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Pizza Hut

www.pizzahut.com

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1.3 2 Reviews 2957 Complaints
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Pizza Hut Complaints Page 24 of 148

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K
7:02 pm EST

Pizza Hut Two burnt pizzas

I order 2 pizzas today and they were over cooked and didn't have extra cheese like I order. Times are hard for a lot of people and it was a treat for my family to have pizza on Friday. I was disappointed and my grandkids.

Thank you
Kimberly Conway
2001 Summerbrook Circle Unit 2014
Athens, Ga 30606

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P
11:29 pm EST
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Two separate visits to the 10th Street Pizza Hut in Great Bend Kansas, have left us irritated and choosing not to patronize them again. 11/6/20, we ordered 3 Pizzas. When arriving at the store, clerk was totally confused, orders were mixed up, and pizzas were cold. Service took 30 minutes just to pick up the pizzas. 12/2/20 we attempted to purchase a gift...

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B
2:42 pm EST
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I have tried to report this 2 or 3 times. I'm told that Pizza Hut cares and yet I hear no more once I report this. I had a terribly messed up order. And another complaint is that my local pizza hut's prices are sky high in this time of Covid when so many are struggling for work and income. So I don't get to order pizza very often. But I had a really bad...

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G
10:08 am EST
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November 29 2020 I called to order large pepperoni pizza and breadsticks with cheese and bacon. I was put on hold. 10 minutes and I'm still on hold so my son called the number of pizza in sudbury ontario on the barrydowne, same number that I called and still on hold and it just rang and rang and rang so my daughter takes her cellphone calls the number and...

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P
10:53 am EST
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I went to the Pizza Hut on Euclid Ave. in East Cleveland, Ohio. I placed my order and because of covid you can't check your order. Once I was home I discovered my pizza was incorrect. I called and spoke to the employee and she was very nasty and rude. Every time I visit this location I experience a problem. I will never purchase another item from that...

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T
1:01 pm EST
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I ordered a pizza at 1030am Sunday November 22 2020 online for pickup at 1120am, I walked in the door at 1119 to pick up my pizza when I received it, It was burnt I asked could they remake it, moments later I was approached by the manager who refused to give her name and immediately refused to remake my pizza and said she would be giving me a refund I tried...

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L
5:32 pm EST
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I ordered 3 large pizzas and was told they would be ready in 30 minutes, When I got there to get my pizza, I called to let them know and the girl said I got you, so after waiting outside for another 30 minutes, I call back and was told the same thing (I got you). After 10 more minutes I called back and ask if she was coming to deliver my pizza, She then...

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J
8:31 pm EST
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Placed an order at 5:13 pm for pizza and cheese sticks. We were told food would arrive by 6:15 pm. Pizza finally arrived at 6:50 pm - 35 minutes late. It was extremely cold! Cheese sticks were so cold we couldn't eat them. I will NOT be ordering from Pizza Hut again!!! Very dissatisfied!!!

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J
11:41 am EST
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On November 5 at 3:56 I ordered a Pizza at the store at 2001 Katy Mills Boulevard in Katy Texas. The order # is 3201105155621001332032245. When I arrived to pick up my order, they could not find the order. The manager ultimately found it and said it would be ready in 30 Minutes. I told her to cancel the order and when questioned, she stated I would receive...

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M
6:53 pm EST

Pizza Hut product and service

Poor service cold food no follow up on complain to much bad experience this pathetic even I feel so bad sharjah muwailah commercial branch

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R
2:14 am EDT

Pizza Hut Phone number for the 40065 store says it’s not open and hangs up.

The store is supposed to be open at 11 am. No information on the hours are given. Just. We're not open. Then hangs up. Very rude. My phone number is [protected]. I just want to order a pizza.

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D
3:07 pm EST
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Ordered online, got a message of when food would be ready. Once I got there, I had to wait 25 minutes. The food was no where near done. When I got home and opened the box, it looked like it was half eaten before I got it.

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N
11:56 pm EST

Pizza Hut Rude Customer Service and food wasn't made as I asked due to technical errors

I placed an order online for a large 3 topping pizza and a 12 pc wing (buffalo mild) I called in at 11:45 to let the manager know that the pizza was supposed to have been light sauce and it didn't come over to them such as light sauce the male that answered the phone named Raymond told me it didn't come over as light sauce and he refused to make another one because of that I even asked could I get it tomorrow because they are closed he told me no I could file a complaint and he's not going to replace it at all due to it not being ordered like that. Raymond's customer service skills and handling complaints is horrible and it wouldn't have cost him nothing to replace it either way. If you look up all my previous orders they are all light sauce every last one of them that I order for myself and I 'know what his problem is but he don't need a job an/or he needs to be retrained or replaced you do not ARGUE with a customer period.

