Simons’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of shoppers are dissatisfied with their purchases.
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Decent Prices and Sweet Deals, but Meat Quality Can Be Hit or Miss at Simons
I gotta say, Simons is a pretty decent place to shop. I mean, the prices are pretty good and you can usually find some pretty sweet deals. But, I gotta be honest, sometimes the meats aren't exactly fresh. It's not like they're completely rotten or anything, but sometimes they're just not as fresh as they could be. It's a bit of a bummer, but it's not a deal breaker for me. I still shop there pretty regularly and I've never had any major issues. Overall, I'd say Simons is a solid choice if you're looking for affordable prices and decent quality. Just maybe skip the meat section if you're looking for something super fresh.
Disorganized and Disappointing: My Terrible Experience with Simons
Simons is a store that I would never shop at again. They are a terrible company that doesn't care about their customers. They are a disgrace to Canada and everything that we stand for. I had a terrible experience with them and I will never shop there again.
The first thing that I noticed about Simons was how disorganized everything was. The store was a mess and it was hard to find anything. The staff didn't seem to care about helping me find what I was looking for. They were too busy talking to each other and ignoring the customers.
When I finally found what I was looking for, I was disappointed with the quality of the product. It was cheaply made and fell apart after only a few uses. When I tried to return it, the staff was rude and unhelpful. They didn't want to give me a refund and made me feel like I was inconveniencing them.
Overall, I would not recommend shopping at Simons. They are a terrible company that doesn't care about their customers. The store is disorganized and the products are cheaply made. If you want to have a good shopping experience, go somewhere else.
Terrible Service: Simons Failed to Deliver Christmas Gift, Out of Stock Excuse
Simons is a terrible website. I ordered a large for my father-in-law's Christmas gift, but they didn't send it. Now they say they're out of stock, so he won't be getting his gift. I'm so disappointed and frustrated with their service. I will never order from them again. Honestly, if I could give them a 0 rating, I would. It's just not worth the hassle and disappointment.
Is Simons Legit?
Simons earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Simons has claimed the domain name for simons.ca for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Simons.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Simons.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Simons and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Simons.ca appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Simons. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Simon's Review: Good Quality Items, Slow Shipping Process
So, I finally got my package from Simon's after waiting for what felt like forever. I mean, I get it, things take time, but come on, four weeks to ship? That's a bit much. And the only update I got was an email saying it had shipped. No tracking number or anything.
But, I will say that the items I ordered were pretty good quality. I got a couple of shirts and a pair of pants, and they all fit well and looked nice. So, I guess the wait was worth it in the end.
Overall, I'm not sure if I would order from Simon's again. The quality of the items was good, but the shipping process was just too slow and lacking in updates. Maybe if they improve that, I'll give them another shot.
Mixed Experience with Simons: Great Selection, Frustrating Customer Service
I finally got through to someone on the phone and they were able to help me track down my package. It turns out it was stuck in a sorting facility and they were able to get it moving again. I appreciate the effort they put in to help me out, but it was frustrating to not get a response to my initial attempts at contact. Overall, I like shopping at Simons for their unique selection of clothing and home goods, but I hope they can improve their customer service in the future.
Overview of Simons complaint handling
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Simons Contacts
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Simons phone numbers+1 (877) 666-1840+1 (877) 666-1840Click up if you have successfully reached Simons by calling +1 (877) 666-1840 phone number 0 0 users reported that they have successfully reached Simons by calling +1 (877) 666-1840 phone number Click down if you have unsuccessfully reached Simons by calling +1 (877) 666-1840 phone number 0 0 users reported that they have UNsuccessfully reached Simons by calling +1 (877) 666-1840 phone number
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Simons social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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