Walgreens

I was out of my 2 prescriptions so had them transferred down to gulf Shores from my regular Pharmacy in TN. They continually told me that all my insurance card numbers were incorrect. I verified with my husband, he verified with his work and after the weekend we verified with our pharmacy and they all said my numbers were correct. I had now been without my medications for 5-6 days. They were also very rude in the process. I finally got the pharmacist on the line on Monday and he was not very friendly and said my insurance numbers were still wrong. I insisted he call my home pharmacy to get this straightened out. He then called me back to tell me the whole problem is that Walgreens does not take my insurance (express scripts). I have been without my medications for almost a week and feel that they should have known they do not take my insurance from the first running of my prescription 6 days ago. This is unacceptable and on top of that they were very rude and not at all helpful. I have gone with another pharmacy and will never use Walgreens again down here...not even to go in and grab some sunscreen. I hope you will take measures to ensure that other potential customers have a much better experience with your company. The pharmacist was (Jeff) and the pharmacy tech was a man(don't know his name) at your Gulf Shores Walgreens location at Hwy 59 and Hwy 180. Thank you.