T.J. Maxx
Reviews and Complaints

I have been overcharged and called the manager as soon as i got home. She was extremely rude! She took my name and address and promised to send out a gift card. This was probably 3 months ago... Still no gift card. I didn't really care because it was only 12.99 but she was just sooooo rude and not once did she apologize. I'm very disappointed with T.J. Maxx in Greensburg PA!

Did you still have the price ticket? Otherwise, it's perfectly reasonable to deny a return lacking a receipt. Without a receipt, there is no real proof it was purchased there.

How about taking responsibility and not neglecting your child Honestly it is parents like you who need to be reported to CPS.

I agree with Tiffany H, it's not the store's responsibility to babysit your child while in the store. They have to run a business. Yes, it would've been nice for the clerk to watch the store, but amongst watching the store, customers, your child, etc... things may get a bit frazzled for her. I would not announce on the loud speaker the description of the child, for the sake of the crazy predators that may have been in the store and prey on kids. Thank goodness the child was found; but I don't think it's worth a complaint to file to the store headquarters because you misplaced your child... and yes, i am a parent. Also, maybe speaking with headquarters about adding code adam would be nice, but again, i wouldn't complain without a solution because the parent wasn't watching her child.

I disagree, Tiffany H must either a) never had children, or b) must have been extremely blessed to have had the most perfect children ever created. Unless a parent is being negligent this situation can happen to anyone. I have 2 children and no it has never happened to me, but I know it can happen in an instant. I work for a large retailer and this is a common occurrence. We have in place a "Code Adam" alert that our operators announce over the intercom with a brief description (in a NON identifying manner) of the child. This alerts employees immediately to look for the child, but to watch all exits to make sure no one tries to exit with the child. We are all trained what to do in this situation. I think T J Max should definitely review this and hopefully this Mom has alerted the Store Manager as well as their Corporate Headquarters.

It's not their responsibility to lock their store doors and search for your child. You should have been holding his hand or had him in a cart upon entering the store.

Since you have 4 children START WATCHING THEM. It is not our fault you feel overburdened. Be a better parent, use birth control etc. Stop blaming stores and others for your own shortcomings.

Wow! am I disapointed in TJMaxx! I, too, love TJMaxx. In fact it is my favorite store of all. I am not a clothes buyer usually but their linens, dishes, and cooking/baking items are great. I also buy some foodstuffsfor occasions. I live in Ohio and hope that I never have to go through when you went through. After hearing your story I am now prepared in case I get such a run-around. Thanks for sharing.

We return food in maryland and just stick it back on the shelf with other rat/customer opened food...

same here! It happened to us a while ago, We returned some merchandise with the receipt, complete w/ tags n all.. the store manager was very rude, told us that we should have returned the merchandise to the same store we bought it from, that he'l just let it go this time, scolded us next time we should bring it to the store where we got it n told his employee out loud n infront of us that he shouldnt accept anymore returns from other tj maxx stores..i believe that they have a policy to accept returns on any tj maxx store.. really rude.. if any tj maxx people are out there, pls. check n reprimand the manners, professionalism of your people, especially your managers, this was in cerritos california tj maxx store, oct 5, 2009(12:30noontime), Fat manager(guy).. i will never again buy in this store..

First of all, stores should not return food items, if they do they must destroy it due to contamination. Yes, before you start gawking, I read you said it was sealed, however it is amazing what people will do with a syringe. I am curious why you would return a food product unopened. I have never returned a food item to a grocery store. Are you a compulsive shopper? However, I do realize I may be the exception in that I try to make wise decisions when purchasing so as not to have to return merchandise.

Second, there is no store or company who would tell you to ship food back to them at a corporate office and they would mail you a refund. If customer service truly believed you were in the right they would have called the store manager and if necessary, the district manager and instructed them to return the merchandise.

