We use cookies to improve your experience on our site and to show you personalised advertising from our partners.

By using this website you agree to our Cookies Policy.

Agree
Register Sign in
FILE A COMPLAINT
Retail Stores Aaron's
Aaron's Logo

Aaron's

532 Complaints
File a complaint

Having problems with Aaron's?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Aaron's Customer Service Contacts

+1 800 950 7368 (Customer Service)
400 Galleria Pkwy SE Ste 300
Atlanta, South Carolina
United States - 30305-2367

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aaron's Customer Service. Initial Aaron's complaints should be directed to their team directly. You can find contact details for Aaron's above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Aaron's. Discuss the issues you have had with Aaron's and work with their customer service team to find a resolution.

Complaints & Reviews

Aaron's — Playstaion 4 slim console

Thank you for your order.
Get ready, your product will be on it's way to your home soon!

Your attached Lease Agreement and documentation is the only contract between you and Aaron's related to the merchandise listed in the Lease Agreement.
​Scheduled Delivery: 12/01/2020
Next Monthly Payment: 85.59
Due: 01/01/2021
Your Aaron's Store:
4116 Maccorkle Ave Se
Charleston, WV
Phone: [protected] I have never recived the ps 4 my son didnot get his present

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    C
    Dec 14, 2020

    Aarons — Dryer

    I have called Aarons in Lawrenceburg Tennessee At least 4 times to come look at my dryer oh they say they...

    Read full review →

    Aaron's — Saying my payment with toward interest

    I purchased a riding lawn mower and a refrigerator from aaron's in tallahassee on tennessee st. Thinking I was at least half way done with my payments I asked how much do I still owe well the price for the mower was 1268 which I have already paid 655 but they say I still owe 1177 the refrigerator was 915 which I have already paid 451 but still owe 858 so they say my payments went on interest im confused maybe someone can explain where my payments went my name is tawana gavin my number [protected] email tawanagavin600.[protected]@gmail.com

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Aaron's — Customer service

      I had rented two dressers from the Aaron's on Boston rd Springfield ma phone number [protected], and unfortunately the dresser came in broken and they sent for a new one, we had agreed that I would pick it once it got there. For some reason I call this morning to check on the status of it and was handled by a rude person, so I said I will call back later that day. Then I get 2 missed calls from them call back and they tell me I missed them that they were on front of my house witch I was never aware that they were coming I was to be picking up the merchandise. They were extremely rude and unprofessional I'm returning everything now I will never deal with you people again. Hire professional people in the Springfield ma locations.

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        P
        Jun 23, 2020

        Aaron's — Manager / amanda

        The manager at my local Aarons store (Amanda) told me I was pathetic for not paying my bill. She put me down...

        Read full review →

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free

        Aaron's — Customer service

        One of you guys his name is David just told me he was keeping my lawnmower because I didn't have the money until the 3rd and it's my last payment I have paid of alot of things with yall and I said I had so much going bad that I should just kill myself and he said I should so someone needs to call me asap [protected] my name is Tracy Williams I have made complaints about him before calling me white trash and nothing has been done I'm fixing to get my lawyer and the news involved

        Read full review →Hide full review
        Comment Guidelines

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Aaron's — Return of tv and couch cushions

          With the virus I had to make some choices. I elected to return my TV so I put it in the car and took it to the store in Newport, NC I was told that because of the virus they were not able to take anything back thru the front door of the store {which I understand}, and had to come to my house to pick it up, I called the store and told them my plans and was advised that Mike would have to make the arraingments which he never called. What better way to be safe when your employees did not have to come into my house, Mike said they would call and make an appointment to pick it up, I am doing a lot of odd jobs have no idea when I will be home to meet them if they call. The TV is in the back of my car waiting for them to pick it up. Also back in July we ordered new cushion covers for our couch and chairs we still have not recieved them and I am wondering why your service man came and took pictures and agreed that they need replaced, could you also check on this. Thank Keith Bernauer [protected]

          Read full review →Hide full review
          Comment Guidelines

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            Aaron's — My bed

            Gd evening my is Zulma Rodriguez. I had rented an automatic bed from Arron's and I had payed $143.43 now they said that my card didn't go though the girl that took my information she said it went though. Now shw saying my card was declined and mr. Josh said he was taking my bed from my house 04-11-2020 I had payed and they were rude he cant take my bed im handicap pls tell them not to take my bed I know the law about renting. Ty Zulma Rodriguez and Mr Josh hang the phone on me

            Read full review →Hide full review
            Comment Guidelines

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              Aaron's — The staff and management

              I am trying to speak to a manager and they tell me they left or they busy or to lunch please help they took money from my account. After I have told them I was canceling the order. They took the money so I been trying to talk to them and they tell me one thing and do another all I want is to get this problem solved and they told me at one time they would figure something out so I can afford the tv but just told me they would call but nothing I have been trying to talk to them and nothing. Please help me get it resolved. Any question my number is [protected].

