Reliance Communications
Reviews and Complaints

I am not sedisfied your offer your give me fake offer your customer care not satisfied to me this is redicules

my money is deducting by its own . I have also not activated any pack . every day Rs 5 get deducted from my account . I have also call customer care so many time but they are not answering . plz see to it.

wireless land line phone is totally dysfunctional there is no incoming &outgoing callon phone for last 1month

Dear Shaad,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Dear Mayawati,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

[protected] I transferred the money to the owner of this number.he is cheating me from the month of December .He even changed this number and using the another reliance number [protected] .so please help to trace his address and location that person immediately,

Hi Sunil,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

customer care executive are idiots they dont know any thing. Do one thing port out ur all connection . Its worthless for doing complain to deaf ears

Dear sir
mera number hai [protected], jiska april ka bill amt hai Rs 763/-
maine 5 may ko Rs 700 /-raja park me reliance communication 3pm ko jama karaya tha 11may ko reliance ne meri incoming and outgoing band kar di maine stor pe jake contect kiya to mere se diposit slip mangi aur wo alredy mere se mis ho chuki thi unhone mujhe apne PC pe dikhaya tha ki aap ka paisa humare yaha ek ic ya ci ko account hai jis me update hai lekin aap ko reciept lani hogi maine kafi request ki un se pls sir ise update kijiye unhone mujhe mana kar diya maine custmer call centre pe bhi complaint di lekin waha par bhi yahi kaha gaya ki riceipt no. dena padega, pls help me
THANKS & REGARDS
SUNIL DAYMA

Hi,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. In future, you may also write to us at http://on.fb.me/fzplqp with all the details.

Regards,

RCOMcare

My cell number is [protected]. I am availing reliances LIFE TIME INCOMING FREE OFFER(Rs.999) since march'2006. Last month I failed to pay my monthly bill of this post paid conection, resulting which my out going facilities is barred(which is logical enough) but from today(01/05/08) my incoming facilities is also barred . On asking I got a reply that after 51 days of non-payment my service(all types) will be suspended.
My question is availing lifetime offer is it logical and legal to barred my incoming facilities?
Please help

Reliance has deducted Rs.30/- from my a/c on 22/04/2011. I given complaint with customer care also. But still now they have not given my money back. They told that they have activated an pack by name "Life News". But until now i have not received any SMS alerts for that pack. They are cheating by mentioning that.
They are making fake promises daily that your money will be given back but they are not acting on it.
Please take serious action

Hi,
This is Ramesh.k, using Reliance since two years. My mobile number is +91-[protected] recharged with Rs 77/- two weeks ago so that I can enjoy 20paise per minute in Reliance network. But, unfortunately from the last saturday(17-April-2010) I am unable to enjoy the plan.
I have called customer care immediately on saturday to find out the fault and the customer care has agreed that was their mistake and correct later as the server was down.Even on requesting they were not letting us know about the complaint number sothat I can track through it in future. If server is down, it's Reliance problem and not the customer problem. Why should a customer suffer? Since two days even the customer care is not in available. On dialing the customer care(Reliance toll free number), been disconnected automatically without speaking to them.
And Reliance uses to say that 'Reliance is proud in getting Second largest mobile services in India', what to do if they are not fulfilling what they are been announced or launched to customers? But Witout any mistake or fault they are collecting the amount in the form of Recharge cards but failing to enjoy the plan by the customer.

I lost my cellphone on 4th of may 2007. I tried to block the same number from various sources but i was said that your birth date is not matching, it happened many times.

Finally on 6th when i was there for having a new handset (i was said that i will get my own old connection activated from that new no.) but was unable the same connection and given the reason that the number to my connection has been changed(they said-" aapke number par dusra number chada gaya hai")

I told them to give the information regarding the new number or the number only. I dont have bill of the handset. The connection was mine how someone can change the number without submitting the documents.

Hi,
This is Hitesh Raina, using Reliance since one year. My mobile number is +91-[protected]. I recharged it with Rs 77/- two weeks ago so that I can enjoy 20paise per minute in Reliance network. But, unfortunately from the last Saturday (17-April-2010) I am unable to enjoy the plan.
I have called customer care no. (*333) on today(21-04-2010) to find out the fault. My service request no. is [protected] at 10:02 AM. Name of the customer care person was ASHRAF. He put me on hold check the details and after holding for 9 mints call was disconnected automatically.
They are not fulfilling what they are been announced or launched for customers? But without any mistake or fault they are collecting the amount in the form of Recharge cards but. But the customers are not getting those services even after paying for that. They need to compensate for it. Even one of my friend is also surfing with the same problem. His no. is +91-[protected]

balance is getting deducted unnesserily... On msisdn. [protected]

balance got deducted and they say that i have downloaded the ringtone

Very Well Said!