Last, there would be no reason to refuse the return of your reef slippers after only a few days (within 30 days), even if they are seasonal seasons do not change that quick, but they are not necessarily seasonal merchandise. The only seasonal merchandise retailers refuse to return within 30 days is holiday merchandise once the holiday has passed, but that still does not stop customers from trying to return it, after they have used it no doubt. The only reason I could fathom they would refuse your return is because the ticket was not attached, meaning the merchandise could have been used or come from another retailer. I'm curious who's spouse would even buy them a mere pair of flip flops for a gift, sounds cheesy. I think there is more to the story than you are telling, if so, you should get your facts straight before you start bad-mouthing a company on a public website. If you do have your facts straight then I would be talking to the district manager and taking care of this problem rather than complaing about it for sympathy on a website. If this store truly treats you this way it is a problem within that particular store, not the company as a whole.

In closing, a true TJ Maxx customer knows the policy and procedure, respects the store's policies, understands why they exist, and does his/her best to comply with those policies. On the rare chance he/she has a special exception he/she goes to the store manager in a professional/understanding manner and asks for that exception, if that does not work he/she goes to the next level, district manager, at this point he/she should feel the company has done what it can to resolve the issue and if he/she still feels this was unfair, then by all means file a complaint with consumer affairs.

The receipt says "Other restrictions may apply", which pretty much means the store can decide what to return and what not to return if it's not worth returning. Food cannot be resold after having been returned. After it's returned it has to be marked out of stock and thrown in the trash.

However, with the flip-flop return, that's pretty strange. The store I go to will take back anything that's in season, but if it's way out of season, and over 30 days it can't be taken back until it's back in season. (Like if you try to return flip flops in winter)

Gator is right. The store did not arbitarily make up this policy. They require PH#s on checks because the 3rd party vendor, Certegy, whom they go through for check approval, will guarentee the funds of the check if it goes through the system ONLY if certain information is obtained from the customer. One of which is the PH#.

And to be honest, if you are so paranoid about giving out your information, then you really should reconsider using checks as your primary form of payment. Because on that single sheet of paper, you have just handed a complete stranger your name, address, ID #, bank account #, and routing #. Any of which you would normally never give to a complete stranger if they asked you.

I love it when nasty salespeople who think they have the "power" to decline a return because of their unprofessional
bias, call the manager over, and the manager tells them to give us our damn money back. Who do these cashiers
think they are? If it wasn't for our bucks, you wouldn't be making your six dollars an hour. Management knows this, its about time the clerks learn this lesson also. You're a cashier, ok. Your not REALLY in control, like you want to be. And stop telling your friends and family to come in for the "hook up" when the manager leaves. Often times
it is not the customers stealing, but "set ups" by employees. Otherwise, the Clerks would at least look up and pretend
they are surprised when the alarm goes off when one of their friends walks out of the store with merchandise.

First off, I don't know of any retailer who will take a check without a phone number. These days companies process their check approvals through a third party who guarantee the check they are verifying prior to the retailer accepting the check. One of the criteria is the check must have a phone number. You can give a fake phone number, although that does constitute fraud on your part, but that is between you and the judge, not that it would really go that far; however, if the third party approving the check requires the person accepting the check to call with additional info and you give a fake number it will be automatically declined as well as any future checks you might write with a company using this same third party.

Writing a check is a priveledge, it is not a RIGHT. If you don't want to give your personal information as you so stated, then don't be giving a complete stranger a piece of paper with your checking account information. You do realize your checking account information is much more valuable than your phone number, right? An unlisted phone number cannot be traced on white pages.com, but the cashier can use your address to find your home or use your account number online to pay his/her bills.

If you are really that concerned you should use a debit card and if you are too paranoid they will steal your pin number then perhaps to need to revert to using cash. I wonder if you would take a check from a complete stranger just because they assure you it is good? I am guessing you would not. Before you criticize someone else for their behavior please think of your own behavior and what you would do if the role were reversed and don't pitch a tantrum in a blog online unless you can be certain you are in the right and even then I would think twice about it. What goes around, comes around and karma is not that pretty for some of us. By the way, who did you think was going to really care about calling you? You do realize there is not some little man in the register copying down phone numbers, right?

you are just wasting everyones time here. It is not the employees fault that you dont like to give out your number, its not like they can just change their policy right there for you. And when their are customers like you, it is very difficult for the cashier not to be mean/rude to you!

