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Olive Garden
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Olive Garden complaints 1104

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Olive Garden Terrible Experience with Olive Garden's Online Ordering System - Zero Stars

I had a really bad experience with Olive Garden's online ordering system. I tried to cancel my order, but I couldn't figure out how to do it. It was really frustrating because I had ordered food for Thanksgiving, but the restaurant was closed on the day we needed it. So, we ended up getting the food the day after Thanksgiving, which was totally useless. I mean, who wants to eat Thanksgiving food the day after Thanksgiving? It was a waste of money and a waste of food. If I could give Olive Garden zero stars, I definitely would.

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Olive Garden Decent but Not the Best: A Review of Olive Garden's Food and Service

The Olive Garden is a decent place to eat, but it's not the best. The salad was alright, but the soup was really watered down. It was hard to tell what the chef was trying to make. My wife's soup was different, but it wasn't great. Her spaghetti was really oily and greasy. It was terrible. The meatballs were okay, but nothing special. The bread was okay too. They didn't offer any oil and spices, so we had to ask for butter. We decided to take a booth in the bar area instead of waiting for 30 minutes, but that was a mistake. We won't be going back for a long time.

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Olive Garden Disappointing Experience at Olive Garden in Rivergate: Poor Service and Unprofessional Waitress

Olive Garden in Rivergate used to be a great place to eat, but lately it's been going downhill. I was really surprised to see this happen. The waitress we had forgot to bring my soup and didn't pick up any of our dirty dishes. To make matters worse, when we gave her the cash to pay our bill, she disappeared and never came back with our change. We waited for 30 minutes and eventually got tired of waiting and left. Despite her poor service, we still gave her a nice tip. Maybe she would be better suited to working at SONIC.

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9:04 pm EDT
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To Whom It May Concern, I am writing to express my deep disappointment with the quality of food and service I received at your Olive Garden location on Father's Day, June 18, 2023 in North Haven, CT. At around 6:44pm, I placed an online order for pickup. The order was to be ready at 7:05pm. The order was ready at 7:10pm. My experience at your establishment...

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2:37 pm EDT
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Olive Garden If you're here, you're gay

Olive Garden has been one of my favorite restaurants, especially for birthdays. My birthday is this month and I WILL NOT be having dinner with friends at your restaurant. Your support of perversion and child grooming is unacceptable, especially for a "family" restaurant. I hope you end up like Bud Light, Target, and Kohl's and any other business that is so unfriendly to families.

Sincerely,

Donna A Nunes

simonpure.[protected]@outlook.com

Desired outcome: Change your policy on supporting perversion.

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3:22 pm EDT
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On Monday May 29 2023 I ate at Olive Garden. And received the most UNBELIEVABLE HORRIBLE TREATMENT! I sent Olive Garden Corp my existence. I guess Olive Garden Corp doesn't give a rip of their customers are treated! I have been a customer of OG for over 25 yrs. I eat at OG in Kennewick WA on Gage about 3 times a week. The waitress came to tell me she...

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8:52 pm EDT
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Visited Richmond Indiana store @ 2:30 pm the lettuce was nasty. I had to pick thru it before eating it. The breadsticks were so hard I put between index finger and thumb and couldn’t break the crust. Quality was not good. The wait for service as we entered was not the best. Then couldn’t get no one to take our money to leave. The restaurant was clean and neat.

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2:26 pm EDT
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I will start by saying I never complain bc I worked in this industry for 20 years and believe me, I get it but this experience tops the cake and something needs to be done about it. My family (7 of us) came into store #1347 on Fields Ertle Rd in Cincinnati Ohio on Sunday May 14th which was Mothers Day so we expected a wait. We arrived at 1230 and was told...

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8:09 am EDT
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Regarding receipt number 60147, dated 04/28/2023, /table 47/time 6:42 pm/ olive garden 1142 pines blvd, pembroke pines, fl. 33026, total of check 51.75 plus 10 dollar tip = 61.75 the following complaint is registered: first, after ordering and food coming to the table i opened my napkin and noticed a big gum like substance one the inner side of napkin next...

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10:42 am EDT
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I have ALWAYS had excellent service and food quality. But on this particular visit, April 17th, EVERYTHING was lacking. The salad seemed to have been sitting for some time before it was packed for my to go order, the alfredo sauce was mixed with so much noodle water that the sauce was horrible, and the breadsticks that were given were nothing more than a...

