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Pizza Hut Customer Service Phone, Email, Contacts

Pizza Hut
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1.3 2958 Reviews 2947 Complaints
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Pizza Hut complaints 2947

ComplaintsBoard
T
2:14 pm EST

Pizza Hut Pizzas

On 12/23/2020, we bought three medium pizzas at the Many (Louisiana) Pizza Hut. After getting home, I found that, instead of "hand tossed" that I had ordered on a Hamburger and Jalapeno, I got thin crust. Too, we were advised, before we made the 15 mile drive to pick up the pizzas, that they were out of Jalapeno...so...I wound up with a Hamburger pizza. I have two small dogs whose dry dog food kinda looks like, and has the consistency of, the aforementioned "hamburger". Needless to say, it was not fit for human consumption. My wife ordered a supreme, (using the term very loosely), that was barely passable, let alone "supreme". This will be our last trip to Pizza Hut, we will spend our money elsewhere.
Thank you,
Tommy Bolton
Zwolle, LA 71486

Desired outcome: Hire another manager !!!!!

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M
12:55 pm EST
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Ticket number 102 at 5:48 PM. Invoice number 63 Ordered on Dec-22-2020 one medium pizza to go at Pizza Hut which I began to eat right away. I am seventy years old, and worked during the day. I was really hungry. It appeared that the pizza was cooked earlier in the day, and had been warmed in a microwave. It was stiff, and not fresh even in taste.

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D
9:02 am EST
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Pizza Hut Pizza order quality

Yesterday we ordered a pizza from the store on Tremont Rd in Columbus, Ohio. The order was for a large thin crust half pepperoni lovers and half mushrooms. Please see the attached photo for the result! The pizza might have had a hint of sauce (?), a total of 13 slices of pepperoni and a limited amount of mushrooms. I contacted the store with an "FYI" call and spoke with the manager. I was told that he personally prepared the pizza, placed the measured amount of items on the pizza and inferred "what do you want me to do"! Just thought you'd be interested.

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D
7:24 pm EST
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I bought the new three part box from a green bay store- the pizzas had no sauce and everything was cold.

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T
11:21 am EST

Pizza Hut Simone

Yes hi my name is Tamika I was hired the day before yesterday to go into the store of Pizza Hut for training as a manager well as I go into the store the young lady that's on duty her name was Simone keep in mind this is my first date and she started showing me the ropes so she called it quote this little girl put the book in my hand and told me to go get temperatures for every cooler and me that was on this paper I asked the young lady how am I supposed to go take these temperatures and I have no idea where nothing that I have no idea what supposed to be What temperature was the highest was the lowest what it's not supposed to be and so on the young lady that the manager there is very nasty first off the young lady don't know me from nowhere first time ever meeting me and was very rude and disrespectful to me all because she didn't want to do her job did young lady feel to show me the ropes on how to take the temperatures of the products also when I saw it then I thought about it for a minute I was like hold up like this is my first day I have no idea where nothing's at I have no walkthrough I asked the young lady to do a walk-through with me and she told me quote I am not going to hold your hands and do your job for you I had to do a Set It Off look like hold up I just walked in this door this is my first time walking through oh my God the store. What I don't understand is how come they have young managers don't want to do the job

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D
7:47 pm EST
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I have severe COPD and am on oxygen so I ordered wings at 5:55 and they were to be ready by 6:15. They were suppose to bring them to car I had already paid. I called twice with no respond. I put my mask on and went in the crowded area with the other customers. The guy at the register was so unfriendly his name was Kallen. The guy getting the pizza out of...

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J
9:49 pm EDT

Pizza Hut Breadsticks

Breadsticks came cold and sauce aren't on wings

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N
7:50 am EST

Pizza Hut My box - buffalo wings with feathers

I Had ordered my box from Pizza Hut from Zomato on 11th Dec 2020

The food (My Box) was delivered and which had a Pizza Chicken Fajita / Buffalo Wing (4 Piece) & Potato Wedges.

We had the Pizza, but were surprised to see the Buffalo wings with Chicken Feathers. (See Attached Photo)

I called the customer care and they informed the manager will look at the case and replace the food. That's all they replaced the item without any apology or any feedback on my complaint.