Wow, and you're calling her immature when you're the one who couldn't be mature enough to just use a different form of payment? What an idiot you are. And to take your check back and walk out, you think that's mature of you? Now you're just leaving more work for the employee to put your things back. And how is that a fraud or cheating? [censored].

If you don't like giving out your phone number when writing checks, get a debit card! For you to have taken the cashier's time to write the check, then to change your mind based on you being paranoid about your phone number, it is inconsiderate, when you could have just swiped a debit card, and either signed or punched in your PIN and be done with it. No waiting period to return, money comes out faster, and no PHONE NUMBER.

Oh and might I add. Most retailers asks for an Identification for credit card purchases. So if you were to try and purchased an item there & couldn't because you had no form of identification. Would you be here complaining as well? Not only did your waste your own time, but you wasted the employees & manager time. So stop making excuses for your stupidity & blaming everyone else but yourself.

How does this complaint categorize as fraud & cheating? I don't understand your complaint one bit. They didn't take your check without a phone number. You didn't receive your purchased items. In other words, "NO TRANSACTIONS WERE EVER MADE." No business were exchange.

Most retailers insist on phone numbers, in case your checks bounces. You can either give out your number or give out a fake one. It's nobody's fault you're a ### who chooses to pay by check instead of cash or credit.

I have also been disappointed in the TJ MAXX store close to me in Bellevue, WA. I especially thought the manager was rude to a customer returning several items. She was annoyed that the woman had so many items to return. Another time I saw the same manager snap at one of her employees.

Oh just did it.

lol

For some reason they website does not upload my picture.

I just bought 02 fragrances Burberry at Tjmaxx. Both have the red tag $22.00, one in my receipt was charged correct, the other was charged $29.00. I just realized today while I overlooked the receipt.
So, this is not sign mistake, that someone place the item at the wrong spot. Who ever is defending the store ... check out my receipt!

Don't write disrespect thing to people, next time the target may be you.

I work at a Tj maxx and i was right behind someone putting coats on a rounder that were 199.99 and the sign said 129.99 so its not just the "store's incorrect signage" its also the customers as well...

As my unnamed store manager started morning meetings "our customers are pigs but..." Things get put in the wrong place. One time someone put a handmade $5 sign meant for mismated socks on the cashmere sweater table. Did I honor that? Do I have brain damage? The nice cashier is nice cuz you are psyching out, so they smile and nod so you don't snap.

your an ###.

I used to buy everything from TJMAXX but the managers and the cashiers should be more carefull handleling custumers!I went and bought a dress in september in a TJMAXX store in Suwanee GA and when I went to return it with the tag attached to the dress and the reciept after two days ! they told me that the dress didn't belonged to the store and treat me like I was doing something wrong I could not believe it ! the manager was very unhelpfull It was only a dress that cost 19.99 so I kept it but promised myself never to shop in that store again.!

Those racks are there to try to make it easier for customers to find what they're looking for and for people who do not like to dig through long runs of clothes. Many customers find items and then change there mind and just set hang them on whatever is closest. In the future, remember that all items are priced according to what the TJ Maxx ticket says, not necessarily the sign. The signs usually tell the maximum price of items on that display or what vendor the clothes are from.

