T.J. Maxx
Reviews and Complaints

you were probably rude to her.

funny that customer service is # 1 but then we get called in to see why we aren't doing our job..Wait! I thought cust. serv. was our= job?

how rude... I work there & agree that many of the associates are rude... Next time realize that we are also badly treated at some stores... many are told door to floor over and over again. our every move, comment, break time, whAt we look like ooooooooooooohhhhhhhhhhhhh, don't get me started. we are ridden hard.I'm happy to help customers but in the end the managers screw u over. customers and employees.. I am angry 4 you!

Asking for a place to sit while you are ill is not asking for special treatment. They have shopping carts that are wheel chairs now with baskets attached plus as management it is the responsibility of manangement to make every customer service experience enjoyable. Saveyshopper... I am sure you would have a different opinion if it had been your mother, sister or daughter in this situation. You would have wanted someone to help or perhaps made the effort to help your family member yourself.

Oh please... people should stop expecting special treatment! It is not the world's responsibility cater to your every need. Everyone demands "fair treatment" until it involves them... then they want special treatment! Get over it!

Im sorry for your illness but why not prepare and have someone go with you that could have helped, perhaps take a wheel chair with you. I know cancer is the hardest thing on the body and even harder on the spirit and people forget that. You are far from an idiot so ignore savey shopper but people have very little manners these days and dont go out of there way to help people anymore for the most part. Its a sad thing.

So you are upset because you didn't get special treatment. Idiot! What about the people who followed the rules and waited in line, you are not more special then them. Grow up!

Normally the employees can check you out but it usually depends on the managers answer. But I would've checked you out...I sometimes do it at the jewelery counter when the person has like 1 or 2 items. I know I'm not suppose to but sometimes I feel horrible that customers have to go through that kind of treatment.

What they said.

oh poor u! i suppose she should have opened it up and let u all in to stay as long as you wanted. you want to "shop around" 10 mins before closing? it's not like we're tired and want to go home to our families or anything. we're not real people.

next time come in at reasonable time not 10 minutes before the store closes... I know you people that come in 5 min before closing stay 30 min past closing and buy $5 worth at the end...

I work at a combo store, Marshalls and home goods. I actually enjoy it most weeks. There are stressful times but i have great managers. I would argue i should be paid more, but it's still considered a low level job, so i can't complain too much. I do work my [censored] off and do my best, rarely getting yelled at for anything. Actually my manager is pretty good at working things out without yelling. I am grateful for my job.
I also get sick easily and it's a 1 day thing usually, so the hours worked going towards hours sick works just fine for me. I usually have a good month between sick days and it's usually do to low iron anemia acting up on my period. My managers know this are are respectful of that. It also doesn't hurt that they always ask me if i can pick up another shift if i am out. They were also great about scheduling when I was in highschool. They always tried to keep me happy with whatever i was doing.

Wow, maybe you are a fat [censor]... she was trying to help you out. Lose weight the Frank Patterson way, its a book on amazon try it out.

AND THAT IS WHY THEY DO NOT WANT UNION. AFTER WATCHING A 20 MINUTE VIDEO ON HOW TO DETER UNION AND HOWBAD THEY WERE I KNEW SOMETHING WAS SHADY. UNIONS ARE THERE TO REPRESENT AND PROTECT THE EMPLOYEE. AFTER SUFFERING A WORK RELATED INJURY AND BEING TOLD IT WASN'T I WAS AGAIN KNEW THAT THIS COMPANY HAS NO I INTEGRITY SOMETHING THEY BOASTED ABOUT DURING MY INTERVIEW. I BELIEVED THEM AND LOOKED FORWARD. THEY HIRED MANY EMPLOYESS TO OPEN A STORE DOING UNSPEAKABLE CONSTRUCTION ONLY TO CUT MANY EMPLOYESS TO AS LITTLE AS 4 HOURS A WEEK. THATS SO VIRTUOUS! WORKING CONDITIONS ARE HARD. SOMETIMES NO AC AND BEING FORCED TO WORK FAST BEFORE STORE OPENS. ONE DAY I WAS FORCED TO BUILD FURNITURE INSIDE A DARK SEMI TRAILER DURING JUNE IN FL. THE LIST GOES ON. PLEASE GET US UNION REPRESENTATION.