Also I checked there is no suggestion or complaint in Pizza Hut website

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L
12:19 am EST
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Location was the pizza hut in dallas, ga, new location, I was applying as a delivery driver. I applied online and they called me back for an interview. I am more than qualified, I have two degrees in business plus customer service and other job experience. I went to the interview. I was on time, very polite, professional, and dressed sharp/ professional. I...

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I
11:24 pm EST
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4710 e speedway blvd phone number [protected] 12/4/2020 order time appx. 8:15 pm I ordered a large pepperoni regular crust half black olives, 2 liter of regular pepsi, mild buffalo boneless hot wings and ranch. My order arrived very cold! They made my order with cheese stuffed crust I did not order that I did not receive my ranch. The black olives were...

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K
7:02 pm EST

Pizza Hut Two burnt pizzas

I order 2 pizzas today and they were over cooked and didn't have extra cheese like I order. Times are hard for a lot of people and it was a treat for my family to have pizza on Friday. I was disappointed and my grandkids.

Thank you
Kimberly Conway
2001 Summerbrook Circle Unit 2014
Athens, Ga 30606

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P
11:29 pm EST
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Two separate visits to the 10th Street Pizza Hut in Great Bend Kansas, have left us irritated and choosing not to patronize them again. 11/6/20, we ordered 3 Pizzas. When arriving at the store, clerk was totally confused, orders were mixed up, and pizzas were cold. Service took 30 minutes just to pick up the pizzas. 12/2/20 we attempted to purchase a gift...

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B
2:42 pm EST
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I have tried to report this 2 or 3 times. I'm told that Pizza Hut cares and yet I hear no more once I report this. I had a terribly messed up order. And another complaint is that my local pizza hut's prices are sky high in this time of Covid when so many are struggling for work and income. So I don't get to order pizza very often. But I had a really bad...

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G
10:08 am EST
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November 29 2020 I called to order large pepperoni pizza and breadsticks with cheese and bacon. I was put on hold. 10 minutes and I'm still on hold so my son called the number of pizza in sudbury ontario on the barrydowne, same number that I called and still on hold and it just rang and rang and rang so my daughter takes her cellphone calls the number and...

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P
10:53 am EST
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I went to the Pizza Hut on Euclid Ave. in East Cleveland, Ohio. I placed my order and because of covid you can't check your order. Once I was home I discovered my pizza was incorrect. I called and spoke to the employee and she was very nasty and rude. Every time I visit this location I experience a problem. I will never purchase another item from that...

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T
1:01 pm EST
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I ordered a pizza at 1030am Sunday November 22 2020 online for pickup at 1120am, I walked in the door at 1119 to pick up my pizza when I received it, It was burnt I asked could they remake it, moments later I was approached by the manager who refused to give her name and immediately refused to remake my pizza and said she would be giving me a refund I tried...

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L
5:32 pm EST
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I ordered 3 large pizzas and was told they would be ready in 30 minutes, When I got there to get my pizza, I called to let them know and the girl said I got you, so after waiting outside for another 30 minutes, I call back and was told the same thing (I got you). After 10 more minutes I called back and ask if she was coming to deliver my pizza, She then...

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J
8:31 pm EST
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Placed an order at 5:13 pm for pizza and cheese sticks. We were told food would arrive by 6:15 pm. Pizza finally arrived at 6:50 pm - 35 minutes late. It was extremely cold! Cheese sticks were so cold we couldn't eat them. I will NOT be ordering from Pizza Hut again!!! Very dissatisfied!!!

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J
11:41 am EST
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On November 5 at 3:56 I ordered a Pizza at the store at 2001 Katy Mills Boulevard in Katy Texas. The order # is 3201105155621001332032245. When I arrived to pick up my order, they could not find the order. The manager ultimately found it and said it would be ready in 30 Minutes. I told her to cancel the order and when questioned, she stated I would receive...