"Ryan With Connections", if you have worked in retail for six plus years then you know the drill and you are wrong. First, that is not what they call a "bait & switch". Second, a retailer is only obligated to sell the merchandise for the price on the ticket, if it is the correct ticket or otherwise what we in 20+ years of retail experience call the "correct price". Several things could have caused this error, you moved the sign from another fixture, an associate added the jeans to the fixture without realizing the sign did not match the price on the jeans (human error, glad you're perfect though), the pair of jeans you got were the only pair on the rack because a customer placed them there when they decided on the 79.99 jeans instead of the 99.99 jeans they had originally selected, or someone was in the process of filling the rack due to selling and had not yet changed the sign. I am sure none of these occurred to you since you have connections and a lot of retail experience. I would think someone with retail experience would consider some of these options and give the store some latitude, these kind of comments are something you expect from a customer ignorant of retail practices.

I find myself wondering where you work, I would be curious to see if your store is perfect. If not I would most definitly have to contact your supervisor and write a letter to post on the internet. Oh yeah and mention my connections within your company.

Okay, maybe someone just put that jean there. If you work in retails before then you should know that whatever price is on the ticket is the price for the item. DUH! Genius. :) It's only 20 bucks different. Quit being cheap! It's ###en TJ Maxx man, you could of paid more!

I agree. I am sick of customers destroying the merchandise so they can get a discount.

i work at tjmaxx in des moines ia, and i have to say it is very hard for us to stay clean all the time becuase of disrespectful shoppers, we just dont have the man power to keep up with everything, and your particular store actually has a low inventory number, meaning they dont get a good mixture or a lot of stuff

This same exact thing happened to me yesterday at TJ MAXX. I wasn’t given a Real reason as to why my check would not go through, even after calling certegy. All they could tell me was that it wasn’t accepted due to TJ Maxx’s new policy. I called the bank to make sure everything was okay. Everything was fine. My husband and I are both very hard workers and this is the type of treatment we get for it?! Very sad. We have saved and saved. What on earth type of program would anyone have that would deny somone who clearly has more than sufficient funds. I don’t get it. I think it’s absolutely ridiculous that an addict can come in with stolen credit card and buy $500 worth of merchandise but my $80 check will not clear?! It wasn’t even about being embarrassed for me. I could have cared less about that. I felt wronged, I felt almost as if this were unfair treatment. As if I had been discriminated against for some unfair uneducated reason. This opens my minds up to other questions and poses a real concern for how these agencies will collect and share my information. Since I’ve been denied through one service, will that result in other denials? Before anyone responds with the absurd question of “why didn’t you pay cash or card?” I obviously didn’t have any other form or I would have used it. Any help with this would be appreciated. For the record after I left TJ Maxx, I went straight over to ROSS and ended up purchasing almost everything there that I had picked out at TJ MAXX only ROSS had better prices and that accepted my check so graciously💜.

Old thread but a quite stupid TJ Maxx " policy".? They turn down checks for no good reason. In fact, I'm the same age bracket and geographic location ( Altoona, PA) as the poster...simply a few years later. 700 bucks or so in the account for an 85 dollar purchase, valid PA ID, no reason to deny. They give some horse crap bad check pattern blah blah blah. With current technology, the check transaction should be immediately confirmable. I think it's completely TJ policy and not the confirmation service they use.

Get a debit card instead, checks are obsolete and waste everyone's time.

First, I have to respond to Laura Reed's comment; Laura, a check is legal tender, if it were not a legal tender it would not be accepted as such. Second, if you are using checks as your choice of tender please be aware writing a check is a privelege and not a RIGHT. Any person or company has a right to refuse a check for any reason, especially if a third party who guarantees your check is "good" tells them it is not good. Third, when your check is declined by a retailer it does not indicate you have a check returned with that particular retailer, it means you have a check returned with a retailer within the network of the certifying company or have outstanding checks (uncleared checks) that could possibly cause your account to be overdrawn. If you are writing checks pending a future deposit, it is called "Kiting" and it is considered bank fraud, a federal offense, even if you anticipate a deposit within the next twenty-four hours. Lastly, who still writes checks in a place of business? Checks are the easiest ways for common criminals, including the businesses employees, to steal your bank account information. Get a debit/credit card; while debit cards may have their risks, they are less risky than a book of checks floating around and yes, I know there have been issues with identity theft due to credit card numbers being stolen from computer intrusions and such, but there are so many other ways to get your information and credit card companies do credit your account for fraudulent charges, but a bank will not automatically credit your account for stolen checks.