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3:57 pm EDT
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Olive Garden Food quality

I'm contacting you to inform you of my not so pleasant lunch from Olive garden today I ordered the tour of Italy and a chicken alfredo the Alfredo on the tour Italy it was dry and hard fettucini noodles were hard the chickens seem to be overcooked not properly dressed with cheese and or sauce I will say the lasagna was okay but over all I was not happy with it the chicken alfredo was absolutely dry it seems as if there was no sauce on the plate the chicken was dried out the quality of the chicken wasn't good.we did not get more than three pieces in the plate seems like. I'm a single mother and I tried to treat my daughter as a gift of grades good and she was greatly let down my server was Jessica E. Who was on time with my school so I would say she did her job but the kitchen alone I feel the ball was dropped

Sorry, yet I feel cheated

STORE LOCATION

1802 N. West Shore Blvd

Tampa Florida 33607

[protected]

Ticket#

806-642

My OG #

4480

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8:12 am EDT
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Olive Garden Service/ food

My husband and i are regular visitors at the olive garden in savannah ga on abercorn street. They change hands rapidily . The bartender in training his name is chris , such a smart [censored]. The manager in training jackson worthless. My food was awful chicken was dry breadsticks everyone else got them except for us ask the bartender in training says he cant be in 2 places at once , go figure. Just a crappy experience over all. Taylor is the best.

Desired outcome: I EXPECT NOTHING AS USUAL.JUST TO LET PEOPLE KNOW GOOD AND BAD EXPERIENCE.

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4:29 pm EST
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Olive Garden Signature Salad Dressing

On 2/23/23 I purchased the signature salad dressing at our local store,what a let down from what we get when we go to the restaurant in Harrisburg,PA.

Totally different...The store bought was so vinegary we couldn't even eat our salads,yes it was that bad,so bad we tossed it the trash,so either QC at the plant were this is produced needs to step up there game,not only did we toss it,but I also lost $5.88 in the process,now being on social security 5.88 may not be alot to you but to me and my wife it is.

So thanks for your time.

Mike

Desired outcome: Replacement or Refund

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1:57 pm EST
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I came into Olive Garden last night on 2/21/2023. I apologize I can not remember the girls name that was our server but we came in right after 9 pm and when u walk in to the right was table and we sit in the next rope on the right if that helps. Then one server came up and then we got the second girl she came up and said I am going to be your server. All...

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2:08 pm EST
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My wife and I came to Olive Garden for lunch at Altamonte Springs, Florida location on 2/16/2023 at arountd 12:30pm. There were plenty of tables available as seen in the attached pictures and yet, we were asked, by the hostess, to wait. I don’t understand why customers are asked to wait if there are seats available. Being short of staff doesn't explain why a customer can not be seated. Please explain!

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6:39 am EST
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Olive Garden Soup

Ate lunch with my wife and son at Olive Garden Glorietta Branch Makati City, Philippines on Jan 15,2023. We ordered entrees which included unlimited soup. First soup my wife and I got was minestrone soup which was very salty. Complained about it to our server Trisha and a foreign staff probably an American who I think was stationed in the area were the soup are being refilled. No feedback, explanation or action taken regarding my complaint.

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11:10 pm EST
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Olive Garden Slow service, lukewarm food, bad pizza

We went to Olive Garden at Ala Moana mall in Waikiki, Hawaii. We went on Tuesday, January 3rd, around 2pm. It was not busy at all and yet it took the server a while to get us Parmesan cheese, our bill, boxes for our leftovers, and she made some mistakes on our bill. She was nice and polite, but there was no reason for the extra waiting. ALL our meals were lukewarm at best, which caused them to not taste good. My baked ziti was hardly baked and the cheese was barely melted. The children’s pizza and fries were barely warm. The pizza tasted weird and did not have much cheese. We would not recommend this location to anyone.

Desired outcome: We would like a partial refund or money off another visit.

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10:04 am EST

Olive Garden Pan Shrimp Scampi

The transaction number is [protected]. Customer’s name Maria A Wheeler. Order location is Olive Garden Spectrum Frederick Md. Date ordered pick up 12/31/22 2:55pm.

The order is not good. Noodles I are sticky already. A sign that the food are bad already. It seems like they freeze it and just reheat it. I had a diarrhea the whole night. Luckily, it’s just me that first try it. When I noticed it’s bad already I warned my visitors not to eat it, and put it away right away. I’m requesting for a full refund of this item. If you need proof. I could show you in person. Thank you.

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10:36 pm EST
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Hello, yesterday we went to the Olive Garden, Montebello Towncenter in Rosemead CA for dinner to celebrate my sisters birthday, which it got ruined with your bad service. We all had an awful experience, party of 5, someone from my party walked out upset and hungry before receiving our dinner plate. Our first waitress Genesis took a while to get our drink...

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6:36 pm EST

Olive Garden Waitress / waiter staff, poor customer service

Today, 12/09/22 at 2:25 PM, my wife and I were seated in the 510 Woodbridge Center Drive, NJ restaurant. The restaurant was not crowded, and we were seated immediately.

At 2:45 PM we got up to tell the manager that no wait staff employee had come to our table. Other customers that were seated after us had their drinks and food orders and taken by their server. Finally, a server came to us and would only take our drink order because the waitress, Yani was busy. The drinks arrived at our table by another employee.

Finally, Yani arrived to take our order. The bread arrived and we had previously requested butter on the side. Yani stated that this Olive Garden ran out of butter. This we found to be unusual.

