pharmacy
I have prescriptions every month for vyvance which is a controlled substance. I understand there are rules but this particular pharmacist wont give me meds a few hours early. I have been taking this for 5+ years and never had an issue. You dont open till 9am and this med has withdrawl issues. I have never had issues at other locations. I talk to other...
Read full complaintpharmacy
Where to start? The location in Old Orchard Beach Maine, recently converted from a Rite Aid to a Walgreens. We expected issues with the transition and so forth and more very patient through that process.
I'm not sure when the actual date of the transition was however, by now they should probably have the bugs ironed out at the prescription counter. We've had nothing but trouble with every prescription that has transitioned from Rite Aid to Walgreens. Mini mini times were told that the prescription will be ready at A certain time and it is not. 1/2 hour or an hour has on occasion than 24 hours minimum. The staff is very rude probably the rudest staff I've encountered anywhere. I have already transitioned all of my medications to Express Scripts and will transition all of my wives medications to the same as soon as possible. We were even given prescription advice by the cashier regarding the difference between one antibiotic and the other, had it not been for the pharmacist who happened to be in the area and interjecting that that was completely false and apologizing somewhat half heartedly, we would've gotten the wrong medication.
I waited on the phone many times for at least five sometimes 10 minutes just to speak to someone at the pharmacy, sometimes longer. Only but to be told that a prescription that was called in in our presence at the doctors office had not been received. Another had and have been filled and the clerk insisted that that was the only one they had until I badgered him to ask the pharmacist if it had been called in instead of faxed them. He grudgingly said yes he had it and it would be ready in a half an hour and that was well over an hour ago.
Someone from home office or a training specialist needs to come to old Orchard Beach Maine and teach these people how to treat customers they don't even acknowledge you when you pull up outside and push the button. I guess were spoiled by the great customer service that Rite Aid always gave us for many years.
Again this is the worst customer service I've ever experienced with bad attitudes poor treatment poor scheduling poor service just absolutely pitiful all the way around. We will not continue to patronize the store.
pharmacist
I've been happy with the personnel at the Walgreens on Branch St. in Middleton, WI. Except today, the pharmacist Brittany did not know the answer to whether they had an over the counter ear medication (which I only had the generic name) in stock. I didn't even realized that she was the pharmacist, because she acted like she didn't know if they had the...
Read full complaintpharmacy
I have been going to this Walgreens since it was built many years ago. I don't file complaints but I feel this needs to be addressed. My dad has numerous prescriptions at this pharmacy. I did not want him to have them there because of a particular worker who manages to make me feel like I am a nuisance every time I interact with him. His name is David. He...
Read full complaintwill not fill my prescription been going there for two years
I want to file a complaint against Walgreens and the pharmacist it's a lady today is 12 13 19 I went to put my prescription in as I always do but I know I could not pick it up to the 16 and the lady tell me I can't get my prescription because my birth year is wrong my birth year has been wrong on that idea since I had it and ever since I'll be going to...
Read full complaintpharmacy and store manager a disgrace
Manager on duty at 10 am today 12/13/19 at Walgreens and 137th ave and Bird Rd allowed customers to skip the long line even as I explained that my father was just discharged after a year at a rehab and new medicine like insulin was past due, my father suffered a shock because of Walgreens manager who gave me a Merry Christmas and let me walk out to take my...
Read full complaintstore employee
I was in the store on the evening of December 12th 2019 shopping for birthday gifts for a 7 year old girl (actually 2 seven year olds - twins) and a couple grocery items for the house. I had several small-ish toy items in my cart, as well as a couple larger items. I was in the aisle looking at the fruit snacks, when I had a moment thinking "oh no" because I...
Read full complaintpharmacy, management, and delivery service
I am a long time customer of walgreens and have had many problems with the pharmacy. Long waits on the phone, long waits in the drive thru, overall impersonable attitudes and character. I use to cringe when I went through the drive thru because of so many ill experiences. Today was the most horrible way that I have been so ill treated of all time...