I was also using RIM postpaid no. after sometime I requested them to convert that in prepaid after the due amount. I received sms for request confirmation. Their representative also called me. Again and again I was requested them to stop my postpaid connection but they just asked reason why I'm converting it to prepaid and continued with raising bill from one month to another. Finally, I decided not to pay anymore bills and stopped using that no. also.

After some months today I got call from court that they filed case for non-submission of bill. When I told court person in this regard now they given me all process details that you was suppose to go to their head office with written request. That they never told before when lots of time I asked them for this conversion.

Today really I'm filling badly cheated and think RIM should change their tagline from " kar lo duniya mutthi mein" to "KAR LIYA DUNIYA MUTTHI MEIN"...So, in future I will not be going to have any customer relation with RIM's any business. RIM a big cheaters !

I'm SICK N TIRED OF FREQUENT MONEY CUTS FROM THIS COMPANY. I HAVE COMPLAINED SEVERAL TIMES BUT ITS USELESS. NOW IT SEEMS THAT THEY HAVE DIVERTED MY CALLS. THEY DON'T PICK UP MY CALLS ANYMORE. ITS REALLY GETTING INTO MY NERVES NOW. RELIANCE HAS BECOME UNRELIABLE. I DON'T TRUST THEM ANYMORE. THEY ARE HIGH CLASS BEGGARS. BLOODY PEOPLE...

i have a prepaid connection, i got a message around 15 days back that if i recharge with 125 rs then they will be giving talk time of 140 rs and that also for 60 days but as soon as i recharged the amount of 125 rs i got another message that that amount is valid only for 15 days.thats not all after that i recharged rs 50 after which i didn't make any call still that whole amount was deducted when asked they said no such amount was credited ever specially when i received the credited message.what a fraud man plus the executive are so ill mannered.i had activated a s ms pack also which used to b renewed automatically that also they deny and are deducting the normal charges.Reliance is a big thief and am sure this company will demolish very soon.Don t choose reliance ever

after address vertification done and after 10 days i was informed at address vertification was negative. I had port the card from airtel to reliance . The documents were provided of mine and the card was register in the name of my father. there is no response from the service center. It is fool to port to reliance

This reliance customer care committed one offer and giving another offer.and response also not good.so I choose mnp switch over airtel.

To whom so ever it may concern.

This is to inform that after submitted Documents thrice to the Reliance gallery at Dombivali ( Tel No.[protected]) to the concerned person, still the services has not been reactivated.

I am completely exasperated the way the services provided by The Rcom, it feels like a torcher and a tad of mortification just because I have to dealt with the poor staff of reliance who couldn’t even compile or assemble the Docs of customer.

This will be my last appeal to reliance after this I am expecting a favorable action or will escalate this issue to TRAI for the harassment I get it from Reliance.

Who will bear my cost I have done so meaningful recharges on my No.( [protected]) includes my Tariff deduction plan which is about to out of validity after 2 more day, who will compensate my Lapse days.

See there should be some tolerance at a particular point but beyond that it will blew you up.

Whatever you want to consider, consider it my sincere request or an order but I want my services should get started by EOD, else I have lot many options to torcher reliance the way the reliance done it to me.

Hope you get it.

Thanks & regards
Dharmesh Parikh ([protected])

dear sir... mere paas aapka cdma number hai.[protected]... jo saat din se bandh hai...aur mein vapas ise chalu karna chahta hu lekin mujhe aapke executive aur customer care vale log chalu nahi kar te hai...maine bahut bar reliance world me compain ki lekin koi solution nahi mil raha hai...ur customer care is very poor...aur maine yeh number chalu karane ke liye bahut baar thake khaye hai...koi thik se jawab nahi dete hai aur mein bahut paresan ho gaya hu to aap se request hai ke mera number mujhe chalu kar ke do...maine cutstomer care me bhi baar baar call kiya hai jo phone pick up karne ke baad hold pe rakh dete hai...customer care me maine monica sharma, ankur, aur manish chokse jaise logo se baat ki hai lekin sare log phone disconnect kar dete hai...
from - jignesh patel. cell no-[protected]

