Beware of Reliance Big TV engineers cheating you
Big Tv installation engineers cheated me of 200 rs. If you take the 2190 package you get two vouchers for Rs.500 and rs. 200. The engineer who installed the channels used my coupons for installations and used the rs.500 to upload my package to 1990 and used the 200 to update some one else package. In the first month all the channels work so you wont notice a thing. After the first month is when you will notice what channels are missing. The result I was fleeced of rs.200 . When I phoned the customer care I got a complaint number [protected] but the customer care told me that they cannot do anything about it and the supervisor tells me that I should put up with it and pay the rs.200 bucks.
It is not the rs.200 that matter but I hate the insolence and high handedness of the people after having cheated you. This is a good product but I feel very sorry for having bought it now
I change my phone account from Reliance global to Airtel year before. Few weeks before i got an e-mail from Reliance that if you recharge your account with us you will get up to 150 minutes free. I recharge my account for 25$ to get 150 minutes free. They says on their site that free minutes will be credited in your account within 48 hours after your first recharge. Today it's been 10 days but they still have not been credited free minutes. I have been calling worst customer service everyday giving all my information everyday and they are giving me false promise that your account will credited within 30 minutes. Everyday they promise me this and still nothing happend. I think it's a false advertisement and i am going to file a complaint with BBB and Newyork consumer fraud department.
I REQUEST EVERY INIDIAN THAT DON"T USE THIS SERVICE. OTHER COMPANIES ARE CHEAPER AND GET BETTER SERVICE.
I rang both the Custiomer Service number i.e. [protected] and the Access Number to ring overseas, which is [protected] but on both occasions couldn't get through.
I want to cancel my prepaid account with Reliance India Call.com.au with effect from midnight of 18th November.
I am seeking help but no help available.
My phone number is [protected]
I siraj jafri(Officer service) exide industries limited, complaning from eil, haldwani office.
We had the corporate connection of reliance communication for our haldwani office from dec'07. I am giving the details :
Phone set model: classic - wp820
Phone no: [protected]
Complaint for: we had given the above stated hand set to your local office i. E abhilasha reliance communication, abdullaha building, bareilly road, haldwani, (Dist - nainital) , one month back as the above stated hand set got some internal problem, & it was not switching on.
But from last one month we are not getting any positive response from your local office, and the officers.
Please go through the complaint as quickly as possible and do the needfull.
Exide industries limited
I have a mobile phone provided by the company [protected], and i have a personal phone of my own that is [protected]. Eeven though i have booked in "DO NOT DISTURB" still my phones are receiving sms from MGinger and other companies - thanks to the courtesy of Reliance. I have mad several complaints to their customer support division even then it has not stopped till date. Kindly do the needful
Shiva Kumar Viswanathan
My internet is A/c No.[protected] (according to bill), which is not proper installed till date. I had complained many time to costumer care and reliance persons, but there is no action till date. I am mentaly upset regarding this connection because I did not use this connection for a single minut, after that I paid Rs.1133/-after receving the notice. Kindly solve my problem other wise I am claiming through RTI.
I have had the account with this company for about 4 years. We have had a perfact paymet history. Now I wanted to close the account and I called on Sept 20th, they said to call on Oct 15th, due to some offer they can not close the account till than, so I called on Oct 15, they said to call after 30 minutes or send email to customer care. I sent email and I called again, this time they said call at midnight or after to cancel the account!!! I guess there is no way out!!
my self prince kumar.i live in mohali. my room address is "209, phase-3A, mohali, punjab"i had submitted our document and money [ Rs 550.00 ] for broadband internet connection to mr.sunil kumar, his phone no.is [protected] and another person i don't his name but his mobile no. is [protected] on last friday [protected]).but till date now they not give
any responce and when i am try to call him then they do not receive my call and not give any responce .
prince kumar upadhyay
A1 technology Pvt.Ltd.
I have been cheated two times by RIM.