AND THAT IS WHY THEY DO NOT WANT UNION. AFTER WATCHING A 20 MINUTE VIDEO ON HOW TO DETER UNION AND HOWBAD THEY WERE I KNEW SOMETHING WAS SHADY. UNIONS ARE THERE TO REPRESENT AND PROTECT THE EMPLOYEE. AFTER SIFFERI G A WORK RELATED INJURY AND BEING TOLD IT WASN'T I WAS AGAIN KNEW THAT THIS COMPANY HAS NO I INTEGRITY SOMETHING THEY BOASTED ABOUT DURING MY INTERVIEW. I BELIEVECED THEM AND LOOK FORWARD. WORKING CONDITIONS ARE HARD. SOMETIMES NO AC AND BEING FORCED TO WORK FAST BEFORE STORE OPENS. ONE DAY I WAS FORCED TO BUILD FURNITURE INSIDE A DARK SEMI TRAILER DURING JUNE IN FL. THE LIST GOES ON. PLEASE GET US UNION REPRESENTATION.

Worst place to work in Michigan! The Frandor location is awful! Bipolar manager . expects the workers to do everything calls employees names lies and what does she do ? Sits in the office trash talking the customers and employees, she even keeps the store money designated to the employees, she laughs about it and plays favorites with her snitches, she is completely rude and lazy. Her favorite subject is the learning disabled employees, she blames everything on the asst mgr yet he is the only one that tries to make it a good environment, Do Not work at the Frandor location . go to McDonalds bk taco bell scrub jail toilets anything! You will hate your life if you work there drugs are rampid with employees and mgrs so if you are a pill head it might work. But if you just want a honest job this is not it !

EMPLOYEE VERY RUDE !
I spoke to the manager Debbie about this.
12/20/2015 Morganton NC, I finished my shopping getting ready to check out. There was a lady with a cart looking at merchandise so proceeded to go around to get up to the register. About that time a rude voice said she is next giving me a mean look, this is a employee. After that the customers were looking I was so embarrassed. And she continue being rude. I am a 59 year old man well respected in my community been in business for 38 years. Employee like that make or break you! To beat it all she looked to be my age

Sincerely
Morganton NC

I am an excellent employee, who has been told consistently by the coordinators that I work hard. Yet I get no recognition from management, they nit-pick about the tiniest things, and they gossip about the associates! I dread going to work every day because of the stress-level. Minimum-wage, no sick days, no vacation time, no benefits. "Free" lunch a few times a month. Even the discount is measly. I was paid a lot more to do a lot less at my old job. Oh, did I mention I'm getting fired for nothing?

I am a good employee and got a perfect score on my annual review in 2013
yet when i call in because i am sick i get told that well you miss work alot,
which i dont. I dont want to get a customer sick or cough on one that is unsanitary
Also we are expected to pick up womens feminine products used ones
I may add without gloves. We do not get paid enough for that. It is constantly
Cold during the winter in the fitting rooms and it took over a year
To get a ceiling tile fixed after talking to management mulitple times.
I do not appreciate being treated the way i am. I have been working there
For three years now and always do my job even after being harassed by
On of my managers to constantly do something somewhere besides where i am
Scheduled for and ignoring my doctors orders. No wonder no one stays at our store for long.

I worked at tjmaxx from may 2011- may 2012! I agree! A customer will ask my manager something, he will smile at her, help her and then turn around and be like " next time go look for it yourself" or a customer will be checking out, having a convo with the cashier, when the customer is leaving, the cashier would turn around and tell me, "Ughh, she talks too much, with her busted a** shoes" hmm poor customer service! I received 2 compliments online from customers who were pleased with my customer service, all the company did was, give me a water bottle! Wth! Those employers were so jealous of me bc I was always looking onpoint at work! And I don't sit n talk about customers with them! These same employees, would take a $100 MK dress and mark it down to $10 and then put it on hold for themselves and buy it afterwards! The ones working in layaway would steal stuff! Oneday, a customer begged me to put her stuff on layaway alongside with mines! Little did I know she had changed the prices of those bags! I put it, the day I had to take it out, they didn't find it! But the manager had taken it down n put in his office and called the company and told them I was a dishonest associate! Two agents from the company came n spoke to me, they said they found a jewelry price tag in my locker! They said I stole it bc I worked in the jewelry dept! I told them " NO" I bought those earrings when I was on break bc I had loss my studs! Unfortunately I put the price in my locker! They said they have it on camera, I begged them to show me for proof. They never did! The said, The purses( ) had wrong tags! I was scared to tell them that it was a customers bc they would say I have a customer my discount! They forced me to sign a paper, and said " all would be fine" I was signing my termination document, they asked me to do was leave! I did, and till this day I'm still looking for another job, and I'm still putting their company as reference! After all the things I did for them! Even though they still owe me for Some hours I was called to come work, but they never put it in my paycheck! That company is the worst company! Period!

