Not accepting my sales coupons and direct manager rudeness..
Not Accepting my Sales Coupons and Direct Manager Rudeness.. I Visited the Store over the weekend on last Sunday 06/26th/2022 The Store's Location wAS: Popeyes Louisiana Kitchen www.popeyes.com 7606 Lem Turner Road, Jacksonville, FL 32208 · ~3 mi [protected] Contact Telephone Number Every , Single Time that i go there, They Are Never Accepting my...
Read full review of PopeyesService cleanliness time it took
Thurs. June 23 2022, My husband and I stopped at Popeyes for late lunch, it took over 20 min with only 2 people ahead of us, that was trying to fix their mistake, there were also 6 people in the back, no coke, no pepsi, bathroom hade no toliet tissue, no sanitizer, no paper towels, also there was a light out in one of the stalls, paper all over the floor. It was a disgrace, last time we will eat there.
Read full review of Popeyes$5.00 offer shrimp tackle box
I placed an online order for the $5.00 Shrimp Tackle Box Popeye's location at 7711 Annapolis Road, Lanham MD 20706. However, the employee stated that it was not offered at that particular location when I was never given any indication that the offer was not available. I was issued a refund but it is frustrating to place an order but it isn't available. I am hoping that this matter can be rectified.
Read full review of PopeyesTerminated without knowing reason why!!!
my name is tammye mickens i was assistant manager for sailormen inc located at 2996 applachee parkway under George Every.I recieved a text from Mr Every asking about incident that happen Monday evening so i called him back he ask me what happen i told the man was standing to the counter watching my workers and the came to me and that they uncomfortable so i walked up and ask him if he could have sit and wait on his fresh chicken sandwich he cussed me saying "hell no " i can stand right here i tried to explain to him why i was asking him to do so and he said [censored] i dont care they [censored]ing anyway so i got upset and we had words,never did Mr Every tell that it was going to be investigation about this complaint. i had requested june 1-6 off for my family vacation still havent heard any from anybody about the complaint so i am thinking the problem was sloved as go in to on my off day to help out still no one say anything to bout situation at hand so on my schedule day mike the open manager ask if i could come in early cause he need help so i wasnt on the clock 30 whole minutes before Mr EVery calls and tell me to clock out and leave the store and say Malcom is going to talk to you so i call Malcom who was in the hospital at the time say he didnt know what was going on so i text Mr Every and say if i am fired just say that cause Malcom say he dont know so Mr Every calls me and say i hate to do this over the phone but you are fired if you need anything let me know still havent told me i am fired for
No change back
On May 9th at 01:30 pm I bought chicken from Popeyes at 9001 Harlem, Bridgeview Illinois the total bill was $28.59 and I gave him a 20 and got back only $11.00 even, no change. So, I called their complant line once a week and asked them to give me a call back reguarding this and each time they said they would call me, I told them I don't answer unfamilar...
Read full review of PopeyesStaff touching chicken w/bare hands, chicken not friend hard, very soft
6/22/22 AT 3:06pm, Store #5303, waited 20 minutes after ordering on Popeyes app with a pick up time.Manager was not friendly and appeared to have an attitude.Older Korean staff was smoking when outside when I arrived.She returned to work w/out washing her hands and picked up chicken w/her bare hands, no gloves or tongs.Customer told manager 3X before she acknowledged customers. The staff told the manager"'it was my chicken."
Desired outcome: Please refund my money and the entire staff need training on cleanliness and germs.The managers need training on how to be pleasant and greet staff and say thank you.
Family meals
On June 21 2022, around approximately 7 pm. I always ordered a family meal and did not get one item instead I got one more wing, brest and leg for the 12 peace. Now they said you cannot do this. So I am forced to get something I don't eat. It is my purchase. My food and I do not appreciate having to get what I do not want. You are about to lose my family a...
Read full review of PopeyesShrimp, any kind popeyes serves.
I have been wanting to try Popeyes for awhile and finally did yesterday June 19. 2022. I wasted $18. The shrimp was actually fried breading with a had piece of a pencil eraser inside. Not edible much less any taste to it. No exaggeration - the shrimp was a dark dried up piece of rubber. Popeyes in Mt Prospect needs some training or decent cooks. No wonder that place is never busy. Stick with the chicken / that was somewhat edible. The fries weren’t totally done either. Very very Disappointing. Waste of money. If no improvement, they’re out of business real quick.
Dry, stale & chicken that's been sitting for hr.'s
On June 16th 2022, at about 7pm or 8:20pm, I decided to go to Popeyes at the 5th street HWY location to eat my last meal for the evening, because I had schedule my colonoscopy for June 21st, 2022, so this would be my last meal until the procedure.
So after arriving at Popeyes I purchased (as always) a 4 pec's wing mild w/fry's, I was charged $12.00, (a little more than usual) but ok.
After I got home around 8:40pm (not sure of time), I took off my jacket & shoes immediately &went down to my basement to eat.
When 1st eating, I noticed that my wings were a little hard, not sure why, I investigated. I then noticed I was given a 5 pcs & not a 4 pcs & then I found the food was dry & seem hard,
I became upset, because of not wanting to have to put my things back on & tracking down there to complain why my food taste & feel like it's been siting out all night & why the employees were serving food like this.
So I did, I got dressed all over again, got in my SUV & drove back to the Popeyes, upon arriving I found the doors were locked, so I had to get back in my SUV & drive to drive - in-, I asked the server immediately is it their practice to serve Dry/stale food that's been sitting for hr.'s & can I get my money back.
