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Subway review: Made sandwiches wrong and was rude and yelling at me

K
Author of the review
8:48 pm UTC

The manager at store # 55212-0 in spokane valley wa on [protected] at 330 pm was so rude to me when I ordered with my app at the store. I was telling him it did not come out the way I ordered it. He started yelling at me that he was going to make it the way it said. I told him I want my money back then & dont make them. he said ok I will make them how you want but u have to have the french bread. I was ok then he put the wrong veggies on the wrng sandwich and I got a BMT and a blt when I told him one italian bmt the other was steak & cheese. He yelled at me again & repeated for me to sit down. when I got home I see I ended up with both sandwiches wrong & we couldnt eat them. I cant eat onions and my husband cant eat olives. I called several subways & asked if they can remake bc of what happened I did not want to return to the same store. I was told yes at one drove 20 minites then to be told no, she thought it was the other walmart in which her boss owned. I told her I drove 20 minites 1 way bc you said you would make it right. she stated it wasnt our fault & I made a mistake. Horrible service customer service. I want a refund for the order we couldnt eat or get replaced. reciept # #:A9CC36BA-2B

Desired outcome: refund $22.30

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