Lastly, people need to stop being to so quick to blame everyone for their problems, embarassments and short-comings. Take responsibility for your actions or lack of action, admit you may have over-extended your credit limit, your bank account or whatever else you may have done to cause your check or credit card to be declined. I cannot believe how much I see adults become spoiled brats with the mentality of a five-year old kid in stores, on television reality shows and so on. People always want to save face by blaming someone else and do not even consider the consequences that someone may lose their job, a promotion, or some other repurcusions due to a customers distorted or plain dishonest complaint.

As a long time retail employee it never fails to amaze me that it is the store causing stress and embarrassment when the customers check or credit card is declined, like the clerk is the one making the decission. My favorite is that they expect a manager to force it through for them. Checks, as someone pointed out, are not legal tender, and the riskiest form of payment for an establishment to accept, and there is no obligation to do so.

Doc Postlethwaite,

You are right, it was wrong of me to assume just because you have a phd you make decent money. I only have a BS, and went to professional school (1 year internship) for national licensing for what I do and I now make six figures, and I have time for al ife. I have friends who went the masters and phd route who are now toiling in thankless, boring research jobs barely making $60k... and they have no lives. Thank god I decided not to go for the phd. Besides, we all know phd really means: "piled higher (and) deeper." MD, MBA, pharmD...that is the way to go. But a $30 TJ Maxx gift card--that was well worth the tears and heartache!

Iris,

At least I am articulate enough to have an actual opinion. If you want to call that judgemental, then fine, so be it. I don't want to be the person who just sits there and reads other people's opinions and churns out some weak, lame comment. Come back and post when you have something worthwhile to say. By the way, the word I think you meant to use in one of your sentences is "your, " not "you're." Please talk with Doc Postlethwaite, she sounds very intelligent and could probably help you with your usage problems.

Goodness. Now I know why I don't generally blog. The terms people use to describe people they don't know simply amaze me. While I disagree with Laura, I would not be so unkind as to suggest she is ###. By the way, the term "###" is doubly unkind since mental ###ation refers to people in our society who have some limitations in mental capacity--I refer interested people to the http://www.aamr.org/ website of the THE AMERICAN ASSOCIATION ON INTELLECTUAL AND DEVELOPMENTAL DISABILITIES (AAIDD).

An update is in order. I got a very sincere apology from T J Maxx, a 30.00 gift card, and the assurance my checks would not be refused again.

As consumers, we should have the power to protest unfair treatment. Note that my original letter did not attack the stores personally, but demanded to know why my check should be singled out for refusal by the new system (and also that I used checks because my credit card info was stolen previously by thieves who infiltrated their credit card info).

Like many Americans, I don't carry much cash. I still believe that checks are good currency if you don't have a record of bouncing, and have a 500.00 check coverage by my bank even if I did. I don't use credit cards, which I wouldn't use at TJ Maxx anyhow.

One of the hazards of the big box stores is that we can be reduced to a number in a system when we are just people who pay their bills. Part of my emotional distress, which I believe is valid, is that I went to school at Penn State, scene of the most distressing incident, for about 17 years and during that time became part of the community, with several long term retail positions in local stores. I also saw how local stores lost business, and I mean a lot of business, when the chains came to town. As a retail employee, I witnessed the cash/check/credit card dilemnia first hand. I worked my way through school. I have many personal and professional ties in the community. Therefore, declining my checks felt personal. As I noted, the shy man who I chat with at the counter is part of my community and it was very hurtful to imagine his reaction. Even if others don't, I still value those connections. In a rapidly growing place like Penn State, those connections mean a lot to a small town woman.

Professor positions are very hard to find, literature does not pay as well as some people seem to think, and like everyone else these days, my gas and heating bills limit my spending.

