Pizza Hut - 5375 Highway 90, Mobile AL — pizza hut is a thief!
Pizza hut used my visa on someone elses order, 5375 highway 90, mobile al. I order a personal pan pizza to go and gave my visa card to pay for my order. A few minutes later the manager appears with my card and some cash, and told me they made a mistake and charged someone else’s order on my account. I refused to sign the visa receipt and refused the cash refund. I asked her to cancel the order on my card. She yelled at me it could not be done and I would have to take the cash. I told her that with today’s technology it could be done. She preceded to argue with me and would not let me talk. I told her to give me my visa, and to cancel my order. I drove off with my card, no pizza and someone elses order charged to my account. How stupid to managers think we are as consumers. I have called pizza hut customer service over and over and I am told the district manager will call you…. But he never does.
In my summary I meant to say if you have no phone, you don't matter
I ordered 6 pizzas only two was right
Pizza too hard to eat manager didn’t wanna resolve it
And very rude to employee who was trying to do her job and not just to me but to another customer as well
I should Sue then it happens every time
The server that was taking care of our table proceeded to talk bad, in the area that I could hear her rude comments.
My pizza was hard and crunchy when I got it either fix it or I will go else where
Great customer service.
frist i told her that i want i nife, she look at me with very bad and angry face she look very angry from my order i just want a nife, after this i told her that i need a super supreme pizza but she wan reading some this i think its book she told me that it's not signal for bay when i see after five minutes some vilibine people like her she Lough with them and bay with no problems she have also very very bad history with our friends they all hate to come to this branch because of this
so please help us to solve thus if you want.
thanks in advance
So I payed close to 30 dollars for cold pizza that took way to long to even get
today I am eat pizza very bad dirty test guid wrong service bout take order I want patoto but wrong take but I am not like wast my money not good test
I ordered pizza today it's been an hour and 4 mins still no pizza and it'll be cold like the past 3 times