On October, 2007, I purchased a RIM recharge voucher of Rs. 495/- with the validity up to 31st December, 2007. But, unfortunately, no number I could scratch out for recharge. Immediately, I went to the shop from where I bought that. He suggested me to go to head quarter in Kakurgachhi, kolkata. After three times unsuccessful visit to the head quarter, I got a suggestion to visit web world, Park Street, Kolkata. They checked the voucher and replied that it was a valid number but at that time no 495/- voucher was available in the web world. They told to go after few days. Again, same reply I got from the web world that they had no 495/- recharge voucher. Entire process had been happening up to the last date of validity of the voucher. Being frustrated, I left the case. Recharge voucher is still with me.
I recharged my mobile with a RIM voucher of Rs. 399/- on 31st August, 2008 from my own mobile and immediately got a message of successful recharge. On September 3rd, 2008, the entire balance was removed. I contacted customer care when one of their representatives told me that due to technical fault balance was removed; within 48 h system would be as usual. After one and half day, again I contacted when they told me that due to making calls to some numbers, the balance was deducted and the line was then disconnected. Again I made a call to customer care asking that the answer given by the previous person was not correct because of the fact that the line was disconnected when was making a call to local RIM which, according to the facilities given with the 399 voucher, is totally free. Then one representative replied that no recharge was done on 31st August on my connection. I immediately asked which one was correct. Each person told that he was telling according to the data available. Then I contacted the retailer who told me that within one day it would be clear. But no result I got. Then I filed a complaint on 11th September at around 12:30 pm (complain no. [protected]) to Reliance. The respective person suggested me to wait for another 16 h which is already over getting no result. In the mean time, several answers came out from the customer care side and I think, with these contradictory answers they tried me to leave matter. This voucher is also with me. I also made them know the voucher number.
These are the two cases I have faced. But, I know several persons have been cheated by Reliance communication day after day. This is the way of earning money and increase the profit of the company.
I had purchase one mobile with 9 month validity prepaid card from local shop in the 21 octomber 2007 at pimpari, pune - 18. Some days back my handset get injured by some reason so i checked it from the near reliace service center. That people give me a remark that my handset MAIN BOARD get damage & simultaneously that people gave me approval letter from company for a new handset. That people told me go to the any reliance web world and show them approval letter they will give you new handset. But when I visited to the web world in the Aundh Area that people Behave like Strangers with me. They told me that they have not available model of this type and i have to visited all reliance web world in pune city personally. Which is not possible at all. So i request to the flore manager that please arrange something in this matter & give me the information that in which web world i find this type model. She told me that this type Classic 732 model is not available in the any reliance world because company had stopped manufacturing of this model long back. Then if company stop production of this type model then why should they give me approval for the same new model. Inside of that they have been approve me a another subsequent model. Because these all thing happened in the Warranty period. I also tried launch my complaint regarding this in this call center *333. But pravin shrimali named person behave very rudely with me. He get angry on me & told me that he is unable to launch this complaint and disconnect the call. If reliace give service like this then it is not so far that customer moved to the another services. so kindly look in to the matter.
L never seen such an irresponsible mobile service like reliance in my life. Two weeks before l had purchase two mobiles and one post paid connection from a reliance web world. L want to use the advantage of 440 post paid plan. At the tim of purchase l had submitted my lisence copy and photo. Retailer gave me the assurance that they will actinate my coonection with in after varification. Verification was over more than one week back. But my mobile number doesnt activated. L contact that retailer so many time but no use. L am fed now with this matter. With std offer actually l was cheated. L brought two mobile phones also. L donot know what to do. Any way l decided to throw this reliance connection.
Details of reliance web world
Reliance web world, kazhakuttom, trivandrum, kerala. Phone-[protected]
My in active sim number is [protected]
This is deepankar sharma from hyderabad i m facing problem of not accepting electronic recharge through rim prepaid mobile of you company. No one of your headoffice official, web world and customer care representatives are helping. I m receiving negative response from company. So many times request made. My mob no is [protected] buy on august'2008 from vanasthlipuram, hyderabad. . . I m facing this problem from 13'march 2009 till now if u can help please do the needful. . Reply on mob no mentioned above or mail me at [protected]@rediffmail.Com
Mr.d.J.selva ganapathy, executive of Reliance Communications, No.6, Ave Maria Complex, Trichy Main Road...
