Stop & Shop reviews and complaints 1
View all 378 complaintsStop & Shop - Staff member
A staff member by the name of Jessica at Stop & Shop from Bartow 718-320-2902 was very unprofessional and rude when I called to get refills on my husband medications on the morning 10/1124 @9:30am.
The person who answered the call had an attitude, her tone of voice toward customers is very unpleasant. When I told her she was being very rude she immediately put me back on hold and put me through with the pharmacist.
I am a elderly person who treat everyone with respect and I expect the same respect toward me. I submitted this complain so this person should be reprimanded so she won't do this again to other customers.
Thank you,
Jackie D
Claimed loss: none
Desired outcome: This staff should be reprimanded.
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See below the response I receive today. I don't know who this is but is very unacceptable.
xeere of US
Nov 13, 2024
12:46 pm EST
You did not treat her with respect when you called her rude. You got the same respect you gave.
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Also, stop replying you IDIOT. You are BOTH idiots.
I don't care if it happens to anyone else, it happened to me I only started using profanity when she was rude to me first. Also this incident made me so angry, that I took my anger out on my grandchild. I ended up hurting my grand child. My child and her husband are banning her me from seeing my grandchild. I disowned my daughter because of them. She took her husbands side, not mnibe.
My daughter is dead to me. I disowned her.