Anetria D. West
date of incident 11/3/2020
Time on receipt 22:15
order total $34.71
At this point Id like my money returned and the food remade as well as this particular person Raymond don't need a job at all. A BBB complaint will be filed as well because you do not ARGUE with a customer good bad or indifferent. I still have the receipt as well as the time that I called him to let him know that the food wasn't made correctly

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P
3:15 pm EDT
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The meat or sauce of crust just did not taste right. When I contacted the office on 1116 W Sylvania Ave, Toledo, OH 43612 The manager told me there was nothing he could do because I waited until the next day The reason for me not calling last night was because I was the last order they closed at 11:00pm by the time my pizza was order after 10:00 and wa...

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P
8:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pizza Hut Ordered incorrect

OCT 02, 2020 At 6:57 pm, I placed an order by phone #[protected] to be picked up at N. Henry Blvd, Stockbridge, Ga. ticket # 0108. I was told that it would be ready in 15-20 minutes. I arrived after 15 minutes. After paying for order I was told it would be 5 minutes which was fine. The problem is that the order wasn't ready for a total of 45 minutes. It was given at me at 7:38 pm. When I got home and looked at pizza, it had green peppers which I requested that I did not want any green peppers. I would like to request a refund . We removed green peppers from pizza but you could still taste them.

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E
earnre
US
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Oct 02, 2020 10:08 pm EDT

The way I see it if you had no issue eating the pizza then you should have no issue paying for it. If you cannot afford their prices try going to a soup kitchen or getting frozen pizza.

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D
10:57 am EDT

Pizza Hut Coupon not accepted on line order

Ordered a large 1- topping pizza and a large speciality pizza (veggie lovers) on 10/01/2020 at 6:32 pm tried to use coupon for $22.99 coupon code 32. Would not accept coupon. I tried several times but nothing. I ended up paying $48.46 for delivery of the two pizzas, more than 2 times the amount of the coupon. I did not realize the amount until after the order was placed.
Thank you
donald wilbanks
[protected]@aol.Com

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D
6:52 pm EDT
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The Pizza Hut in my town just recently started charging for the Parmesan and Peppers. Instead of packets, now they offer shakers for $1.00 each. I declined as these things should automatically come with a pizza order, at minimum, 1 packet per slice. It's a normal condiment for pizza! Good grief! I'm disappointed in you Pizza Hut. It's time to look elsewhere. There's better pizza out there anyway.

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M
5:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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Matthew Baalke [protected] As I waited in my vehicle for my pizza order, I just watched an employee walking around the store without a mask. As I saw who this employee was, I realized it was the same person that had literally stood 1 foot away from me moments ago at the neighboring food lion without a mask at checkout. I am so upset and disappointed in...

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D
5:26 pm EDT

Pizza Hut Phoned in order and price

I called the Irwin Pa Pizza Hut I requested a coupon order. She was rude. Just tell me what you want. Ordered 3 topping pizza, bread sticks and 2 liter Pepsi. Told her again I had a coupon gave her the code UT $15.99 . Told her pickup she told me the price was $18.01 even with 6% PA sales tax the most it should be was 16.95. I arrived called for pick up at car he said I needed to come in and pay I hadn't paid yet. Never was I asked to pay over the phone. I had 18 dollars cash waiting. I went in this time a gentleman told be it was 18.01 I questioned it showed him the coupon and he could not tell me how they got that number. He tried 3 times in the register and came up with the same. I told him forget it and gave him the $18 and walked out. He was clueless that he could have put the 15.99 in the machine and press tax and come up with the correct total.
Very dissatisfied with my service. I love your pizza but it will be a long time before I return to that store. Thank you for your time in this matter.

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A
6:03 am EST

Pizza Hut Gaji tak bayar

Saya masih tak dapat gaji bulan ogos, padahal hari ini dah 16hb sept. Sila lah bayar, jangan nak buat senyap je. Jangan sampai buat aduan di jabatan buruh.

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