The complaint has been investigated and
resolved to the customer's satisfactionResolved Sears Kenmore Stove — Oven will not heat up and element Light will not shut off
resolved to the customer's satisfaction
I purchased a Kenmore ceramic stove in 2007 recently I have noticed that the element light will not shut off and my oven is not heating up like it should. I purchased from Sears because they were so highly rated with Consumer reports. My stove is only 5 years old and I am so disappointed that this has happened we are going to have to pay $129.00 for a service call that does not include any parts that we need. I feel that a stove only 5 years old should not be doing this, my old stove which was not Kenmore lasted over 15 years without any problems. I will not be purchasing anymore appliances from Sears unless you correct this! Thankyou
The complaint has been investigated and resolved to the customer's satisfaction.