Sonic Drive-In

I went to my local Sonic here in Mocksville, NC today. It used to be a hell of a good restuarant, with great service and a good manager. On several occasions he came out and sat with me and my children on the patio area and chatted with us while we ate. He even came out and gave my kids some free ice cream cones one day for being regular customers.

I have been back several times since he left, all with horrid results. I understand a new manager has to take time to get new people in and trained up, etc etc...but this is rediculous. I don't see how they get by a health inspection.

Every time I pull up, the trash cans are overflowing, there is some kind of residue on the menus, and spiderwebs on all of the menus. The dumpster area is always wide open and you can smell the stench of rotten food from your car. The new manager has apparently fired all of the previous staff because I now see no familier faces. Instead of my usual polite and friendly server, I am met either with a clearly drugged up homosexual male on skates, or a girl that looks like she just got done doing something naughty in the bathroom.

Every time I order, it takes almost 20 minutes to get my order. I remember on one occasion the previous manager had my order done and at my vehicle BEFORE they got done talking to me. I didn't even know I was done ordering by the time it was there. Now, I order ONE drink. ONE. And it takes 20 minutes. Rediculous.

But back to todays event. I pull up and notice 3 employees sitting behind the building. At first I thought they were taking a smoke break. Then I smelled it. Like a fog, the dense smell of marijuana rolled into my window. I ignored this, as I honestly didn't know what to do about the situation and pulled into a parking spot near the front of the building. We now eat in our car, as the tables on the patio are always covered in gum, ketchup, etc.

I press the button to order my food, and I get no response. Figuring the button is broken, I move to a different stall. Trying again, and once again no response. At this point I get out of my car and go inside the front doors. There is nobody there. NOBODY. I say "Excuse me!" several times, with no response. Finally I got aggravated and left. As I pulled out, I saw the same three employees, one of which was wearing an embroidered shirt (I can only assume she is the new manager) finishing up their "smoke" break. One of them was talking to someone parked near the back of the building, so I am assuming they are selling what they are smoking.

Needless to say, I WILL NOT be back to this restuarant. EVER. And I hope this complaint makes it to every other person in my county. And if the old manager ever reads this, I want him to know I appreciate his hard work and great customer service. Any business would be lucky to have him.

We ordered a chicken club sandwich and found a cockroach in it, unfortunately my wife had partially eaten it before discovery. The supposed owner of this franchise (Jim Baird) was rude and verbally abusive when contacted. Please avoid the Sonic at 306 W. Covell in Edmond, OK. Cleanliness is obviously an issue with this Sonic.

One night and the first night I had been to sonic I was there with my boyfriend we were talking and talking for a long time that we forgot to order something and they closed well we thaought that it was ok for us to stay there but next thing u no the manager called the cops on us it was a very bad experience that will be the last time I ever go to Sonic.

I was hired on at Sonic as a fountain person. When I arrived I was not trained on anything and the guy that was supposed to be training me was very unprofessional. He was using profanity the whole time and everything he was trying to explain to me was wrong. I was not even trained and he expected me to get everything the first time. He was very rude. He started throwing things and this was my first night on the job and he expected me to already know the job without even having Sonic experience. I never experienced nothing like this. Also other empolyees that work there were very bossy and rude with no respect. I was put ont he schedule only two nights a weeek and those nights made to go home after only being there two hours. I called in sick one day and was fired because the rude manager said I only work two nights a week which was not my fault and I am not dependable. This action was unacceptable because you do not fire a person for being sick. I will report her to the Dept. of Labor. Also the manager needs to be terminated.

I am a chronic coffee drinker who enjoys several cups of coffee daily. Over the years, I have drank all kinds of coffee, and I have spilled a lot of coffee. Today however, while in-town for a doctor appt, I decided to stop at Sonic in Lawrence, KS to order breakfast & a coffee. While transferring the coffee from the foam cup to my insulated mug, some of the coffee spilled over top of my hand, & in I practically jumped out of my seat, it was so hot. My hand turned flaming red & felt like it was on fire. The pain was excruciating. When I got home, I immediately applied aloe gel & an ice pack. I had to keep the ice pack on & off for 5hrs until the burning finally calmed down. I am now left with at least a 1st degree burn over the entire back of my hand & several fingers. I am furious that Sonic could allow it's coffee to be served so hot. After thinking back, I can remember on one other occasion when I visitied the same Sonic & could not drink my coffee for 20 min, because it was too hot & singed the tip of my tongue. Coming from someone who enjoys hot beverages, & can drink freshly poured from the pot coffee, that is pretty bad. There is no reason whatsoever, that any restaurant should serve consumers hot drinks that are 1 degree shy of boiling.

This is a simple solution to your complaints regarding Sonic Drive-In's across America. If you experience a problem, simply call 1800-OKSONIC. The customer service representatives will resolve your issue and send a trouble ticket to the affected store and the store franchisee. If problems are not resolved at a store, the store can be stripped of franchisee rights and be forbidden to open.

Thank you for reading.

I have Worked for this company for 3 years & never got 1 raise. they don't give 10 min. payed breaks. [under california laws it is required] the Manager Vanessa & General Manager Dago are HORRIBLE to work with. I don't close & Vanessa waited till 9 mins. after my shift to tell me what else I needed to do never taking in the fact i was not use to closing [or say thank you for taking care of the new girl]. she cussed & yelled at me I Even found a packet of Ketcup in my skate the next day. [compliaments of Vanessa] & she had wrote a nasty note in tha locker room for me & everyone else to see. NEVER waste your money at a horrible fast food place that can barely pass health expection regulations.