As for why I did not take cash the second time, I thought the first time was an aberration. Since I knew I had much more in the account than I was purchasing, I did not think twice about writing a check. Why should I kow-tow to some conglomerate? Frankly, they should be happy to kow-tow to me (not for the pittance I spend in their stores, but because I represent their average customer (I learned this as a retail grunt).

Laura... you sound judgemental and childish... If only we could all be as smart as you and make decisions of your caliber. Wow. Because I don't want to be judgemental, I'm going to assume that I am the one taking you're comments out of context, and hope that you are actually a reasonable person. In peace and solidarity- have a good day!

Lol - Owned

Upon visiting the store, have noticed the female employees inappropriate attire. One employee had a very short dress on and when she bent over you could see her bottom (butt cheeks) not her under garments. Also noticed some employees wearing see thru tops so their colored bras show.

I bought a comforter just before closing last night. Upon rising this morning I placed the comforter on my bed. I immediately noticed a strong chemical odor from the comforter. I placed the comforter back in its package and returned it to the store. Upon arriving at the store the return clerk whispered to the other clerk and said what did you do to it? I said I did nothing to it as I only had it out of the bag to place it on my bed. She said she can't take anything back that was used. I said it wasn't used. Taking it out of the bag to place it on the bed isn't using it. Remember it was less than 12 hours since purchasing it! She smelt the comforter. She called her manager. She stated: " just this once they would take it back " What the Heck? I do not make many returns to stores. The store policy states a 30 day return policy with receipt. I asked to speak with the store manager Laura Lacey. I waited a few minutes for her to come speak with me. She did not come out. I told the clerks I would contact corporate headquaters with my complaint of poor service which I did. Corporate said they would contact the manager. I hope they get her and the store some training on good customer relations. I don't think in this uncertain economy any store can treat a customer loke this and stay in business. There are many other high end discount stores offering merchandise to put up with this kind of poor service. I will be shopping elsewhere. BUYER BEWARE should you ever want to return something to the TJ MAXX store in this western Wisconsin city. Sincerely, Dissatisfied Customer with six figure income

Are you sure it is not you who is two years old? Telling you no is not the same as being rude. Your daughter is going to grow up to be a spoiled brat because no one can tell her no and you don't think you have to follow the same rules as everyone else.

I advise everyone not to buy bedding from TJmaxx. There is nothing worse than taking a comforter set home,
pulling it out of the bag, and smelling [censor] all over it where someone has used it and returned it. Then upon returning it to the store because you do not want to smell someone else's butt on your cover, TJ Maxx's ignorant cashiers automatically assumes it was YOU who used it, and refuses to take it back.

i was shopping in the one in wilkes barre just today and the 2 cashiers names were steph and ann marie they were completely rude they talked to eachother about some associate the whole time i feel bad for the associate they were completely rude to me didn't greet me like they are suppose to, or anything and when i walked away i heard them saying stuff about me cause i made a comment about how they were acting i believe they should keep their comments about other associates to themselves instead letting all customers know their view of a person.honestly i dont think i will shop there anymore with how i was treated

Although I do agree that most people are good people I do have to say that over the last thirteen years at the three TJ Maxx stores I have worked for there have been so many "bad" returns and dishonest customers that it makes the stores look long and hard at customers
trying to return a comforter that is out of the packaging and "smells funny" It is such a shame that dishonest people are the reason that good and honest people like you have been given a hard time. I am sorry this happened to you and angry at all of those people out there that do try to scam us and make life harder for our loyal customers in the long run.

i agree to steve...haahhahah! that's so funny! whoahhh! you're all correct. TJ MAXX is not a "day care center" nor a "clothes rental or home rental" company. some customers are so disgusting even an underwear they're trying to return it and used bed sheets and comforter and worn clothes! what the f***!? you think TJ MAXX is?