Read full complaintrequirement for id for tobacco & alcohol
At 72 years old I have been a customer for many years but having a snotty girl demand my ID for a bottle of wine and questioning me like she's the police rips it. No thanks this Thanksgiving. Keep your wine and I'll take my medical business elsewhere. The person who came up with this overbearing "papers please" garbage needs retraining on humanity.
Soooo annoying! I'm 57 and being carded for tobacco is just obnoxious.
reward points
My wife and I are not getting our full reward points. We are listed on 6 different accounts. Anthony the store manager helped us identify the problem. Can we have our reward points listed under one account? Store #15097 12/04/2019 1:33PM. Our name Robert and Christine McGlynn 4 Seeley Street Bklyn, N.Y. [protected] P.S. Can you check if we missed any reward points? Thank you, Robert J. McGlynn
Read full complaintservice / employee attitudes
My God! This place is a Joke! I actually lost my mind and decided that I would change pharmacies from Safeway (The Best) which is 7 miles from my home, to the Walgreens (Horrible) which is 2 blocks from my house. What a stupide decision that was! I have been there probably 8 times in the last 2 months. The last 4 times have been excrutiatingly painful! The...
Read full complaintservice of removing skin wart for my kid
Hi. we had great respect towards Walgreens services but not anymore. we visited walgreens to get rid of skin wart for my 9y kid as described on walgreens.com [https://www.walgreens.com/topic/scheduler/wart-removal_5.jsp ], after we met doctor we told problem and she saw the skin wart and told us we stopped removing them. then we asked what we do in thi...
pharmacy
I dropped a prescription off for my mom whom has parkinson and went back 3 days later, which she said would be filled in an hour. I let her know we would be back in a day or 2 and when we went back she had to hunt the prescription as they had not filled it. This is totally unacceptable for no one to call and very un professional for a pharmacy. We will no...
Read full complaintpharmacy
The pharmacy department is very unorganized and staff was rude. I had to wait in line 3 different times to receive my RX because they couldn't find my prescription. They told me my doctor didn't call it in when I had just come from my doctor. So now after waiting in a line for 15 minutes, I had to get off and call my doctor back for them to tell me, no, we...
Read full complaintvanilla gift card
Hi my name is Towaner chandler i stay at 5300 Greystone dr 55077 #106 i bought a couple Vanilla gift cards to order online but my money was spent before i got a chance to use it i made a police report ..I still have copys of my receipt.MY email is [protected]@gmail.com [protected]@yahoo.com [protected]@gmail.com please reach back out to me thanks Towaner Chandler
pharmacy
11/19/2019 I picked up a prescription and attempted to use the GoodRx coupon since your prices are $14 higher than CVS for my dog's Phenobarbitol. I was waited on by a jerk who lacked customer service skills refusing to accept my GoodRx discount. I have used it at CVS in the past and got a big discount. When I tried to talk to the tech about it, he wa...
Read full complaintneed 5000 bonus points
Recieved in the mail a number of items you can purchase and get bonus points... The last one states I would get a 5000 point bonus to sign up on — walgreens.com/email. And there you can link up your balance reward account. Can, t find this web site. My rewards # is7140-[protected]... Ps I am a 50 years of service retired employee. Thanks you al tarsitano
store manager
On Sunday, 11/17/19 at 11:25AM my 60+ year old husband was treated with disrespect by the 20/30 something year old manager. He told her there were no paper towels in the men's rest room and there was a white powder on the floor and appliances (from construction?). He had wet hands and powder on his dress slacks when he asked to speak to the manager. The...
Read full complaintpersonnel, becky thorton
I wanted to purchase Twisted Tea this morning. The cashier asked me for ID, which she should. Unfortunately, I did not have it on me. I asked if the MOD could override it. I had worked there for over 4 years, a copy of my ID is in my personnel file. I have previously worked with Becky, she knows that I am 62 years old. Becky refused the sale, which I feel...
Read full complaintphoto dept
I took a photo to Walgreens to put on a tee-shirt Oct 22, 2019 I have a ticket stating I hould have it by Nov 3, 2019 at 5 pm. Its Nov.14 at still no shirt no straight answer. I've gone to store and inquired at least 8 times. They have called to see the status eventhey are confused so I don't get a straight answer. I went today and was told its in the...
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