Stop & Shop’s earns a 1.1-star rating from 390 reviews, showing that the majority of grocery shoppers are dissatisfied with shopping experience.
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deli
I went there between twelve and one o clock for a sandwich when I was standng on line I noticed the deli is dirty the garbage bags were over flowing garbage was all over the place the slicers were dirty, when I walked over to the sandwich area with the person who was serving me they had the lettuce, tomatoes, cheese and cold cuts sitting out on the countertop the person in charge who they said was kathy was sreaming at the top of her lungs at one of the workers, I feel that you should do a surprise visit to that store to see what I saw. thank you
The complaint has been investigated and resolved to the customer’s satisfaction.
canon powershot sx110is
I ordered a Canon Powershot SX110is in April of 2009. A few days later I got an email to confirm the order. I called and confirmed. Then a few days later I received an email stating the item was back ordered. I could wait and receive the item at that low price once the item was in stock again. It is now Sept. 2009 and I have never heard word from them again. I tried calling once to ask about the back ordered item and the man was rude and said when it was in I would hear back. I think they are a scam. Don't waste your time with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered A Canon Blue camera for $137.00 week ago & no further info on shipping or on camera!
DON'T BUY FROM Stop and Shop Digital PERIOD! This is a scam and they are experts at the above comment. They post these nice prices
on digital cameras and then drag drag drag getting your order processed. If you order something like a Nikon D90 Kit for say $ 844. on Monday they
will drag the transaction out over the course of the week and send you some bogus email " Back order will be 8-12 weeks " but if you go back to their
website that same $ 844. camera kit just happened to jump up to $1100. overnight. I just happened to call them the next day and ask for the same camera
kit with the same Nikon D90 and it was in stock for $1100 but was Out of Stock at the original $ 844. price.
Stop and Shop Digital is a crooked dealership and they scam you from the minute you enter their website until the minute you cancel your order.
Do yourself a favor and DON'T BUY from Stop and Shop Digital because there's not an honest person at this website. Sincerely John Kelso
I hope you cancelled your order and your credit card transaction.
Most of the camera shops on-line from the New York are are terrible and THE MAJORITY are possibly a scam. And you'll probably receive a re-furbished camera when and if it ever arrives.
Only use on-line stores with high ratings and positive posted results from previous customers.
product could not supplied
I placed the order (order no.25135-W ) for Digital Camera Nikon Coolpix P80 on June 14th., 2009.
Recieved order confirmation and next day by email.
when I checked my status online, it was showing backorder.
Again sent them email and they replied that we get the shipment in 8-12 weeks.
Today I called there customer service again and they say that your order is not for usa version of Digital Camera and the one you have order will be cancelled and they cancel the order of their own and on thete web site is now showing customer cancellation.
Vijay Arora
email:- [protected]@hotmail.com
This company is advertising this product everyday on there front page just to attrect the customer.
I had waited for 12 weeks after placing the order. I have all the records with me.
The complaint has been investigated and resolved to the customer’s satisfaction.
i placed an order too w stop and shop digital and they change the price on line and canceled my order. at first they treat me nicely and ask for my 3 credit card numbers to finish the order and ship and when he said the price was totally different, and when i said that to him, and said that this price was different from the Internet the supervisor named " roger " star screaming w me and and making fun w me saying that i am kidding if i really believed that, they offered a 589 for a Nikon d90 2 professional lenses and i buy it, and i printed my shopping cart, my recite, and the confirmation by email ..he said that he was on line and there is nothing w those rices and he canceled my order and change my shopping cart and all the information's that i have printed w the price that they was offering on line..and i said that the only thing that i know is about the price that they was offering ... if they made i mistake by pricing it's not my fault...and they can't treat you like that..making fun, , screaming, disrespecting...
so i can prove...what i am saying because i have everything printed...
camcorder order
Stop and Shop digital is a scam company. I ordered A Canon XL2 Video camcorder and upgraded to the platinum package because the price was unbelievable. Friendly person on the phone tried to upsell me to a lower grade camera and I kept with the Canon XL2. They said it was total of $1200 and change. I paid it and they said it would get to me in 3-5 days. So I called them on the 6th day and asked for a tracking number and they said the camera was on back order and would take about 3-4 weeks. And again tried to pawn the other camera on me saying they didn't understand why I would want this camera instead of that one. Very rude and obnoxious person. It's a one person company, not an office of employees. It's a scam. So I told them I wanted to cancel my order and they said "fine" and hung up on me. I tried calling back to get a conformation on the cancellation. But He's not answering. Scary stuff going on there. Nothing less than criminal and they won't be in business long. I read the BBB reviews after I had cancelled the item. And they're all spitting images of the same junk this dude is doing to everyone. The site is a lie and a scam.
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service awful
May 10th, 2009 I called the Bakery shop and the phone rang 7 times before someone from the Customer Service desk picked up. He puts me on hold without telling me, and I waited for 3 min. No one got on the phone, so I hung up and called back again for the 2nd time. The same guy picked up and I told him I want to speak with someone in the Bakery shop and he said no one is there right know. I asked him "Why isn't there a bake shop employee there"? I told him to please call somebody to the bake shop, because I had a question about a cake order. He said someone is going to pick up, I said O.K. I waited 3 min and no one picked up. Then I get disconnected. I called back again for the 3rd time and said "This is the 3rd time I"m calling back and no one picked up from the bake shop. I told him I'm going to call another store. Awful Customer Service!
The complaint has been investigated and resolved to the customer’s satisfaction.
I USED to shop at Stop and Shops in my area, not any more.
the poorest in stock conditions in all depts, associates attitudes are horrible, when you can find an associate, meat depts are virtually closed down and the front end customer service is the worst I have experienced in 65 years of shopping.
If your going to close-close.
Chuck K
The worst customer service is definitley Stop & Shop. I never shop there, they're also ridiculously expensive.
item backorder
I attempted to order a Canon Powershot SX10IS a week before Easter from them. When I ordered nothing said that they were out of stock, or on back order or anything. I had family driving down to visit for Easter and wanted to use my camera for that. Knowing sometimes shipping takes a while I paid for the expedited shipping. I got an email saying it wa...
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Overview of Stop & Shop complaint handling
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Stop & Shop Contacts
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Stop & Shop phone numbers+1 (800) 767-7772+1 (800) 767-7772Click up if you have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 9 9 users reported that they have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number Click down if you have unsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 21 21 users reported that they have UNsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number
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Stop & Shop emailsconsumer_relations@stopandshop.com100%Confidence score: 100%Support
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Stop & Shop address1385 Hancock St., Quincy, Massachusetts, 02169, United States
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Stop & Shop social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 09, 2025
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