TJ Maxx — fraud and cheating
Many companies/retailers no longer force customers to provide their phone numbers (if their phone number is unlisted) when paying products via personal check. As long as all other ID is provided by the customer, the cashier of a retail store will simply write "unlisted" on the check and move forward and process the customer's transaction. This, however, is not the policy at TJ Maxx in Escondido, CA. In making a small purchase for my daughter, the cashier and the manager insisted on a phone number. I could easily have made up any number and they would have ignorantly accepted it, but I wanted to let them know that my number was unlisted and they could certainly find me via the DMV or my home address. Besides, what is the use of paying extra for an "unlisted" phone number if I need to give it up each time I write a check? Since they were not willing to work with me to complete my purchase, I asked for my check back and walked out. On the way out the store, the female cashier rudely yelled back at me and my 6 year old daughter, "have a nice day", in the most sarcastic way, in front of more than a dozen people in line. I didn't acknowledge her since she clearly displayed how unprofessional and immature she was. The Manager did not do anything to reprimand her actions, either. TJ Maxx in Escondido, CA, will never earn my patronage again and I now tell everyone my story. The store will need to change their policy regarding check transactions and must teach their employees acceptable customer service and professional conduct, before I can recommend them to my family or friends again.