Olive Garden reviews and complaints 1
View all 1109 complaintsOlive Garden - Cold food, management
Valentines Day nightmare. I ordered a steak and my wife ordered the kabobs. Both were to be cooked medium. When the food arrived the waiter carefully removed hers from the skewers, asked us to try our food and asked how they were. We both cut into them and they were both medium. My wife however noticed that hers was warm on the surface, but cold in the middle, like it had been sitting under a lamp for some time. The waiter apologized, took the plate back and said he would take care of it. When he returned, 15 minutes later, he cautioned that the plate was very hot. We noticed right away that the kabobs weren't on a skewer and only contained about half an order. When she cut into a piece of meat, it was hot allright, but it was also cooked well and had no juice left. The kitchen had either put it back on the grill or microwaved the heck out of it.
We had now been sitting at the table for over an hour and neither of us were interested in waiting any longer. We called the manager and told him we wanted our bill. We had never seen him there before and he just stared at the plates. He then said that he would have her kabobs re-made. My wife replied thanks anyway, but "my husbands dinner is now cold and this whole dinner experience is pretty much ruined. He finally said "just a minute". He left and returned, apologized and said that he had taken care of our bill. That was the end of it. He did nothing to entice us to return to his store and we will never go back. This is a real shame, because we live in the area and used to eat there a couple of times a month.
The first problem which was a cold meal was made even worse by the second problem, which was a manager that didn't have the first clue about customer retention.
Newnan lost a TGI Fridays last year due to lack of customers. Watch out
The complaint has been investigated and resolved to the customer’s satisfaction.
In Olive Garden off new Hope road in bentonville today around 12:30 to about 1:30 ish and someone came in with a dog in a stroller !
Not a service dog if you get my drift .
Why won’t anyone say anything and make them leave ?
I love my dogs but they are home where they belong .
I don’t wish to eat a nice much with others dogs .
This needs to stop !
The salad had olive seeds that almost broke my teeth and the soup was full of meat and the pasta tasted stayle so the whole meal was a disaster please send me some giftcards for my money back thank you current resident 2155 glenlock dr deltona fl 32725 i paid 60
My wife and I visited Olive Garden on 10/25/2023.
We were told there was a half hour wait for the
Classsico Lasagna meal at 6:00 PM Wednesday.
When we got our food the lasagna was flat and less then
a lunch size portion. Two meals.
Olive Garden
35 S. Willowdale Drive
Lancaster, PA
check #61073 $37.71 VISA DEBIT PAID
I filed a complaint with you guys awhile ago about my gift card u sent me and unfortunately u guys gave me a gift card with a $0 balance so when i went in to get my dinner i now had to pay out of pocket. I am not happy at all with this and i keep reaching out to u guys and getting no where at all
I ordered. 2 lunch menu today and it was like a kids menu plate what is going on ?
Usually, the plates are much larger , very disappointed
Please respond
My 80-something year old parents just finished some strawberry shortcake they took home from your restaurant in Colonie, New York. Not long after finishing it, they both suddenly got nausea and both had diarrhea. Is it possible your strawberry are contaminated? Have there been any other reported cases there recently?
In my order of chicken fettuccine there was a long piece of metal like piece of a needle in my food.
The new way of serving Chicken Marsala is very bad. It is barely edible. Please go back to the old recipe. I can no longer go to Olive Garden for my favorite dish.
I have seen your TV commercials and your Lasagna looks the way it is suppose to, but when you get it at your restaurants it comes out looking like a burrito and nothing like Lasagna.
This has happen twice at different restaurants.
My name is Joseph Gschwind
487 Ridgewood Lane, Ellenton, Fl. 34222
[protected]
They ran out of traditional smoith sauce they gave me tomatoes paste/pizza sauce instead from gfs market it was terrible I have severe hearty burn now