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M
6:53 pm EST

Pizza Hut product and service

Poor service cold food no follow up on complain to much bad experience this pathetic even I feel so bad sharjah muwailah commercial branch

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About Pizza Hut

Screenshot Pizza Hut
Pizza Hut is a well-known American restaurant chain that specializes in serving delicious pizzas and other Italian-American dishes. The company was founded in 1958 by two brothers, Dan and Frank Carney, in Wichita, Kansas. Since then, Pizza Hut has grown to become one of the largest pizza chains in the world, with over 18,000 restaurants in more than 100 countries.

Pizza Hut's menu features a wide variety of pizzas, including classic options like pepperoni and cheese, as well as more unique offerings like the Meat Lover's and Veggie Lover's pizzas. Customers can also customize their pizzas with a variety of toppings, crusts, and sauces. In addition to pizza, Pizza Hut also offers a range of other Italian-American dishes, such as pasta, wings, and salads.

One of the things that sets Pizza Hut apart from other pizza chains is its commitment to innovation. The company has introduced a number of new menu items over the years, such as the Stuffed Crust pizza, which features cheese baked into the crust, and the P'Zone, a calzone-style pizza pocket filled with cheese and toppings. Pizza Hut has also embraced technology, offering online ordering and delivery services through its website and mobile app.

Pizza Hut is also known for its commitment to giving back to the community. The company has partnered with a number of charitable organizations over the years, including the World Food Programme and the Literacy Project, to help fight hunger and promote education around the world.

Overall, Pizza Hut is a beloved restaurant chain that has been serving delicious pizzas and other Italian-American dishes for over 60 years. With its commitment to innovation, technology, and giving back to the community, Pizza Hut is sure to remain a favorite among pizza lovers for years to come.

Overview of Pizza Hut complaint handling

Pizza Hut reviews first appeared on Complaints Board on Oct 28, 2006. The latest review New opening at Sheridan Drive Amherst NY 14226 was posted on Apr 12, 2024. The latest complaint The working situation before and during covid-19 was resolved on Jul 15, 2020. Pizza Hut has an average consumer rating of 1 stars from 2958 reviews. Pizza Hut has resolved 216 complaints.
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  1. Pizza Hut contacts

  2. Pizza Hut phone numbers
    800 028 7034
    800 028 7034
    Click up if you have successfully reached Pizza Hut by calling 800 028 7034 phone number 7 7 users reported that they have successfully reached Pizza Hut by calling 800 028 7034 phone number Click down if you have UNsuccessfully reached Pizza Hut by calling 800 028 7034 phone number 7 7 users reported that they have UNsuccessfully reached Pizza Hut by calling 800 028 7034 phone number
    United Kingdom
    8800 100 1958
    8800 100 1958
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    Russia
    600 569 999
    600 569 999
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    14%
    Confidence score
    UAE
    23 300 000
    23 300 000
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    33%
    Confidence score
    Hong Kong
    1700 506 070
    1700 506 070
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    Israel
    +1 (800) 948-8488
    +1 (800) 948-8488
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    United States
    +44 330 123 0790
    +44 330 123 0790
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    United Kingdom
    +1 (866) 364-0825
    +1 (866) 364-0825
    Click up if you have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number Click down if you have UNsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone number
    Canada
    +33 351 860 038
    +33 351 860 038
    Click up if you have successfully reached Pizza Hut by calling +33 351 860 038 phone number 3 3 users reported that they have successfully reached Pizza Hut by calling +33 351 860 038 phone number Click down if you have UNsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number
    50%
    Confidence score
    France
    +40 212 101 010
    +40 212 101 010
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    Romania
    +351 222 444 222
    +351 222 444 222
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    Portugal
    +46 86 638 895
    +46 86 638 895
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    33%
    Confidence score
    Sweden
    +966 920 000 910
    +966 920 000 910
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    Saudi Arabia
    +27 86 074 992 488
    +27 86 074 992 488
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    South Africa
    +65 62 353 535
    +65 62 353 535
    Click up if you have successfully reached Pizza Hut by calling +65 62 353 535 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling +65 62 353 535 phone number Click down if you have UNsuccessfully reached Pizza Hut by calling +65 62 353 535 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +65 62 353 535 phone number
    Singapore
    More phone numbers
  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
Pizza Hut Category
Pizza Hut is related to the Fast Food Chains category.

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