The server started to say Sir we cant take the food back because u ate some of it. I said I tried to, so I wouldn't have to come back, but it became so unbearable I couldn't do it & I then became upset. I then ask to speak to the Mgr. he to refuse to help resolve the situation.
I became irate & immediately told him I will never visit this store & I would notify my family & friends as well, He said do what u must its 9:30 or 9:40pm (it's been 2 hrs) he said, I said yeah I was trying to stomach this stuff but found I couldn't.
He said sorry can't help u, I said are u going to do me this way, he said yes I am...1 said WOW!.. ok never again will I come to this restaurant & I will try to put a stop payment on my debit card because I did not receive the service as promised... I just feel so unvalued right now!, all for $12 bucks... I ask the BBB if they can help also. People... be careful eating food from this location their practices are not up to standard, I noticed one time the window cashiers were putting up Tip signs at their window... they have very LOW standards.
Thank U
Jay
Desired outcome: Please Refund my $12.00
chcken
service was very slow. 3 times the price of kfc. big mistske. will not go there again. then when order was brought home, 3 items i was charged for were not in the bag. ordered boneless chicken breasts. received legs and wings. 6/17/2022 approx 3 30 pm.
Air
Yesterday and today have been extremely hot and this group at the Popeye's on 9th Ave. North in Bessemer AL have it hard! When do yall plan on fixing their air? Those poor workers dont get paid enough to work in extreme heat! My heart breaks for the group working both yesterday and today! SHAME ON YOU! Treat your employees better and then you will have a great place to eat
Desired outcome: YOU NEED TO FIX THE AIR FOR YOUR EMPLOYEES! ESPECIASLLY SINCE THEY ARENT GETTING PAID ENOUGH TO DEAL WITH RUDE CUSTOMERS AND THE HEAT
I am complaining about the Popeyes located on 7600 South Racine, Chicago. Lack of product and very poor service.
Today, June 15th, 2022 I pulled in to the drive through to place an order for one chicken sandwich. I was told by someone that they would be back to take my order. Over 5 minutes later I heard can I help you, I said I would like a chicken sandwich. I was told they were out of chicken sandwiches. It is not good business to have a customer wait 5 minutes or...
Read full review of PopeyesFraud/false advertisement
Urgent on-going fraud: false advertisement the sign clearly said 20 piece tenders only for $21.99 (see photo 1) and the on-site manager (rodrigo) acknowledged the mischarge for $34.99 (see photo 2) but refused to honor the price and proceeded to rudely and aggressively replied,"it is what showed up in the computer! So that is what you have to pay for! Next customer". It was a blatant fraud and customer abuse witnessed by all in the store; indeed, I have been wronged.
Desired outcome: 1. Stop the fraud immediately, so others will not fall victim to this crime; 2. Apology; 3. Full Refund; 4. Compensation for unwarranted oral and mental abuse.
Chicken
I went to Popeyes on South Willow st in Manchester NH. We live in Vermont so whenever I go visiting or on vacation and there is a Popeyes nearby I bring some home for the fam. This is the only one I found subpar. I got a 12 pc family dinner and asked for 6 wings and 6 thighs. The wouldn’t do that although every other one I’ve been to has obliged. I also got...
Read full review of PopeyesIncorrect order
My order was 12 peace family meal my receipt is right Ordered but when I got home 45 minutes later my order was wrong I asked for extra spicy and 2 large Red beans and rice with 6 biscuits. I payed $32.84 #13178 my dinner not spicy got had 6 wings 4 thighs and 2 breast 1 lag mash potatoes with gravy And 1 lag red beans and rice
Read full review of PopeyesNatchez ,Ms popeyes didnt honor the .59 chicken sell
I went thru drive thru when i heard about the .59 sell on 6/11/22 at about 5:30pm, i was told i had to order online to get the special,my grandma is 74 years old ,she still drives to popeyes. she was so disappointed ,she ask me to report thoughs lying [censored], her word exactly. Natchez Ms. popeyes thought it was a joke to have people coming up there .
Desired outcome: please address this problem
Mobile order
Hello first of all I'd like to say I love your product. That beimg said I had an issue today. I ordered a meal near my house when I got off of work I work about 30 min away from the resturant. I ordered a pickup time at 715 and placed it arpund 644. I got to popeyes at 4103 First Missouri credit union dr. Near arnold Mo. The lobby was closed ao I had to...
Read full review of PopeyesPopeyes 620 N Howard St
I went in to get chicken dinner and was refused service! She told me I had to go thru the drive thru even though everyone else was sitting eating there food . I was definitely discriminated against . Yes don’t go there they will tell you to out back and eat. You are not welcome there .
I guess my complaints is to short so let me give the stores name is 620 North Howard St in Akron , Ohio. Right off of Tallmadge Ave in Akron, Ohio,
Desired outcome: Definitely place should be shut down for discriminating against certain people.
Ripping people off
when going to Popeyes in Hazlet NJ. They tried to rip me off and then wouldn't give me my money back. Ordered a 12 piece of tenders that the menu board said 16.99 but they charged me 24.99. When I corrected them they told me they weren't gonna refund me because that is the price. I had to argue with them until they gave it. Then the manager made a rude remark about me fighting over 8 dollars.
Read full review of PopeyesRacism
I am a mixed race of hispanic and filipino. I went to buy some food after work, and the manager I think was on duty, started making fun about my asian half... I didn't find it amusing, and almost canceled my order. This behavior is what's wrong with this country now, bullying, and racism. I promise not to give any more business to that particular store..
Read full review of PopeyesMost discussed Popeyes complaints
unsanitary restrooms and poor customer service!Recent comments about Popeyes company
Rude staff refused to serve available items



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