I work at T.J. Maxx and absolutely, have ranged between throughly not liking the experience and absolutely hating it. I cannot recommend working there at all. They never stuck by the terms of what the job was supposed to entail as was stated in the interviewm, but instead evolved the job into something grossly different. I feel like it was misrepresentation. Moreover, the behavior I have seen in my experiences there has been both degrading and obnoxious for no apparent reason. Frankly I feel that certain managers on duty call themselves flexing their muscles but seem to do so just to get a kick out of it and just because they feel they can. Instead of senior management nipping behavior in the bud that deteriorates morale the allow it to continue and practically pat the offenders on the back. This is not the way to inspire your employees and build loyalty.

Be more careful and it won't happen again.

First off, I'm really sorry to hear that you lost your ring. While it is unfortuantely, the associate(s) behind the counter are usually really busy and are only focused on making sure the jewelry that belongs to TJ Maxx is not stolen, and not any jewelry belonging to the customer that may have been taken off and left behind. Now while it may be entirely possible that the associate may have placed YOUR ring back inside the case thinking it belonged to the store, it could also have been possible that it was stolen by a nearby customer when they saw a ring left on the counter.

I'm not entirely sure why the associate did not simply contact a manager at that point, but my advice to you for future instances such as this is to ask for the manager. Because I can assure you that the store does in fact have cameras pointed to the jewelry counter (containing VERY high ticket items). And while the manager may or may not be able to access the CCTV feeds, they can at least take your contact info and have LP review the tapes the next time their available.

Distractions happen - and, employees DO steal. I feel for her and I hate thieves with a passion, which happen to love the TJX stores best because we're easy pickins. I work at Marshall's - TJ Maxx's sister store and they don't care about thieves that steal their merchandise. I think that TJX Company isn't too concerned either since they can write it all off at face value (not cost) and really make out since they didn't have to mark it down before it was stolen. They need big write-offs and the thievery that takes place is just that - a HUMONGOUS WRITE-OFF. I have seen the total gross shrinkage for 2010 for one store in particular (my store I work in) and you could have hired 3 loss prevention people and pay them $30, 000.00 a year and still have money left over. But, there is no loss prevention (not in any store) - THAT'S WHY I KNOW THAT TJX IS WRITING OFF LOSSES AT THE SELLING PRICE AND NOT COST because a store would really only need one loss prevention person.

the lady didn't lose your ring. you lost it. how can you blame anyone but yourself? you should have put it in your pocket or maybe your purse.

Sometimes employees don't really pay attention to what the customers take off, but it might have been put in the case by accident or someone saw it and took it. Usually when jewelery is found, it goes into the lost and found at the jewelery counter.

I find they make up things as the go, and it differs from location to location and type of clientel, if u understand what I am saying

You have 30 days to return
Stores encourage customers to keep their receipts for proof of purchase during returns
Due to the fact that their systems are very basic they need to have the tag or receipt to verify the item
If you do not have your receipt and they cannot verify the item they cannot return the item
Having your return denied does not mean a crappy store... It means that store is sticking to company policy
some stores will make exceptions others won't they are not obligated to make exceptions
Tjmaxx Marshalls Homegoods Sierra trading Post etc. return policy is the same
If they were rude that's different you have a reason to be upset but if you were ify with the item to begin with you should have saved your receipt and asked for them to verbally tell you the return policy so ... Yo bad !
Just because in retail the customer is always right you do know you aren't always right, right ?

The actual policy if you read it states 30 days w/ receipt. They'll take items back for store credit up to 90 days but only if it's in the system. And they count that based off of when the item arrived in the store. NOT when you bought it (that would be a virtual nightmare for any POS system to track).

30 days ###. and don't use their real names.

Well I work at TJ Maxx and I think they were wrong and I actually agree with the complaint. If you do not have the reciept we look it up in the system and if it say "Item not found" we write inf on the store copy of the reciept after we do the return. You must have went to a crappy TJ Maxx because the employer's policy is to keep the customers happy and they did not meet their standards.

Umm the return policy is stated on the receipt & it is only 30 days with original receipt. If you don't have a receipt, they have to look it up in the system. And yes, if it's not there.. it's not there.

I agree mhmm! If it's not there it's not there. Can't be returned period.