Hello Sir/Mam,
I want to lodge a complaint for reliance communication. Because the take unauthorized mobile charges and daily i call customer care and take charges back but today i was call on Number 198 for complaint and Mr. Rajesh Kumar attended my call and he was misbehaved with me and he said complaint for me if u can...
So Please take a strict step for this because this is not valid in professional field

Thankyou,
Mayur Gupta
Mob +[protected]

i have many reliance connections but at present having lot of dificulty in connectivity, call drops
details are -- wimax connection --[protected] poor speed as well server in my area is always having some problem or other. land lines [protected] and 320088 connectivity is very bad
[protected] mobile most of my customer complain that i am not reachable.
all these services were better before 5 months and gone from bad to worst in following days, i have no other alternetive than to change to another subscriber and this is advocated for my many neibouring customers also

D/SIR/MAM
I HAVE USE YOUR POST PAID SERVICE FROM LAST 2/3 YEARS . BUT IN LAST 2/3 MONTH FROM YOUR BILLING SECTION WRONG BILLING CHARGE IN MY POSTPAID NO.[protected]. IN THIS MONTH I USES YOUR SERVICES AS PER DETAILS

DATE MOBILE NO. MINUTS IN APRX.
08.05.2011 [protected] 25
08.05.2011 [protected] 20
08.05.2011 TO
20.05.2011 [protected] 30 TO 40
20.05.2011
TO
26.05.2011 [protected] 1 MINUTS PER DAYS

PLS SEE THIS DETAILS IN YOUR SYSTEM . BUT YOUR BILLING SECTION CHARGE PER DAY 20 TO 25 RUPEES .

AND ALSO FOR MIGRATE THIS NO. IN PREPAID CONNECTION I GIVE APLICATION IN YOUR WEBWORLD NEHRU PLACE ON DATE 12.05.2011 . AND ON DATE 17.05.2011 I HAVE RECEIVED SECRIVE REQUEST NO. [protected], I HAVE REGULAR FOLLOW UP WITH YOUR CUSTOMER CARE NO. AND NEHRU PLACE WEBWORLD. BUT TILL DATE I HAVE NOT RECEIVED ANY INFORMATION FROM YOUR SITE.

NOW I WRITE TO YOU FOR PLS CHECK MY BILL AND CALL DETAILS AND CNFM TO ME THAT HOW MANY DAY YOU HAVE TAKE FOR THIS PURPOSE ?

PLS SEND MY CALL DETAILS FROM 05.04.2011 TO 27.05.2011 THEN I CHECK MY OUT GOING CALLS.

YESTERDAY DATE 27.05.2011 FROM MORNING THIS NO. IS SUSPENDED BY YOUR SITE .

PLS SEE MY ALL POINT AND CNFM TO ME BY RETURN MAIL.

THANKS
NARESH KUMAR
[protected]

Problem description: Mobile signal issue reported to Reliance stands unresolved even after 45-50 days! It's been over 45-50 days that I've filed a technical complaint against Reliance. I've marked a copy to top reliance management too - but appears to me that all they are bothered about is revenue! I filed a complaint regarding signal issue in my residential area. (RT nagar, Kaval bysandra, Bangalore)
But believe me, NO one at Reliance have bothered to actually resolve this issue. Instead they have ridiculously sent 4-5 so called 'resolution mails' indicating that problem is resolved. And guess what? Even before sending such mails, no one from reliance bothers to call me to check if the issue is actually resolved or not. Note: I haven't held back on any bill payments from my part. And it's sad !

The "Service Assurance Cell" of Reliance is as unreliable as Reliance itself. They do not resolve any issue, but they happily send fake resolution emails to customers.

People: BEWARE before you purchase that Reliance phone or contact Reliance. Its all waste!

RELIANCE COLLECTING MONEY BY TORTURING AND MENTALLY HARASSING. A telephone call is received from Mr. RAJ VIR TOMAR (MOBILE NO. [protected]) claiming to be calling from CENTRAL WARRANT CELL OF DELHI POLICE, stating NON BAILABLE WARRANTS against you has been issued in case no. 1362007 by the Ahmedabad court in CHEATING CASE filed by a Delhi advocate ANIL JAIN - (MOBILE NUMBER [protected]) and advised to contact Mr. ANIL JAIN _ ADVOCATE IMMEDIATELY and compromise with him, ask him to send having compromised letter, otherwise, would have to come to your home with NON BAILABLE WARRANTS. Understand many more received same calls, also confirmed Mr. V S Nigam ([protected]) narrated same story who also came to deposit money, after such calls, at Reliance Web World.

