Fuddruckers / Luby's Fuddruckers Restaurants Customer Service


Luby's Fuddruckers Restaurants, LLC

13111 NW Freeway, Suite 600
United States - 77040

Customer Support Phone Numbers

+1 713 329 6800(Human Resources) 1 1
+1 800 886 4600(Franchise Information) 1 0
+1 713 329 6946(Real Estate) 1 0
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM

Fuddruckers / Luby's Fuddruckers Restaurants Complaints & Reviews

Fuddruckers / Luby's Fuddruckers Restaurants / buffalo burger & strawberry shake

Jul 15, 2019

I Ordered a medium plain buffalo burger and got a normal Burger of the wrong size. DOUBLE FAIL! The strawberry shake was Several minutes late and by the time I got halfway into the meal With dry mouth, the Shake was ready so I had to have it late as a dessert. I WANTED IT WITH MY MEAL! The...

Fuddruckers / Luby's Fuddruckers Restaurants / false advertisement

Jul 14, 2019

On the sign that's outside of Fuddruckers in Jackson, Mississippi read "Try our New Turkey Burger Basket for $4.99 " when i walked in and went to the counter to order the "New Turkey Burger Basket " the cashier told me that they didn't have anymore Turkey Burgers which they were giving...

Fuddruckers / Luby's Fuddruckers Restaurants / dondra hollihand

Jul 11, 2019

Dondra Hollihand threatened and harassed me through social media, she also made a threat of physical violence against me while on the clock at work. I have many screen shots of the conversation, in addiction to a screen shot of the manager Ken's wife encouraging the unprofessional behavior...

Fuddruckers / Luby's Fuddruckers Restaurants / bad way with your permanent guest

Jul 07, 2019

Hello, On 30 june 2019, i take my family and visited Fuddruckers, Mohandsen, Egypt, hotline#16226 Tele#37485063, actually i found the system there is not like the standards of Fuddruckers in each country i visited like, USA, KSA, Bahrain, Emirates, they asked me to pay extra charge for Salad...

Fuddruckers / Luby's Fuddruckers Restaurants / ruined my anniversary and eid

Jun 06, 2019

6th June Thursday Me and my fiancee came to celebrate our anniversary and eid vacation. So we came before she starts her work which is 7:00 pm at 4:30 we ordered 2 main courses and 2 appetizers. The 2 appetizers reached the table 5:10 which is totally normal but the main courses they didnt came...

Fuddruckers / Luby's Fuddruckers Restaurants / fuddruckers experience

May 08, 2019

I went to Fuddruckers for lunch yesterday and had a terrible experience. When we ordered, I asked for the senior discount. After the employee rung it up and I received my receipt, I noticed the discount had not been applied. I questioned a couple of employees about it and they didn't know...

Fuddruckers / Luby's Fuddruckers Restaurants / manager / supervisor work on the weekend in the evening

May 05, 2019

My son start working their couple weeks now. This is his first job and he is still in highschool. Now he quite because this guy told him that he's gay and the guy said in his own words '' look we have 3 girls cashier include that sissy.'' who was my son and he call...

Fuddruckers / Luby's Fuddruckers Restaurants / received partial refund/bad customer service/served frozen food

Dec 23, 2018

Hi After all, I received food I could not eat because of gluten allergies, only refund 10.25 : of 12.52 bill .After 50 minuets, I needed to go, In the car I had groceries and no patience. On 12/22/18 at3:08 PMI made a carry out order of a black bean burger on a gluten free bun w/Swi...

Fuddruckers / kids meal chicken tenders

Oct 01, 2018

I am loyal fuddruckers customer for the past 20 years. Today the 1st of October at 8pm I have ordered kids meal chicken tenders. Unfortunately I was scammed by receiving a diffrent kind of chicken tender the one you get from grocery market the cheap ones and not cocked well !! order took...

Fuddruckers / Luby's Fuddruckers Restaurants / burger and sodas

Sep 30, 2018

Burger just didn't good didn't have mushrooms for the mushroom swiss burger before they had no bacon for the bacon cheeseburger and charged full price and sodas were undrinkable didn't taste nothing like what they were gross color and taste do they ever clean the machine I would be ashamed...

Fuddruckers / Luby's Fuddruckers Restaurants / delivery service in cairo

Sep 28, 2018

Dear Fuddruckers stuff, I have been visiting your Egypt cairo branch since several years ago. The quality is the best and the stuff are friendly. I really enjoyed the meals. I called the branch today for a delivery and they said they don't offer this service!!! And I have to request the...

Fuddruckers / Luby's Fuddruckers Restaurants / customer service / inquiry 40218

Aug 22, 2018

This is my 6th email to you about my 8 missing gift cards totaling $435. I purchased these on August 10th at 10:37am. The order number is 810931012 / Invoice #5527. I used my credit card ending in 4976 to make the purchase. Yesterday I called customer service because I have heard nothing...

Fuddruckers / Luby's Fuddruckers Restaurants / service complaint

Jul 21, 2018

Hello, I am extremely unhappy with the service I am receiving. An order was placed at 07:09 using the Doordash online platform for food from Fuddruckers, the food has still not arrived. I called Fuddruckers and the woman (Leslie) was less than helpful. The initial representative put me on...