Have you read the return policy? Most stores have them posted at either the doors or at their customer service desk. I have never heard of a store with a certain number of days for a return with NO receipt, in fact very few store will return without a receipt. If the store is willing to return it is very rare a customer would receive anything more than a few dollars.

30 days actually.

And your one of those ### customers. You ###.

Is there a receptive way to tell the management team that they all need to take a sensitivity course, it seems like they are all to busy with there own job to take time to check on employees, there is so much drama going on with management, divorce, " I have so much on my plate today", not understanding employees needs if they have disabilities, and management talking with employees about other employees.

HAHAHA! That's right! But usually TJMaxx would hire anyone who can breathe.

you would be out for some revenge with 13 cent raises

I agree, they need to either train their low paid employees on "customer service", I feel like these people that are hired are out for some revenge.

There ain't any cashiers cuz tjmaxx is understaffing to save money. Corporate gives pay roll and they allocate hours accordingly. They have people but they feel its not in their best interest to use them (cuz they have to pay them...)

I understand, this is definitely not my favorite TJ Maxx I've ever been too. I've had problems with employees and wait times as well.

A cashier doesnt have any power, but in some stores the only people allowed to take returns are front line supervisors who do have the power to decline a return. They are trained to follow a set of rules for returns, and they are only doing their jobs. When a rude or obnoxious customer comes along and puts up a fight about a certain policy, a manager sometimes bends the rules so the customer doesnt report them. It puts the associate in a bad position and makes them look like an idiot even though they were only doing what they were trained to do. And yes, you do get the occasional cranky associate when you have to deal with people all day that have bad attitude and that are just waiting to pick a fight with you.

I love it when nasty salespeople who think they have the "power" to decline a return because of their unprofessional
bias, call the manager over, and the manager tells them to give us our damn money back. Who do these cashiers
think they are? If it wasn't for our bucks, you wouldn't be making your six dollars an hour. Management knows this, its about time the clerks learn this lesson also. You're a cashier, ok. Your not REALLY in control, like you want to be. And stop telling your friends and family to come in for the "hook up" when the manager leaves. Often times
it is not the customers stealing, but "set ups" by employees. Otherwise, the Clerks would at least look up and pretend
they are surprised when the alarm goes off when one of their friends walks out of the store with merchandise.

your clearly the idiot. this isnt a spelling bee its a place for complaints about tjmaxx. go to a ### website if thats what your in the mood for. why be rude for absolutely no reason>? ugh

Tjmaxx is not a good place to work.

CUSTOMERS, you idiot, not COSTUMERS.

Purchased dog leash about 1 week ago. It is a bungee sports leash. I wanted to return it because using it once with my small dog it started unravelling. The manager said that it could not be sent back. The salesgirl said to contact the company. I just used it once. Won't buy anything there again. Another friend of mine had a similar problem.

I would have scanned it for you, but left the machine in the wrong menu, the red light would blink... Then I would say "Sorry Maam, it's not marked down" You would be satisfied and I would be satisfied.

So, you wanted it cheaper than what was listed on the price tag. You tried to come up with some excuse about the price tag having multiple prices on it, yada yada, yada.
Then you complain because they would not give it to you cheaper than the listed price.
That is why you shop at TJ Maxx.

THEY SHOULD HAVE RUN A MARKDOWN LOOKUP USING THE SOFTWARE ON A MARKDOWN MACHINE. IF THERE IS NO MARKDOWN ON THE ITEM, THE MACHINE WILL NOT PRINT A NEW PRICE STICKER. THIS ONLY TAKES A FEW SECONDS TO DO, AND SAVES THE TROUBLE OF ARGUING WITH CUSTOMERS ABOUT THE PRICE. EVEN IF THEY WERE SURE ABOUT THE PRICE, IT WOULD HAVE SAVED TROUBLE TO JUST PUT IT INTO THE MACHINE TO PROVE TO THE CUSTOMER THERE ARE NO MARKDOWNS ON THE ITEM.

You're the exact trash we don't want or need in this country. Go back to where you came from, rat.

I hope they deport you. I hate Unprofessional thieves.

It is obvious that you are criminal to begin with. First, you are getting married just to legalize yourself in this country. Second, you steal. It is people like you that give immigrants a bad reputation. You mothafkrs ruin it for everyone else. You do not belong in the USA, you piece of sht. I'm an immigrant myself, but I did it the right way and wait it my time. If I knew who you were, I would personally report you sorry, stealing, fraudalent ### to the INS, of the Dept. of Homeland Security. Go steal in your own country.