Yani took our order, salad, appetizer, two main dishes to eat at the table and two $6.00 take out special promotional meals to go. Each employee was polite. After a small wait the salad arrived. We had no plates, and she did not bring any.

No server or Yani came to the table while we were eating. When the main entrees arrived, we asked Yani to remove the dirty salad bowl and the appetizer plates and refill my iced tea. She touched the salad bowl, lifted it about 5 inches and placed it back down. She did not take any plates. I placed them on the next table. We did not get our takeout meals, we requested them three times! No refill of iced tea was provided. The food we ate was good. We usually order dessert and cappuccino. No dessert or coffee was offered after we finished our meal because Yani nor any server came to us. I got up to complain to the manager. As we were paying the bill to leave, the iced tea came. No staff member was rude, the food was good but service was very, very poor. Check number 829890 was provided a credit by the manager who was aware of the poor service.

Olive Garden's promotional $6.00 meals were not provided to us or billed to us.

We visit this and other Olive Gardens in Piscataway, Route 35 Monmouth next to the mall, all in New Jersey, on a regular basis. Route 35 Monmouth has the best service each time.

Desired outcome: You tell me if you think a desired outcome should be. Number One should be to retrain Yani as a server.Neil Spandorf, [protected]@att.net

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About Olive Garden

Screenshot Olive Garden
Olive Garden is a popular American casual dining restaurant chain that specializes in Italian-American cuisine. The restaurant was founded in 1982 in Orlando, Florida, and has since expanded to over 850 locations worldwide. Olive Garden is known for its warm and welcoming atmosphere, friendly service, and delicious food.

The menu at Olive Garden features a wide variety of dishes, including classic Italian favorites like spaghetti and meatballs, fettuccine alfredo, and lasagna. The restaurant also offers a range of soups, salads, and appetizers, as well as seafood, chicken, and steak dishes. Olive Garden is also famous for its unlimited breadsticks and salad, which are served with every meal.

In addition to its delicious food, Olive Garden is also known for its commitment to quality and freshness. The restaurant uses only the freshest ingredients in its dishes, and all of its sauces and dressings are made from scratch. Olive Garden also offers a range of gluten-free and vegetarian options, making it a great choice for diners with dietary restrictions.

One of the things that sets Olive Garden apart from other casual dining restaurants is its warm and welcoming atmosphere. The restaurant is designed to feel like a cozy Italian villa, with warm lighting, comfortable seating, and rustic decor. The staff at Olive Garden are also known for their friendly and attentive service, making every visit to the restaurant a memorable experience.

Overall, Olive Garden is a great choice for anyone looking for delicious Italian-American cuisine in a warm and welcoming atmosphere. With its commitment to quality and freshness, friendly service, and extensive menu, it's no wonder that Olive Garden has become one of the most popular restaurant chains in the United States.

Olive Garden Customer Reviews Overview

Olive Garden is a popular Italian-American restaurant chain that has received a lot of positive reviews from customers. Many customers praise the restaurant for its delicious food, friendly service, and cozy atmosphere. The restaurant is known for its unlimited breadsticks and salad, which customers love.

Customers also appreciate the variety of menu options available at Olive Garden, including pasta dishes, seafood, and steak. The restaurant also offers a range of vegetarian and gluten-free options, making it a great choice for those with dietary restrictions.

In addition to the food, customers also rave about the restaurant's affordable prices and generous portions. Many customers feel that they get a lot of value for their money at Olive Garden.

Overall, Olive Garden is a highly recommended restaurant for those looking for delicious Italian-American cuisine in a cozy and welcoming atmosphere. With its friendly service, affordable prices, and delicious food, it's no wonder that Olive Garden has become a favorite among many customers.

Overview of Olive Garden complaint handling

Olive Garden reviews first appeared on Complaints Board on Feb 22, 2009. The latest review Service and food was posted on Apr 15, 2024. The latest complaint Food quality was resolved on Apr 15, 2023. Olive Garden has an average consumer rating of 1 stars from 1115 reviews. Olive Garden has resolved 79 complaints.
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  1. Olive Garden contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
    +1 (877) 500-9706
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    +1 (800) 248-4935
    +1 (800) 248-4935
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    Gift Cards - USA
    +1 (888) 888-3341
    +1 (888) 888-3341
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    Gift Cards - Canada
    +1 (844) 645-6925
    +1 (844) 645-6925
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    Customer Service
    +1 (800) 331-2729
    +1 (800) 331-2729
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    Guest Relations
    +1 (626) 821-0636
    +1 (626) 821-0636
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    General Manager
    +1 (407) 245-4336
    +1 (407) 245-4336
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    Guest Relations
    +1 (847) 428-1981
    +1 (847) 428-1981
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  3. Olive Garden emails
  4. Olive Garden address
    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
  5. Olive Garden social media
Olive Garden Category
Olive Garden is related to the Casual Dining category.

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