Reliance collectors making mockery of Judicial System and impersonating police, STAY AWAY FROM RELIANCE AS RELIANCE IS NOT CONSUMER FRIENDLY COMPANY!

Sunil Malhotra.

I AM YOUR RELIANCE MOBILE HOLDER FOR LAST SO MANY YEARS MY RELIANCE NO. IS [protected]

FOR THIS MONTH UR STAFF HAVE DEDUCTED ALMOST MORE THAN TWO HUNDRED RUPEES FROM MY PREPAID ACCOUNT AS I JUST RECHARGED TWO DAYS BEFORE.

SIX MONTHS BEFORE THEY HAD SMS ME ABOUT UPLOADING CALLER TUNE IN JUST RS. 6 AND WITHOUT MY CONFIRMATION THEY UPLOADED THE SONG AND DEDUCTED RS. 30 FROM MY ACCOUNT FOR SO MANY MONTHS.

I WAS NOT COMPLAINING ABOUT THAT. BUT LAST MONTH I HAD SMS YOU TO UNSUBSCRIBE THE SAME BECAUSE AS PER MY KNOWLEDGE YOU HAVE DEDUCTED LOT MUCH AMOUNT THAN THE SUBSCRIPTION. I HAVE TALKED TO YOUR MOBILE CUSTOMER CARE EARLIER ALSO, BUT THEY ARE NOT RESPONDING.

EVEN I HAD UNSUBSCRIBE THE CALLER TUNE TODAY MORNING THEY HAVE DEDUCTED RS. 30 FROM MY ACCOUNT SAYING YOUR SUBSCRIPTION FOR MY MUSIC STATION RENEWED.

WHAT KIND OF SERVICE IS THIS I AM NOT UNDERSTANDING.

SO I AM REQUESTING YOU TO PLEASE GIVE YOUR GALLERY ADDRESS SO I CAN PERSONALLY GO AND TALK TO YOUR OFFICER.

AND MY REQUEST IS THAT IF YOU WANT TO MAKE MORE MONEY. THAN SIT DOWN ON THE STREET AND BEG FOR THE MONEY.

YOU ARE THE BIG THIEF. U UNDERSTAND.

i STILL REQUEST YOU TO REVERT BACK THE MONEY ([protected])OTHERWISE I HAVE TO TAKE MORE STEPS IN THIS REGARD.

my numbet block uska karan bataye aaj 36 hors se jayada ho gaya ha mera do gsm number ko emergency deka raha ha kal subha 8.30 am se plz use tek karne ka kast kare muje paresani ho rahi ha mere pass dusara number v nahi ha

Dear Mr. Wane,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

Sir maine mnp ke liye on line apply kiya tha jisme mai apna number cdma me port karana chahta tha lekin compny ne mera number cdma ki jagah par gsm me port kar diya hai

I am the dealer with reliance communications, i have purchased approximately 500 handsets of the same in the month of may, i have provided all the documents necessary under trai's guidelines to the same, then also all handsets got disconnected, once again they told me to produce the documents, i have submitted all the documents , then also the scenario is same... now the concerned person is avoiding my calls and same is the case with reliance area manager and cluster head...

i have purchased it from kolhapur m/s sonal communication--- chetan bhai...
and contacted with mr-paramjeet and mr apoorval, ----area persons over there...
i have also given them the bills of handsets which i have purchased via fax... now they are making silly excuses...

i have purchased from kolhapur although it was not in my area, as i was facing many of the problems from local distributor...

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

I've received a bill of around Rs.10000/- but my phone is not installed i've complained many times but do not get any solution.

I have faced similar problems from Reliance. They simply don't offer a solution and say "What could we do if the server is down?" Even after contacting the nodal officer and service assurance cell, it takes about 20 days to get the job done. Reliance Communications is the epitome of irresponsible, callous customer services and its high-time TRAI intervenes and forces them to give the value for money to the customer.

Reliance is the poorest service provider. Frankly, it is a cheater.