First this is not a complaint about the company. If you were caught committing a crime, you will have to suffer the consequences. These are questions to ask a lawyer.

My advice... Don't STEAL! You got caught breaking the law, you knew when you were applying for citizenship you had to obey the laws. At what point did it not cross your mind when you were free-wheeling through TJ Maxx stealing that it was wrong?! Everytime a shoplifter is caught they want to start complaining about the consequences. Perhaps if people in-general obeyed laws and did not try to get something for nothing their lives would be a little easier.

While not your fault, next time make sure that if you or your mother buys a gift at TJ Maxx, ask for a gift receipt. You'll find that suddenly, a lot of problems with the return that arose from your lack of receipt will magically go away!

Just don't steal stuff and save your receipts. A lot of places won't even return a $5 item without a receipt. Welcome to the real world!

Actually, the policy says other restictions may apply, but I guess you skipped right over that part since it would not support your argument that everyone else is wrong and you are right. It is a retailers right to refuse any return for any reason. However, I will say the store should have exchanged the shirt for the identical shirt in a different size, if that is what you were wanting to do. However, you did say they refused to return it, not exchange it. Retailers have to protect their assets, you may not think $150 is much money to a large retailer such as TJ Maxx, Wal-Mart, Target, etc, but when you have 300 to 1000 customers coming into your store each day and 10% - 25% want to return something it adds up very quickly for a company. Just curious, why didn't you just get the receipt from your mother? She could have mailed the receipt and it would have arrived within a few days. As far as the manager following you around, if he/she thought you were stealing loss prevention would have been following you and you would have been none the wiser, not the store manager. Perhaps the store manager was making sure he/she was available if you needed any help in order to off-set the previous bad experience you had with them.

Seriously! No respect! None! I’ve worked in retail for 15 years. Do you want to know why you were treated like that…. Because you acted like that! Even if they have to look up a price on an item it’s still THE SAME PRICE GENIUS! All your doing is wasting your time and theirs, you really expected that to change? Really? That’s why you were treated like a joke. That time could be spent on serving real customers with real issues. Calling another store for particular items, ensuring all departments are recovered. Filling four ways and end caps. Cashing out legit customers. Pushing merchandise. Marking down merchandise. Sizing sorting ticketing categorizing! This is what they could be doing instead of reticketing merchandise that was just ticked. You wouldn’t understand until you do this as a living. Actually care about your departments , store, and or employees. What if there’s a code Adam and Manager on duty is running around looking for your ripped tickets instead, Don’t care do you? No common sense. Grow up dude!

I've been a shopper at the Chelmsford, MA. TJMaxx for YEARS. There isn't now, and never WAS an employee in that store who would treat a customer the way this person CLAIMS they were treated. First of all, he notes that he dealt with clerks of Asian descent...like that should be considered a problem...and all the while, he's unable to write a paragraph in proper English himself. He admits to ripping tags off so he can get a "better price", and then complains because he wasn't treated like royalty. Sounds to me like he's little more than a piece of gutter trash, and obviously, his parents did a rather poor job of raising him.

I think you are stupid for ripping the tickets off the merchandise hey will just put the same price on it anyway... idiot, and u are trying to make problems for the people who work there so yeah they will hate u so... honestly u should not be allowed in any tj maxx... you are sadd..

Steve, you are so full of ###, that it is not funny. You are ripping off price tags in hopes to get a cheaper price; in other words, you are trying to rip off the company.? I happen to be an Asian from California, but I would have felt the same way. No one should help you when you are trying that ###. I wish that someone would have kicked your ###; too bad there is so much political ###. Next time, pay the price that is printed on the tag, instead of ### about rude employees. You got what you deserved. I am sure those employees do not give a ### whether you return or not.

tj maxx are ###

pieces of ###

TJ MACCs sucks ###. all ### loss prevention ### in atlanta is crap. boycott this crap!~!

It is amazing to me how so many people think they are entitled to a job. Guess what? The real world isn't so easy. I am appalled at the one sided view of most of the employees posting here. Maybe the reason you don't get promoted is because you aren't professional, or have poor communication skills. Time on a job, or senority, doesn't preclude a promotion. Part of being a manager is being able to see both sides of a situation. If an employee is being investigated for theft, they aren't going to announce it to everyone. So don't be so sure that your complaint about a thieving employee is going unheeded. They have to build a case, just like anywhere else. Also, while you might have children, that doesn't entitle you to work all the hours you want at the times you want them. Dollar General has a business to run, and that means having associates there when the customers are there. Work is work, not supposed to be some fun, magical place where you get everything you want without any negatives or having to do some labor. Crying about every little thing is going to get you no where. Oh, and talking about ANY kind of sexual activity, straight, bi, or gay would get you fired at every place I have ever worked. It is called sexual harrassment. Even if you don't intend it to be. So keep that crap to yourself if you want to stay employed!