I work at TJ Maxx in Greenfield (or I used to, just transferred downtown.) I have witnessed that situation plenty of times while on register. The manager was probably doing straight up poor service. We have to take back everything, and if theres a stain sometimes..RARELY we wont accept it regardless of whatever is on it...its just we typically get a lot of scammers and bogus people that just want money back for something like a house bill or something and unwillingly gave it up and it was just disgusting.. .. i mean for gods sake we even return underwear! (although we usually zero it out, no one can trust a stranger with returned underwear!)

i work for this company & we are told not to return items. if at all possible yet give customer satisfaction. some sense that makes.. the "we will do it this time" is the standard answer but will always give it to you/ I agree u have a complaint. make a fuss complain to corporate

To the lady with the missing child. As you should know, yes, it may only take sixty seconds for a child to disappear, my question to you is why did you let your child out of your sight for sixty seconds. In additon, you cannot lock doors and refuse to let anyone to leave a public building, it is against the law and holding people against their will. However, Most TJ Maxx only have one exit and entrance at the front of the store, i f you were so certain your child had been kidnapped why did you not call the police and stand at the front door guarding it. TJ Maxx does use Code Adam, it directs them not to make PA announcements, but instead to send an associate to watch the front door and watch for the child WITH THE PARENT while the other associates check the store. Only the legal guardian can claim the child from someone trying to abduct the child since the TJ Maxx associate has no way of knowing you are the legal guardian, it could be a custody battle and a parent trying to kidnap the child from another.

Was the child found? YOu failed to mention if the child was actually kidnapped so I will have to assume you neglected your child and your child was not trained properly and wondered off into the store no doubt.

I visited your branch on 29th October 2023 around 5:38pm. While reaching at counter the lady there attended me so rudely, no greeting and no smile. She never ended saying thank you. So rude and racism.

On Monday August 21,2023 The manager at the T.J Maxx at 13580 sw 120th st Miami, let a person cut in front of me in line. The line was fifty people long and I was in the middle of the line about 45 minutes waiting. When I told the manager she told me it was not a big deal and did nothing about it.

Around mid afternoon July 15th 2023, I visited a TJ Maxx in Davenport Iowa with my daughter to do some shopping after lunch at Chili's. We are Black women and my age is 54, this was only my second time in the store. I was racially profiled during my trip. The manager followed me around the store everywhere I went. Please reach out to me.

I am sick of the commercials in Spanish! If someone doesn’t speak ENGLISH they are not listening to English speaking channels! It’s insulting and OFFENSIVE! It’s a stupid idea! What we see is you catering to illegals instead of Americans. Makes me NOT want to shop at your stores and to tell everyone else not to! Wake up!

Somehow my account has the wrong SSN attached to it. I called customer service and they gave me a number to fax my info to. I faxed my drivers license and social security card On March 9,2023 to the correct number and the fax report said it was a success yet you don't have it on March 15,2023 and can't update my account with the correct SSN

I bought this luggage in November 2022 for our trip in January 2023. I used this luggage once and the shell is broken (picture and receipt attached ). I didn’t bother returning it since it’s after 30 days since the purchased. And, I read the complained/review that TJ Max didn’t honor the manufacturer’s 5 years warranty.

TV ad for your co. has featured a handbag, cognac, leather triangle shape

gold bracelet handle. It is not in your w. Caldwell, NJ store. I need that

bag in my life.

Please how do I get it?

Managers yell and harass there employees and are sometimes abusive to their employees

I was let go for Tardyness but i work another job and travel by bus so i have asked several times to change my schedule to 6:15 and it was not done in a timely manner and caused me to be late. It works for awhile but it never stays this should be a permante scheduled for me when working monday - friday.

Been with the company over 4 years.

I am BEGGING you to please, please, please implement a limit on how many Rae Dunn items one person can buy. I am so SICK of seeing pictures online of a single person with a FULL cart of Rae Dunn when I'm just trying to find a few pieces at a time to add to my collection. These "shelf clearers" are only buying to resell online. STOP THEM!