Heaviest billing with poorest service

If you are not mad, NEVER GO TO bloody Reliance

- They charge unreasonably any amount they want. You cannot ask them anything
- Also, their network is very conjusted
- If you have not paid 1 month bill, they all u 100 times to ur home.
- They have not terminated my connection for weeks

I have been a consumer of Reliance mobile phone services for the past 3 years. My phone which was initially post paid was converted to a pre paid about a year back.

Recently in view of the government regulation ,where in every prepaid phone user is required to submit his her address proof for verification , my phone out going was termination. The termination happened on the 2 Jan 2007.I had recharged my phone for a sum of Rs 324 on the 1st of Jan 2007.

I called up their customer service on *333 and was asked to submit my address proofs for verification purpose. I submitted the address proofs by the 8th of Jan 2007 at the Web World in Malad West. I was assured that the phone service would be activated post the verification and the entire process would take about 72 hours.

Due to my professional commitments, I am a IT professional and work in a MNC, I have not been able to go on a daily basis to your web world and stand in the queue for the redressal of my problem.

On the 27th I again called up *333 and inquired as to the reason for the delay in the verification process. The customer support agent told me that I was required to re submit my address proofs as the initial documents had not reached them.
I visited the Reliance Web World in Malad West on the 28th to inquire as to the reason why the document had not been sent or any verification done. There I found people with issues same as mine and the stock answer given was as under:

1. ‘The server is down, so we cannot help you at this time’ – this is an answer that is give every day after 6 as the employees leave around this time and there is no one to attend to customer calls or inquiries. As an employee of a Software giant I know very well that IT technology has advanced to such an extent that server do not go down every day at 6 in the evening.

2. ‘You need to resubmit the documents as your address verification has proved negative’

Prior to working in the IT sector I have served in the Indian Army as well as the country’s premier investigation organization. I am well aware of the procedures and processes that are followed for verification of antecedents. Besides the process of asking customer to resubmit their documents again and again in itself shows a high level of indifference towards the consumer.

I have been staying in this house for the past 10 years and have the same address in my Passport as well as Pan card.

I wish to conclude by asking the following questions:
1. By when is my phone going to be activated.
( I am not going to submit any more documents or make any visits to your web worlds for this)

2. I had recharged my phone for Rs 324 on the 1st of this month. This amount has not been even partially utilized. What happens to this recharge?

My Reliance no. is [protected] is been disconnected since last 10 days without any notice, even though all the papers were submitted. And when we go to Reliance webworld, there's a common answer from the person that is your issue has been solved out with in 72 hours promise.

Even after submitting paper for second time at Reliance webworld, the connection is still not restored and when i consult to reliance customer care than they say that its not our issue it's the issue of web world and they were working on your complaint what rubbish that one when they are not able to set a connection then why they disconnect my cell. India most unsatisfied network "kar lo duniya muthi mai and became unsatisfied". Please please prime minister please remove that types of network from india please.

Hai ii

I am trying to convert my reliance CDMA 3G sim to GSM 4G now. but its not getting done. kindly suggest me the way forward asap. Its urgent.

Hi,

This is my RIL Card # [protected] and request #[protected] for deactivation of the RIL Data Card.

I am out of country and not using the Data card raised a request to termination.

Rgds
Suresh

i have not received any reply of my previous enquiry . so please leave a reply for me. I have registered a complaint on 18th August 2016.

Thanking You
Yours trul,
Om Prakash Shaw([protected], [protected])

my old CDMA no. [protected]. I need help in getting the SIM of kanpur/nasik with same number, at kanpur with same facilities. pasumarty.ramesh@yahoo.com

Belence cut, and customer care no support me, , automatic system on why? Automatically belence cut Why?

I purchased the same on 19 th December, 2015 from a local mobile shop. Its
price is Rs2498/ .Month & year of manufacture-04/2015. Model--AC3633.
From the very beginning it is not functioning. Its service plan--PERPAID HSD.
I want to see it in functioning condition, either by recharging or by repairing.

Please do the needful as early as possible.

I am using a reliance CDMA number from past 7-8 years.
it is disconnected from past 1 week. i am not getting responce from customer care how to activate it. prompt action will be appriciated.

Regars,
Swapnil.

My reliance cdma number is [protected] and no incoming calls or outgoing calls is on service since october 20 so let me know what is the reason to be disconnceted ? i am a subscriber of bihar