In the month of February2008 I have purchase reliance handset No.[protected] up to July 2008 the same worked well after mobile stopped working. I took it to seller, he told me that go sangli at Reliance Mobile Service Center, I went to Sangli to show the mobile, they have seen and checked the mobile and told me that the circuit is damaged you have pay Rs.750/- as repairing charges.
I do not understand, as per your warranty book, the repairing and replacement of part is free of cost in warranty period, how come the single people asking me the cash. Please go through in this matter give me justice, As the mobile which I purchased, for that I saved Rs.100/- per month.
I have bought big tv in bangalore on 29th august. Till now not a single call for installation. every day they say wait for some it will get installed. It has been a week now and no response from reliance. I hope there product fails and they should be punished for not helping there customers at least with the basic duty of providing minimum service.
Reliance India Call, in the beginning, was good; however, their quality of service and business practices are degraded a lot. It is outright fraud now.
Lines don't get connected. They play some nasty music loud - and you think the line is waiting to be connected. But they don't. Yet they deduct minutes.
Their customer service (?) is equally worst. They are rude and expect you to recite all your personal information even before they want to hear your problem. This is true even if you call them from the registered phone. Even my bank doesn't ask that much information. They don't believe you that the lines get disconnected. You can't see the call details of more than 30 days. They send no statements. I am fed up with this company. I understand others are also experiencing the same. Unless they drastically improve their business practices, it is better we all avoid this company.
This complaint is for the Reliance world situated in Reliance World, The Forum, No. 23 & 24, Ground Floor, Kormangala, Bangalore. I went on Sunday to ask for Reliance prepaid connection. Reliance world executive asked me an amount which was (as per my information from Reliance web world office) 100 rs more and hence I requested for the receipt for this amount as I emphasized that this amount is higher and hence request for receipt with breakup. Which they agreed and once I filled up the form and paid the amount the same person told me that their system had not been working since morning and hence He could not give me the receipt.
On this, when I requested the complaint form that was also declined and said to me that they do not have the compliant form and usually don’t entertain complaints. Then I asked the manager (Mr. Suresh) of that office, He said the same thing and asked me to lodge compliant directly from the web. Although, I paid the amount on the guarantee from the same manager that I would get my receipts within next 48 hours and today is Thursday and neither had I got the receipts nor the simple call from their office.
Surprisingly, they don’t have complaint section in their website and hence I can not lodge a complaint.
+91 80 [protected]
I want to cancel mylandline number [protected] because the service provided by reliance hello is useless. I had paid my bill and yet my number is disconnected. I went to the webworld for about five to six times to request them to start the phone, but there is no positive response from them. So I want to cancel the number.
I purchased the reliance l. g. rd 3500 handset (under new scheme of 1200 minutes free talk time) in 1200 rupees on 17-08-2008. I purchased this handset from "space electronics", 12 city plaza, sindhi colony, jodhpur-05, rajasthan. from last 24 hrs. I m waiting for its activation service. still I m not able to use my number to make/receive any call.
I have lost a good career opportunity, i. e. an interview call from dubai.
Why they have chosen the name "reliance" if they can not be "reliable"???
This is Durga Prasad. I have paid Registration charges amounting to Rs500 with an assurance from the Marketing personnel that connection will be given in 3-4 working days or max 7days. It's been 15 days as on today. Till now I have made more than 40 calls to the person.But everytime it's been said that today connection will be given which is not materialized till now. My Registration No. is [protected]. Customer service is very poor. There is no courtesy call made to inform us as to when connection can be given. This is very bad. I have not expected that Reliance functioning will be so disgusting. Totally bad. Very Very Very Very Bad!