CB Fast Food Chains Subway Complaints #222-241

Subway review: Not honoring coupons

Pamela Rabon Roberts of US

Apr 19, 2022 6:20 pm UTC

Verified customer

I recently received coupons in the mail and was happy about that, as my local Subway is very close to my house, and I LOVE the Subway Club. When I got there, I saw a sign that advised "No Coupons" for a list of different sandwiches, which included the Club. My husband and I ended up getting tuna sandwiches, as there were few options left (Cold cut, meatball...) once their list was excluded. Should francisees be honoring coupons with only the exclusions listed on the coupons themselves? (I would like to say that the tuna sandwiches were awesome, though, even though I originally wanted the Club.)

Desired outcome: I would like to see them honor the coupons as they are printed, without additional exclusions, or receive coupons for 2 Subway Clubs at the 2 for $12.99 price, or a free sub. Pamela Roberts 403 S Tennille Ave Donalsonville, GA 39845.

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