              Read full review →Hide full review
              Comment Guidelines

              Add your opinion

                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                Aaron's — A memory foam bed

                I am not happy with how I am being treated with aarons in cedar rapids iowa. We got a bed and had it a week to begain with then went back in to the store to let them know that we were unable to sleep on it and asked for a differnt bed or are money back so we laied down on the other beds and found one at that time I made a payment for the new bed and still got charged for the other bed that we still have and they and have never bougth us the new bed that we talked about. This has been going on for a month now they told us the truck was broke down witch was a lie when we asked there guys. They told us we would get are money back and it is not on my card like they said it would be. I would never tell anyone to go there.

                Read full review →Hide full review
                Comment Guidelines

                Add your opinion

                  By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                  Aaron's — 65" samsung tv

                  I called Aaron's store on western ave in Sioux falls three days ago and asked them to come and get the tv I'm renting; however the guy I talked to was very rude and disrespectful to me. I told him the day I'll be off work and he said those days doesn't work for him and the days he gave are days I'm at work. I told I won't be home those days and he said he don't give a f**k I should do whatever or bring it in myself. I don't think that's good customer service. My cell phone number is [protected] and email is [protected]@yahoo.com)

                  Read full review →Hide full review
                  Comment Guidelines

                  Add your opinion

                    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                    S
                    Mar 09, 2020

                    Aaron's — Laptop computer

                    He Arrins store here in Toccoa/Eastollee Georgia 30577. Well heres how it happened my well my 8yr old sons HP...

                    Read full review →

                    Aaron's — predatory contracts

                    Kerrville, Texas

                    Specifically inspired by the store in Kerrville, Texas. Just don't do it. Aaron's contracts in my opinion are predatory. They only serve Aaron's. I don't know what's better - send your money to Nigeria because you won the lottery or sign your life away with one of these contracts. I would never deal with Aaron's again and will encourage anyone for the rest of my life to never deal with this corporation as they operate today. They need new leadership.

                    I urge everyone to search settlements of lawsuits with the FTC where they installed spyware on rented computers. Also read the National Law Center documents on the Rent to Own Racket and more. Not to mention Consumer Reports. Buy you a used appliance from Facebook marketplace. You will thank me and be forever grateful. My experience with customer service is poor to none and I hope you never have a problem. I don't want to talk about management but beware and proceed with caution If you sign a contract with this store good luck and Godspeed.

                    Read full review →Hide full review
                    Comment Guidelines

                    Add your opinion

                      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                      Aaron's — refrigerator

                      I purchased this refrigerator about 2years ago at store # c1527, 209 superior avenue bogalusa, louisiana 70427 about the last 6months I started having problem with it leaking water in side of the veggies bins. Each time I go in to make my payment, I was told that a work order had been place. But till this day february 16, 2020. I have purchased a lot of merchandise from aaron's but I guess my business is not of value to aaron's. I paid off my refrigerator account and end tables and coffee table account. I am very upset with this company. I was award the aaron's gold star preferred customer award. But right now I am very disappointed with them, I am considing t aking my business elsewhere. I went to purchase a riding lawnmower but was told my account is locked. But the next day I received a call from the store asking if wanted to get anything, they was running a sale. I don't think I want to be buying anything else soon.

                      Read full review →Hide full review
                      Comment Guidelines

                      Add your opinion

                        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                        M
                        Feb 04, 2020

                        Aaron's — refrigerator

                        The Aarons in Jasper, Texas has had my refrigerator for over 2 months. They have been giving me the run...

                        Read full review →
                        B
                        Jan 21, 2020

                        Aaron's — couch

                        i got couch called day firt pymt ws gonna be due as had something come up and called Aarons in Burlington...

                        Read full review →
                        B
                        Jan 09, 2020

                        Aaron's — rudeness

                        On January 3, 2020, I called the store at 3364 Cental Ave, Hot Springs AR. I spoke with a lady to ask about...

                        Read full review →
                        L
                        Jan 02, 2020

                        Aaron's — I very un pleased with the lies I was told from one of your rep

                        My son is a college kid looking to order a bed room set because he live with me the rep ask will I be willing...

                        Read full review →
                        C
                        Dec 28, 2019

                        Aaron's — rental of my washer and dryer

                        Hello, I am currently paying a monthly payment of $134 for my washer and dryer.. it was originally set up for...

                        Read full review →
                        C
                        Dec 14, 2019

                        Aaron's — broken refrigerator

                        I am buying a refrigerator and a stove for Aaron's on the east south blvd in Montgomery AL. I paid down on...

                        Read full review →

                        IN THE NEWS

                        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
                        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
                        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
                        A consumer site aimed at exposing unethical companies and business practices.
                        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
                        You'll definitely get some directions on how customer service can best solve your problem.
                        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.