couple events that happened with one specific individual there. I arrived one morning. I took a cart outside and went inside. As I pushed the cart through the door, some old man grabbed it and began wrenching it from my grasp. He was yelling, saying I had to get a cart from INSIDE the store... not from outside the store. I informed him that he was a fascist little BLUE SHIRT, and a ### to boot.
On another occasion... same fascist old man. Same entrance. I was attempting to return something. I walked in the entrance and immediately stood in the returns line. Mr. Hitler got upset because I didn't go through him first. He attempted to wrench the item from my hands and I informed him that should he touch me, I would put him down. He backed off and stood there watching me, in case I tried stealing the defective item I already owned.
On yet another occasion as I was riding the electric cart since I cannot walk very well, the same fascist ran up and grabbed the steering handles, again yelling, as I attempted to take the cart filled with stuff to the car. Of course, WalMart does not allow electric carts out of the store, which makes NO SENSE WHATSOEVER since you likely will not leave the store empty-handed, and since it doesn't get any easier on disabled people once they pay for the items. I mean, it is still just as difficult getting the items out of the store and to the car, right? But no... now you have to stop... unload your cart... load all the items in yet another cart... and then walk across the parking lot. It is FAR too much trouble to have the "smiling" Nazi simply assist you to your car where he can then take possession of the electric cart... like Safeway and most other stores will do.
Ah, then there was the time I spent about $140 on a food sealer. When I got it home, I found that it had already been sold once. There were items missing from the box, and the unit did not work at all. I attempted to return it. For whatever reason, the clerk in the returns department was bound and determined to refuse to issue the credit. There were no replacements on the shelf. She wanted to issue a rain check. I refused to accept it. She raised her voice. I raised mine. I demanded to see a manager. The manager came over and I explained the situation. He asked the clerk why she was not crediting my card. She of course had no coherent answer. So, the manager got mad and told her to issue the credit, which she did in a very hostile fashion.
Every time I have an issue at WalMart, I buy fewer items every month. I will no longer go to their auto center. I no longer buy electrical items, even low priced items under say $200. I don't want the hassle of fighting with their return thugs. After today, I will not buy many things which need bags. I will go to Safeway for groceries.
WalMart, you sucketh... like no big box store sucketh before. One day, you might realize that you should not treat your customers the way you treat your employees.