Fuddruckers / Luby's Fuddruckers Restaurants / cashier texting while taking our order

May 14, 2018

This is specific to the Woodbridge, VA Fuddrucker's location. The cashier was very busy texting the entire time she took our order. She failed to note that my wife, who has celiac disease, required a gluten free bun. The cashier became annoyed when we pointed this out, rolling her eyes and...

Fuddruckers / Luby's Fuddruckers Restaurants / female employee

Mar 25, 2018

As I was spending my Saturday evening in the Millcreek mall, I was in the food court with my child. We were deciding where to eat. My son suggested Fuddruckers. I was hesitant to order two meals from this food chain, but I did anyways. I was very unsatisfied with my service. The female...

Fuddruckers / service and food quality

Feb 04, 2018

Dear sirs, I am Dr. Pierre. I have been a long term customer for your restaurant. Today i have experienced the worst service and food quality ever . First the order came wrong not as what i requested. Then the order came after 30 minutes from ordering it was so cold. I then requested to...

Fuddruckers / mishandling coupon

Dec 04, 2017

I have a coupon that says $7 flat for hamburger, fries & drink. I went to use it. I wanted to add cheese for $1. There was tax for me to pay of $.66. So I should just pay $1.66. Instead they charged my mc $8.66. We went over the confusion 4-5 times. They would not change the charge of $8.66...

Fuddruckers / bakery

Aug 29, 2017

Was in the store had my receipt from my last visit where I had bought brownies. They where hard. So I ask the guy at the counter if he could help me. Oh i'll have to ask the manager. He came back no refund, no replacement, but if you want more brownies I could knock off 15%. Why should I...

Fuddruckers / rudeness

Aug 22, 2017

Today, My Husband and I came to fuddruckers in kissimme fl. The clerk last name CRUZ was talking with his fellow co-workers in a circle at a corner on the front, My Husband and I waited a good 15 min before he decided to take our order once he did, he was super rude while taking the order...

Fuddruckers / service

Aug 09, 2017

I called the Beaumont Texas store and asked to speak with an hiring manager as everyone knows that nowadays phones record everything you say on a phone but fast forward a lady named Brittany answered and I politely asked can I speak to a hiring manager and she said well call back after 3...

Fuddruckers / racial discrimination

Jul 16, 2017

The worst experience I have ever had at a restaurant. We arrived and nobody would even acknowledge us. The supervisor Suzanne looked at us and wouldn't even say hi or anything. We stood there for fifteen minutes and they didn't say a word. The supervisor spoke to different employees about...

Fuddruckers / poor service

May 16, 2017

•did not get acknowledged when we walked in the store • girl playing with her hair while wearing gloves and touching on the computer • employee said a register wasn't working when we asked if we could be helped and then took someone else behind us •got charged for an extra meal •3 girl...

Fuddruckers / general

Apr 12, 2017

I have always been a big fan of Fuddruckers (for over 30years) but I have changed my mind. The last couple times I visited the amount off fries I received equaled a small Burger King fry. Also the cheddar liquid cheese was very runny and tasted fake. Did you change it. I have been so...

Fuddruckers / desserts

Mar 18, 2017

Hi, I went to the Fuddruckers Branch in Sahara Mall in Riyadh, Saudi Arabia (on 16th March 2017 at around 11:00 pm). After having a good meal, we ordered two desserts. Blueberry Cheesecake and Fudds Volcano. Now this is not the first time that I ordered such desserts at Fuddruckers. What...

Fuddruckers / rock found in ice cream cone

Mar 16, 2017

On March 16, 2017, I was having my birthday dinner with my friends at Fuddruckers in Union City, California. After my dinner, I decided to get ice cream in the store. Upon eating it, I was pleased with the product, but at the end of the dessert, as I was consuming my ice cream cone, I...

Fuddruckers / workers and service

Jul 25, 2016

Kings Highway, Myrtle Beach, South Carolina 5/24/16 I am writing regarding our visit to one of your Fuddruckers in Orlando, Fl. We went there while on our vacation and were very disappointed about the service. First when we got there, the cashier was laying on the cash register which seemed...

Fuddruckers / servive & quality

Jun 25, 2012

My complaint is about Fuddruckers in Mayaguez, Puerto Rico. The first impression upon entering is a LONG SLOW line. Finally after about 20 minutes a host came to "take our meat order" claiming it would speed things along. When we finally were called next from 1 of the 3 registers we were...

Fuddruckers / stealing things


Fuddrucker's employee stole my cell phone. I went to the restroom, my phone fell out of my jacket pocket and another customer texted my cousin that she found it and was turning it into to employees there. I went back to get my phone and magically they "didnt find it". General manager...

Fuddruckers / world's greatest hamburger? not!

I had a horrible experience at this restaurant. I came to eat at this location with my family which includes two young children. After I ordered our food and was walking to our table I could hear the manager yelling at his employees in the kitchen. He wasn't just talking in a loud...