Stop & Shop review: Gift cards

I am the Parish Social Minister and oversee the Food Pantry at my deceased parents church. I am blessed to receive a quantity of Stop and Shop gift cards from an affluent church close to the one in which I work. This is my fourth year. I use the cards to replenish our shelves and freezers. This year, the cards are coming up zero. The gift cards have the gift activation receipt taped to them. I keep them either in my office or in my home until I hand them to a client.

I've contacted Stop and Shop's Customer Service, the Hotline, the designated phone number but no one can explain how these cards are coming up zero or are being use when they are in my possession. Stop and Shop has not been helpful.

I am in the process of producing an excel spreadsheet documenting each card.

I have found four Stop and Shop stores in the area where the gift cards were purchased. Two of these stores, West Hempstead, NY and Carle Place, NY were the store where most of the cards were purchased. I have notified the coordinator and we are considering purchasing gift cards from alternate resources for this Thanksgiving and Christmas.

I am losing funds to help my clients who need the food these cards can provide.