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WestBow Press
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WestBow Press
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21 complaints
1 resolved 20 unresolved
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D
11:35 am

WestBow Press - Unethical behavior, false dreams, ripoff

The reason I chose Westbow Publishing company is because they claim to be a Christian organization. I thought it was safe to use them! Unfortunately I was totally wrong. They sold me a bunch of lies that never came to pass. They took my Children's book without informing me and allowed others to purchase it and I did not get anything for it! Would not recommend them to anyone ever!

Desired outcome: 3,000

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F
12:07 pm

WestBow Press - censorship

I submitted my manuscript to Westbow Press after paying $1300 up front for printing. I think a computer read my book and spit out words they thought were offensive like "freak" (occurrence) and "crazy" (which I used in a good sense). Everything taken out of context. Countless words and place names (even church where I was married and support organizations that are helpful to my readers) were not allowed according to their Christian "rules." My book is a very personal pouring out of my learning to trust God while I cared for a totally disabled husband through our whole marriage. They wanted to destroy my book for no good reason. I ended my contract with them and got back $900 dollars. They shattered me and I cannot continue to try to publish my book although people who have read my manuscript say it should be published. I trust no one anymore in the publishing business and will spend no more of my money. I am sharing my book for free in a pdf file for those who are interested. People love my book. Too bad for Westbow. They missed out on a good thing. It's in God's hands now. I am finished.

Desired outcome: none; I got most of my money back. I want people to know about this.

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WestBow Press - Contract dispute of paid fess with no product produced

We went into contact and paid required fees in in February 2021 and we have yet to receive a product. There's been little to no correspondence by the Westbow publishing company...with exception of when monies are due. A few bow-off email's and that's about it. No-one is ever available to speak with when you call. Theres a front time team they use to screen calls and refuse to put calls through to any team members?that is if there's really team members. With all the complaints I'm seeing here makes one wonder if it's a legit above board company. In May I paid fees and signed a editing contract but not one editing correspondence has occurred other than the team leader Hannah Nate when I made complaint I had received no editorial material's. Covid was blamed...so I guess now Covid is killing book deals.

Desired outcome: Class action law suite

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1 comment
J
Mar 17, 2022 6:48 am

Been with Westbow for about 4 years and a lot of shady practices have came forth as they published two of my books. My last book I paid an extra $1800 last year for their promotional campaign to put it on the Bible Gateway. site, with the assurance I would get sales there. Looking at my Author account it yielded nothing and I never saw this promised ad on Bible Gateway. They have a lot to answer to God for as it is just another marketing ploy to get rich.

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WestBow Press - Thomas Nelson needs to investigate!!!

Book payments then additional call after paying over $1000 for a "Special that was not mentioned or eluded to on initial contact! On this call I tried to explain that I had paid everything necessary for publishing and distribution but he just kept pushing his narrative! Having been in sales myself I recognized this as "a bait and switch" tactic so I am going to my bank for possible action!

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M
4:59 pm
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I sent about 5 emails concerning my royalty check for the year and I am completely ignored. They only replied with we need your bank account and withholding tax. For a year I have had very little support and since this book is not selling, I think it is time to close to the account. I need the price I paid you and the income I made on this book. I can...

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C
5:47 pm

WestBow Press - The representative named Eric Schroeder

This is a Christian Publisher. But after looking my rep up online, I see that he believes in witchcraft and is an atheist. Why would they let him sell this item to us Christians. I feel betrayed. Please if you are a Christian don't give your money to these witches, literally. Look him up on "Wife Swap". Thomas Nelson should be ashamed of themselves.

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R

WestBow Press - publishing/marketing campaign

I'm an author from Cameroon and I published "Understanding The Water Baptism".

I start working with Westbow Press since 2013 and in July 2015 my book was released.

These people are thieves and fake. They took $3000 from me to publish my book and $2000 for the so called marketing campaign that was never done.

They keep lying to me that I will be bestseller and so I needed to make marketing campaign and send them money again and again. Yet the marketing was never done.

Then they start sending me check of $1, $3, $2 as my so called royalties that I could not use. As I told them that if there anything to send let them send them to me by Wire Transfer they denied.

As I publish my book they were to give me 10 free books. But I never receive those books up till today.

These people are thieves and scammers. Not serious at all. I prevent you guys to work with them.

