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Aaron's Customer Care Service

Aaron's, Inc.

309 E Paces Ferry Rd NE
United States - 30305-2367

Customer Support Phone Numbers

+1 877 607 9999 15 3

Aaron's Complaints & Reviews

Aaron's / Manager complaint.

Ebonie S Quinones on Oct 20, 2017
My husband and I have a contract with Aaron's. Our co tract originally started at the Chelten store in Philadelphia Pa. we were never notified that this store would be closing and our account would be going to another location. When I noticed that our payment had not been taken out I...

Aaron's / delivery service

Angela Blackwell on Oct 14, 2017
I went into the Aaron's located on Keystone Avenue on Saturday October 7th and I found a sofa and loveseat in the clearance area and decided to purchase it. I was told it could not be delivered until Wednesday, I agreed and told them after 3 p.m. would be best. I hadn't heard anything on...

Aaron's / bedroom set

Clns on Oct 12, 2017
I purchased a bedroom set October 5, 2017.. I am still waiting on them to bring the whole set.. I wasted a lot of my time just sitting and waiting but they never showed up.. I have a life nd other things i need to be doing then to sit here nd wait for thr merchandise i paid for on the 5th...

Aaron's / refrigerator

D and M on Oct 10, 2017
Rented a fridge.. It broke down.. They picked it up.. Gave a loaner.. Brought back the old one they say is now fixed.. It had no drawers.. And freezer will not open.. Called asked to habe this one returned and my rental money applied to a different one.. Was told no by the manager.. I...

Aaron's / manager

Ashlee12 on Oct 9, 2017
I had recently put in application with Aarons and I haven't heard back from them . So I messaged a friend who worked there to see when the main boss would be in so I could speak to him myself . Well next thing I know the store managers calling me going off on me for no reason . I was just...

Aaron's / store policy

anthony wanner on Sep 25, 2017
I had account with aarons ten years ago and fell on hard times, could not pay my payment and returned what i rented, today i wanted to rent something but the store in mansfield, oh said no because of what happen ten years ago, and you say you have a forgiveness policy, what a lie what a...

Aaron's / im dealing with one of the stores in edmonton I find that none of the staff have been trained right in dealing with

kx500 on Sep 12, 2017
I got a laptop and a home theatre system from Aarons in Edmonton on stony plan road the home theatre system hasn't worked right from day one and trying to get the lazy bums from the store to fix it or replace it it like smashing my head there's not one person that works in the store that'...

Aaron's / i'm complaining about a employee at aaron's in north charleston sc

Complainant66432 on Sep 11, 2017
The employee I'm complaining about Jessica she works at the store in NorthCharleston Sc she has a very nasty attitude no compassion for customers she likes to threnting people about coming picking up merchandis if you one day late she don't care what your going through I know that's a...

Aaron's / store manager fraud

JohnBJonesjr on Sep 7, 2017
may 2017, I rented a bed room set from the Frederick md location. when I was offered a job in Omaha Ne, I called the store and scheduled a return. while I was in Omaha the crew showed up to pick up the items. My wife and son were there to allow access. the crew was extremely disrespectful...

Aaron's / bed

Gargolas on Aug 25, 2017
I purchase a bedroom set in one of the office in fredericksburg va in zip code 22406 in where the move so my account was transfer to 22408 well when they deliver my bedroom set they put it together in which the parts of the bed bottom it wasn't complete so the bed from were the box spring...

Aaron's / payment issue/ one day one price, next day price doubled

Miscommunication on Aug 25, 2017
On August 24, 2017, My daughter spoke to Hector (Store Manager) at Aaron's located on White Plains Road, Bronx New York 10467 because I was on a vacation in the Caribbean. My daughter Tamina informed Hector that I will be back on August 25, 2017 and make the payment. My daughter stated...

Aaron's / washer dryer combo

Terry McCollum Quinn on Aug 21, 2017
Ordered a washer dryer combo in July there was a problem getting them down the basement this was in mid July 2017 they brought out another set last Tuesday same problem called and complained promised they would be here by 5:30 pm Monday August 21st it is now 8:32 pm and no phone call no...

Aaron's / xbox 360 4gb plus kinect

Nora Fuentes on Aug 2, 2017
I leased an XBox 360 from Aaron's in Hempstead, NY 11550 and was never told by the associate that it was used or that it was missing several components. The lease was agreed on July 4th, 2017 in which case I was told to pay the full month first payment for the item which was delivered...

Aaron's / sectional couch

KWade on Jul 31, 2017
We rented a sectional couch and a washer and dryer from the west Saginaw store in Lansing Michigan. The couch was supposed to be a "management special" so the full price was supposed to be $500.00. We have been paying $80.00 a month since December 2016, and we got bed bugs from the...

Aaron's / customer service

NishaMariee on Jul 29, 2017
I was very improperly handled and disrespected regarding my order by the north bergen, new jersey store and i am very disgusted at the service . After going through my references, job verification, and waiting several hours for the delievery that was supposed to be from 11am-3pm, and...

Aaron's / unethical behavior

Loretta Patterson on Jul 28, 2017
I place an order online on July 19th @ 10:47 am for 4.0 cu. ft. Top Load Washer & 7.2 cu. ft. Electric Dryer. I finally received a call back from the local office @ 6:52 pm on 7/26/2017. I returned the phone call the next day 7/27/2017 @ 2:15 and told I would receive a call back that the...

Aaron's / unprofessional and not willing to fix broken washer

StepM on Jul 25, 2017
I am highly disappointed and upset by how extremely unprofessional this company has been to me! I am paying for services that don't work and they refuse to fix it I am so upset and would NEVER ever recommend anyone get services with this company! I reported my washer not working over two...

Aaron's / rent to own furniture

Anonymously2017 on Jul 23, 2017
I'm complaining because after a day late of payment they've harrassed my reference numerous times even after asked not to call anymore. Discussed my account info with people that aren't the account. Questioned my neighbors. Even called my job and came to my place of employment in person...

Aaron's / furniture

Ness630 on Jul 13, 2017
I wish I could of gave them a 0 star . I've spend so much money with them. I got my dryer from them I decided to buy crouches after but The 1st set of couches that they gave me was the ones from the store And there was already breaking apart in 6 month Then they change them and gave me...

Aaron's / unprofessional and bullying by the employees

concerned person100 on Jul 13, 2017
My mom has several items that she is leasing. In January 2017 she suffered a heart attack and had to have a triple bypass open heart and and also suffers from liver cancer. She went to the nursing home for several months. I went to the store and paid her payments in February and then...

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