CB Retail Stores Stop & Shop 160 Village Center Dr, Freehold, NJ, 07728, US
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Stop & Shop
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Stop & Shop company logo

Stop & Shop

160 Village Center Dr, Freehold, NJ, 07728, US
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Stop & Shop
1 complaint
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Working hours
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 9:00 pm
8:52 pm EDT
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Stop & Shop - Undisclosed charges on my order! Refusal to refund

I placed my first order for pick up at stop and shop in NJ. I picked up my order and upon arriving home I noted one item was missing. Upon further investigation l, it seems the item was out of inventory. Ok.

I was charged for a reusable bag which I did not order. The charge was added to my credit card without my approval. I called customer service, rude, clueless and unhelpful. I then called the store, the rep there was even worse! Extremely rude and uncooperative!

This is not about the $2. It is about the rip off of how many customers? It is about tge kack I’d customer service and the arrogance if your employees!

Desired outcome: I want a refund

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