Sonic Drive-In
Reviews and Complaints

Sonic Drive-In diet cherry limeade

Sonic Drive-In service and manager

I order food at 2660 North main Street Sonic at least 30 minutes before I didn't get any service then when I finally got service the lady asked me what did I order I repeated my order and stated to her that I have a coupon for the breakfast burrito and she told me that she did not receive those or she did not take those so I asked her again how long before...

Sonic Drive-In everything

Order my food on the mobile app I checked in on the app which said that my food was on the way out to the stall I was at, 30 mins or so passed no food pushed the button lady said the order had just came in, another 30 minutes or so passed pressed button again got no answer pressed and after a few minutes someone answered finally got my food which was cold

Sonic Drive-In #7 foot long coney meal

i went through the drive-thru and there was nobody in front of me. i literally waited for 22 minutes for them to fill my order for a coney meal. i have noticed this location has been very slow lately but this time it was all i could stand. it will be a very long time before i go to that store again. you really need to do something about your management.

Sonic Drive-In food amount/quality

I just left the Sonic off 21st and memorial in Tulsa Oklahoma and when I was there I checked food before leaving; I had ordered a number 3 on toast and on the number 4 light onions. (Light ice on both drinks) and small mozzarella sticks. One tot was full (normal amount) and the other was maybe 1/3 full . I asked our server if we could have more and he say...

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Sonic Drive-In service

On Sunday 9/22/2019 at 20:56 pm while I was in the drive though, my carhop Lyllie was very impatient with me and my sister as we were taking our time to decide our orders. There were no cars behind us but I felt rushed. She said about 3 times "order when your ready" and I politely said ok. Now I have been through several drive throughs and never felt staff...

Sonic Drive-In chili cheese tots

Good morning, we just went to sonic and got lunch and when I get home I open my large chili cheese tots and have never been more disappointed. It's half full and the lack of care given to make this order is obvious. I've attached pictures that explain everything. Not worth $4.29 at all, come on people. This is unacceptable for the price. Let me know if you...

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Sonic Drive-In not having cheddar bites on the menu which causes issues

Sonic Drive-In cookie dough blast

First I love the sonic blast But today on our Sunday drive we stopped in Mandeville about an hr from our home to get ice cream and onion rings I always get the cookie dough blast with extra cookie dough with adding whip cream and a cherry Well of course no extra cookie dough I maybe had 10 pcs of cookie dough then to top it of I found hair in it!

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Sonic Drive-In service every time

Almost every time we go to our Sonic in Derby, KS, they get our meals incorrect. They almost never bring the frosting, syrup, or ranch when we ask for it. We have to have them go back and sometimes, like today, they have to go back two or three times. Then, they also can't see to get the kids on our drinks. Today that happened with a very hot coffee and my...

Sonic Drive-In chilli cheese dog and corn dog

I placed my order through the sonic app and when I got there and waited about 10min. I know they have other customers but it doesn't take that long for two hotdogs. When I finally got it, left the premises and bit into my corn dog, the hot dog was cold inside and my chilli dog. I was very disappointed when I got home. This was very unlikely because I never had a problem with Sonic. They need to do better.

Sonic Drive-In customer service

After placing my order at sonic I patiently waited at my car. When the carhop arrived she did not say hello, read back my order, nothing. Just hid behind the stall handing me my drink and food. Before I could look up from setting my drink in the car cupholder she had disappeared, no chance was given to thank her. This is VERY POOR CUSTOMER SERVICE. I worked...

Sonic Drive-In poor marketing! run a special then close 2 hours early!!!

I received a text for my area sonic for 1 00 hot dogs... Great... Go 20 min to sonic for them to be closed 2 hours early for a computer upgrade! Then they tape off the parking lot before I can get out! Very poor marketing!!! Piss poor customer service. Why the hell would a business advertise... Come on down for this special... Then close 2 hours early.

Sonic Drive-In service

On the 17 of september I ordered an unsweetened iced tea the order taker put sweet tea I corrected her to make sure it was unsweetened then she ask an additional three times before changing it to unsweetened so I thought we had it right. The server who brought it to the car said here is your unsweetened tea in a very sarcastic tone. The first thing I...

Sonic Drive-In management/ unhealthy work environment

This store needs to be closed asap There's visible MOLD around air vents and ceiling. Roaches crawl all around food supply and around the drink station. It smells of marijuana on a few days I come up to the store en route of my trucking delivery.(employees smoking pot on the patio) This store needs to be shut down asap or new management needs to take place...

Sonic Drive-In bacon burrito

Check #649767. 18th Sept. 8:44:5 am. I normally love Sonic and have NEVER had a negative experience. After a few bites of this buritto I unrolled it to see why it tasted so greasy. It was loaded up with liquid.. I can only assume bacon grease. Orange and slimy. I have been vomiting off and on all day. Sick as a dog. Unbelievable someone would knowingly...

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Sonic Drive-In dirty

So I have to say. After visiting this sonic location (the only one near philly) so many times. I go to get a cup of ice and a sweet tea. 9/18/2019 is the day that I have finally had it. I find dirt in my ice and my sweet tea is gross. I almost always get served green tea or unsweetened tea. Like Maybe the person serving drinks can't hear well- but my...

Sonic Drive-In milkshake

I purchased a chocolate milkshake from the drive-thru. brought it home and started to eat it. It was so frozen no straw could be used and it was very grainy! the girl at the window was not friendly at all, no customer service. I had to leave home and take the milkshake back. I went thru the drive-thru again. The girl at the window doesn't even say anything...

Sonic Drive-In breakfast toaster sandwich

Went through drive thru and ordered two breakfast toaster sandwiches. One was fine, the other had very little egg on it... Not enough to cover the size of the bread in a single layer, unfolded! We are traveling and didn't know until we were well down the road. I tried to fill out the customer survey, however there isn't even an id number on the receipt. Not...

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Sonic Drive-In given wrong order/poor customer service/manager rude and disrespectful

Monday night, September 16, 2019, at approximately 8:05 p.m., I drove to the drive-thru window. The line was moving extremely slow; and when I got to the speaker to place my order, I ordered two corn dogs and a small chocolate shake. Upon my arrival at the "Pick-Up window", I had another extended wait after paying for my order and being given the chocolate...