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3:12 pm
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WestBow Press - Non refunding of money in my account

Last October I talked to Deeanna Mays about being part of the Los Angeles Times as well as the Tucson Book Fairs.
I agreed to the Los Angeles one with a payment plan for $4299.00. Since the pandemic happened the LA Fair has been cancelled which meant that money should have come back to me.
I talked two to three weeks ago to Rebecca who told me there was only $1475 in my account and sold me the E-Book Promo Venture package. I asked for an accounting of the monies remaining in my account with Westbow Press. As to today I have received NOTHING about the monies in my account much less the return of the additional monies to me.
I want an accounting of my billing and account with you as well as the return of all outstanding credits due to me.
I have purchased publishing books and marketing venues to better than $43, 000. To which I have received only $43 in revenues and royalties.
Please give me the accounting as well as return outstanding credits ASAP.

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Update by Nancy L. Hurley
Jun 24, 2020 3:13 pm

How do I get an accounting of my account with Westbow Press? I am aware of monies owed to me but can't get anywhere with them. It's like they want to keep their money as well as mine which I am entitled to.

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2:56 pm
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This review was chosen algorithmically as the most valued customer feedback.

I'd never want to work with WestBow Press again. They were not transparent about costs. I did a whole lot of extra work to not incur charges after I had already paid for everything they said I'd be charged for. The only thing they can take credit for is pressing the print button. I even designed the layout of the book, altered every image myself, and chose...

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J
2:35 pm
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I had my book Death Came Calling Life Won self published in the spring of 2017 with West Bow Press. I received a small check for royalty once and have heard nothing since then. I see my book is all over the internet and some large Book sellers are selling it. I need help finding out why I have not received royalties and is there anything I can do to get the rights to my own book back so I can get credit and income from it?

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J
8:42 pm
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This review was chosen algorithmically as the most valued customer feedback.

Hi, I tried to publish with Westbow March 2019 and I paid them in full but never heard from them until I called and they said my account was inactive due to lack of communication, however, they had my contact info and I always checked my email and voice messages. Then they told me that they weren't interested in the topic (Spiritual Warfare) and were going...

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12:53 pm
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This review was chosen algorithmically as the most valued customer feedback.

Brian Fox of Westbow Press contacted me about publishing my copyright book, INSTANT CHANGE. I told him the content of my book and he pointed out it would be great fit for Westbow press. I spoke with Mr. Fox for several months before coming to an agreement. On December 12, 2018, we came to an agreement to get the book published for $844.30. I make a down...

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J
9:27 am
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I am a published author (Standard Publishing) with a PhD, so I am no novice to book publishing. I went with Westbow because of their connection to Zondervan. But if you are considering a vanity press, do not walk but RUN from Westbow Press ! The level of ineptitude is simply staggering. From misleading sales people to inept "consultants" to book...

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E
4:46 pm
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I published a couple years back with Westbow. When I received my courtesy copies ( 25 soft covers and 5 hard covers ), my soft covers all had a black tear dropped shaped stain on each book. They refused to reprint it. I paid $25 shpg. To put out a sub standard qualty printed book is a rip off. Also, their royalty structure is terrible. My soft cover wa...

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ADVERTISIMENT
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12:12 am
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I engaged Westbow Press in publishing my book in 2016. I am an author based in Botswana, Africa. They are secretive and do not disclose the amount of books printed or sold. They claim that they have only sold 3 books worldwide within a period of 2 and half years. They are presently refusing to give me my royalties and claim that they cannot pay into foreign...

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I
5:32 am
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This review was chosen algorithmically as the most valued customer feedback.

Westbow want one thing. Your money. They prey on the hopes and dreams of aspiring Authors. They use Thomas Nelson as leverage, but offer a service that's quite the opposite. They have aggressive staff who tell you to ignore the negative reviews and take it with a "grain of salt". Quite frankly, any publisher that asks you to hand over generous amounts of...

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J
3:27 pm
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I published with Westbow a few years ago. One morning I got a call from Eric Saxon. I was told that he was their world rep. He said that my book was just excellent and would probably sell millions. I was stupidly taken in by this junk flattery. I eventually paid out an obscene amount of money for a publicity campaign. I'm a good public speaker and Eric...

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M
7:28 am
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I entered into a relationship with westbow press in june 2016. I explained to the sales person named gretchen that both my husband and I had cancer. I told her that our situation was beyond insane but my desire was to publish my book before christmas in the hopes of raising funds from the sales of the book. I explained to gretchen that I did not have a lot...

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11:52 pm
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I had lengthy conversations with WestBow before deciding to go ahead and use them to publish my autobiography. I told them that obviously some of the people I was writing about we're still alive but I had experienced considerable abuse in my life so there would be some upsetting but truthful details. I was assured this was OK as my book would be something...

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E
11:30 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The representatives called and harassed me about buying books, packages, and one name Matt said that I didn't do anything of selling my book, however, been doing a lot of things, I just could not sell in this area because of another huge author Nicholas Sparks lives in the area. I told them this would not work. Granted, I am not at his level, so it should...

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1866 928 1240
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