Sonic Drive-In reviews and complaints 1
View all 1801 complaintsSonic Drive-In - Incorrect order/items not received
On September 11, 2022 we went to the sonic on HWY160 in TEGA CAY, SC to pick up a mobile order through the drive thru. I ordered 2 burgers 1 large onion ring, 1 large tater tot and a slushie. The girl said they were out of onion rings so she could give us an extra order of tater tots. The tater tots are cheaper than onion rings by almost a $1. She handed us the order and we assumed it was right. When we got home We DID NOT receive the replacement tater tots or get a credit back for the price we paid for onion rings! The 2 burgers were dry and hard and the one order of tater tots we did get was ice cold and the slushy was BITTER. So not only did we get ripped off by not getting the 2nd tater tot replacement for the onion rings and the difference in money back the items we did get in the order were HORRIBLE!
Desired outcome: I want at least a refund for the large onion rings I ordered because I never got a replacement and refund for the drink but I would prefer to get a credit for the entire meal! Nothing tasted good at all!
Latest Sonic Drive-In Reviews
Unable to tip server via credit card Ingredients of the sonic burger General manager Order not made correct multiple times Customer Service is the Plumb Line of any BusinessGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!