I went to sonic today, wanting to get a sonic blast with extra Reese's and a strawberry milkshake for my mother. A few minutes laterm the carhop arrives at my car with a strawberry milkshake filled to the rim, and my sonic blast with Reese's and whipped cream on top. If you have ever gotten one of these, you know that the blast usually comes up above the rim of the cup into the clear top. Not today! Today my blast was double cupped and was only half way full- even with the whipped cream on top. I pressed the order button again, but instead of ordering another rip off item, I asked them if there was some reason why my blast was half-way filled with ice cream. She said they would have someone right out. I told them to forget it. I wanted them to know of their mistake, but I didn't want spit in my food. I mean, c'mon, if they wanted to save money, they could stop putting an empty cup under everything I order and GIVE ME MY ICE CREAM! argh!

I went to sonic with my family and we ordered
1 jr dlx hamburger 1.00
1 wp bgr 2.99
1 mozz stk 2.79
1wp dt coke 0.00
1sm dt coke 1.00
1 pc marinnara 0.00

I did not get my marinnara sauce, and when I got my hambuger there was not a buger.

Never again will I ever order from any sonic!

Thank you!

A loved one who suffers health problems is paid about $3/hour by this company and was just put to work on 3 12-hour shifts. This company is exploitive.

My daughter was an employee there until vicious rumors were started about her and me by other employees, one being a shift manager. The shift manager should've acted in a professional manner, instead went and told everyone there I did drugs, among other things, when she wouldn't even submit to a drug test when she was injured on the job, knowing she would fail it. Things happen like this all of the time here because it's a small town and no one wants to speak up. I'm turning this over to my attorney and I'm going to let them handle it because the rumors they started about my daughter cost her her best friend because it got back to her parents.

the new manger has set alot of rules about the women have to wear the sonic hair bows or what ever they are called and has rules like that if you dont come in with a smile that you cant work and you have to wear a bealt not all people like to wear belts and that the girls have to have their hair pulled back and the girls should not have to do that he has set alot of new rules that are not manditory buy sonic and something needs to be done about this

I became very sick after eating at Sonic in Destin, FL. My stomach kept expanding and over a 2.5 hour period which resulted in vomitting, chills, fever, and diahrea through the night. My Fever lasted through the next day. Makes me wonder if my food wasn't puposely contaminated.

(I'm terribly sorry if this is in the wrong cartegory, I tried to put it in the one that I thought would have some significance to the complaint) We have recently had a new program put into effect that if carhops do not make the tips to cover them to minimum wage, then they will be removed from carhopping. Now, at many Sonics that means no hours or completely fired. There are many carhops that make most of their tips, but are not completely making all of the tips to cover them, but all carhops at my particular Sonic claim ALL OF THEIR TIPS! Today, after 5 1/2 hours of work, I made $14, but I claimed 20. That did not cover me all of the way, but I did that so that I wouldn't lose my job or hours. I also found out that, at the South Parkway Sonic, skating carhops get to clock in as crew and make minimum wage (and from the people who have told me about that policy, our area manager, Homer, put that into effect), whereas I, who am a skating carhop, has to clock in on $3 an hour and worry about not making enough tips to cover me to minimum wage. I think that it is one thing if a carhoop is claiming only $5 dollars a shift, but those of us who regularly claim 15 to 30 dollars should not suffer from that.

Now, at Sonic, there is no way to tip over a credit card. I have lost MANY tips because people couldn't tip over the credit card. It would be beneficial to Boom Foods profits if people could tip over a credit card. Perhaps there could be a tip button on the switchboard and people could ring up a tip there, or it could be written onto the receipt, or done over the actual credit card machine at the stalls or done on the inside credit card machines. Then it could automatically claim the tips and the tips that the carhop makes in cash could be claimed whenever he or she clocks out, placing all of the tips made over a credit card onto the paycheck. If this were to be put into effect, this would fix part of the problem for the carhops and would save profits for Boom Foods.

I went to my socal sonec and ordered a cheeseburger with mayo, onion and Jalapinos. I recieved a cheese burger with everthing accept what I ordered, I told them and got another burger and it had what I ordered with only 3 jalapinos. If I am paying .80 cents for side items I want more than 3 jalapinos. Another time I ordered a breakfast sandwich with baccon, The sandwich had 2 pieces of baccon. I complained and apariently this is normal.
I went to another Sonic in McKenzie tennessee and ordered the same sandwich, oddly this sandwich had so much baccon that I was very happily supprised. everything I have ordered in McKenzie is way above expectations. Paris Sonic is just the opposit.
This is going to cost paris some business. Paris is a rip off in every way. I have more storys but no need to complain, no one cares. Piss on Paris Sonic.

I ordered a sweet tea with vanilla and strawberries and it came with ice almost to the lid (so not much drink at all). I went to get a refill and they said that they would have to charge for the vanilla and strawberries. I thought, no big deal, they are only about ten cents each on the menu. I get the refill and they tell me that they had to charge me for a whole new drink (about $1.50). Not terribly expensive, but, had I ordered just a sweet tea I could have gotten all the sweet tea that I wanted. Since I got a sweet tea with vanilla and strawberries I have to pay for a whole new drink every time (including paying for the tea every time). Sounds ridiculous to me. I may take by business somewhere else where they do not over charge you.