So Steve, in your complaint, you seem to openly admit that your both a racist and a thief. How does that bold well for your credibility?

Actually depending on the company it can be easy to get to the employee break room. We have had many customers at the Wal-mart I work at stumble in to the break room because they think the store has two levels or because they think that is the washrrom is(despite the customer washrooms being right before the break room) We just poiltely tell them where the washroom is. Just a few days ago I stopped a man from going in the lady's washroom because he did not read the sign. I doubt that all the facts in this letter are true however. Also calling people who are over the age of maturity "boys" and "girls" is degrading.

i have a tj maxx credit card i pay my bills on time but they are slow posting the payments so they cut off my use of the card

i am already sick of the fashionista, maxonista commercials. Who thought them up?

yeahh get a real ###ing problem lady. if you know more than we do, why don't u get a job there? you couldn't handle it.

Pretty sure the customer sucks in this scenario. Get over it, you idiot. Pay the extra $10 if you need the damn thing so much. And what relevance does your "I've shopped there ever since I was a little girl" nostalgia bunk contribute to the story? Consumers are such jack-[censor] these days. Go get some real problems.

waaaa waaaaaaaaaa (Debbie Downer trumpet sound)

1. Markdown look up is blocked in our store (High Shrink Target)
2. Items are priced based on how long they been in the store, they can't be marked down at someone's house.
3. I just scan the item in any menu and say "No, sorry it's not marked down (or the color, or the month, the style, it returned, system is down etc.)" in the most polite and apologetic way.
4. When people hear the truth they get upset, when you kiss their ###... they love you still. Or Bad Cop/Good Cop games with manager.

Service desk associates that won't take the time to call a manager or do a look up are liars that don't have the right attitude for customer service

the service desk person mark? obviously doesn't know how to do a markdown look up @ the service desk which will always give the 1st mark down whether subs or initials are open or closed

i also work for tjmaxx and I can check whether the item has been marker down in less than the couple minutes it takes me to log onto the markdown look up. A mgr is paged to the office to do a price look up. even if I am the only acting mgr in the bldg, i can have the price in 2 minutes.. Complain to corp...

If it does not have a sticker, and there's nothing else like it in the store, it's priced as marked until the next cycle. The next markdown would have been just 5 dollars, 2 dollars less than 7, which is already a very low price for a sweater. Not to mention that month codes do not always match up with the month of the year, and not all items are marked down at the same time despite the month code.

It's unreasonable to expect that all items have the markdown they would have if they went through every cycle, many items that have a markdown on them are returned, and they are generally put back with whatever price they were sold at. Checking a subsequent markdown takes a lot longer for the manager to go into the computers to check. For associates to do this with every clearance item returned would be a waste of time. Many old items are not even in the system and cannot be checked for another markdown, and if someone will buy it at the marked price, there is no reason to mark it down when there is nothing wrong with it.

Hey,

I work at TJ Maxx, and usually am up at the Service Desk.

Honestly, we have specific dates for markdowns and subsequents (subs as we call them), and upon these days, we're allowed to check for markdowns or subs. If not, most of us, cannot check for a markdowns or subs without a manager being present.

It can be very stressful for us up there, having to worry about customer complaints, constantly asking for markdowns, discounts, speaking with a manager, making sure breaks are on time, if we have any one else to ring on a register...

A THOUSAND RETURNS A DAY, it gets quite hectic for us up there.

All I ask is, I know I read that most, or nearly all complaints are about TJ Maxx and their associates. But until you put yourselves in our shoes, I just wish you would have the common courtesy to respect us.

If you are nice to us, we will treat you the same! =) Especially myself, I try to make a nice convo, but some people are grouchy and inconsiderate, you know?

But honestly, the next sub would have been close to two or three dollars off. And people return just TWO dollars, it gets annoying. Or if they sit there and complain why they have to get store credit back, it's very.. very tedious.

Sorry if I come off angry, this is just a lot of locked up anger and disgust for people. Lol, anyway, thanks for reading!