Olive Garden

Our small community experienced a horrible tragedy today as one of our neighbors lost a son in a horrific accident. We wanted to buy the family a dinner that we could pick up from your Bend, Oregon location and then we would deliver the meal to a family of 10 grieving people. I called the Olive Garden and explained that I needed help in trying to pick a meal that would help the family avoid having to be concerned about feeding everyone.

The General Manager, Tina Anthony, spoke with me and was exceptionally helpful and understanding. After I placed the order she said Olive Garden was pleased to donate the meal as a showing of support for the family. I was completely taken aback. I intended to pay for 100% of the meal and her unsolicited offer of community support was more than I could imagine. She explained that Olive Garden is part of the same community I was and this was Olive Garden's showing of sympathy. Absolutely unexpected and moreover, so generous in this day and age that I had to thank Olive Garden for such a community policy and for General Managers such as Tina Anthony. What a treasure.

I insisted on paying but when I picked up the meal for 10. I was told it was $64, well below its fair or advertised value. It was explained that Tina donated some of the meal anyway. Today we are all experiencing in-fighting and suspicion between various groups. It is quite disheartening. This genuine gesture of kindness to is to be applauded. Tina was a star and the whole episode was terrific and lightened the load of this family. I was an Olive Garden "Frequent Flyer" before, but now I am a die hard supporter

I have one complaint. You do not have a place where you can send positive comments. That is unfortunate. Please acknowledge receipt of this compliment so that it is not lost and let me know that it has been sent on to the highest levels of the Company. This is truly an extraordinary corporate policy and it was beautifully implemented, with genuine heart and concern, by Tina Anthony. Thank you.

me and my family had dinner tonight. It way too long for us to be served our dinner we waited over two hours to get our wholemeal done between our are salad and our dinner. Some people in our party did not get all the food they ordered. We ask for again for stuff ordered.

Hi, Me, my husband and my son love olive garden restaurants. But after today probably it was our last visit there. Everything start from we was waiting 15 minutes to our server, servers keep ignoring us and not offer us at least drinks. we left.

on Saturday December 26, 2015 we went to olive garden for dinner as usually I have dinner with my family 2 times a week at olive garden we got the and we have to set for 15 minutes without a server if it was a busy day I will understand but the restaurant was almost empty. it is not okay

Last Saturday, Jan. 20th, my husband and I wanted to go out for a nice dinner. We have recently started going to Olive Garden after many years of absence due to poor quality and service. We had a 20 minute wait which was no problem. We sat in the bar and had a glass of wine.

When we were seated, we sampled some of your house wines and placed our order for dinner. I had my favorite, stuffed chicken marsella (sp?) and my husband had his usual, spaghetti and Italian sausage. Our waitress was new but very nice and our salad came right away. However, after 2 bites of salad, out dinner was served. Needless to say, we were disappointed and irritated that the main course was served so soon. Also, my “stuffed” chicken had absolutely nothing between the layers of chicken and it was also on the cold side. It was not the same an previous orders. The waitstaff didn’t seem to think there was anything wrong and hurried on to help other tables.

I realize it was a busy night due to the fact there were 2 birthday parties going on at the same time. However, I have been associated with the restaurant business for over 30 years and know this is not acceptable as an excuse.

I guess I can sum it up by letting you know how disappointed we were. We were hoping things had changed at Olive Garden. Perhaps not?

The Redding Olive Garden is 90% of the time horrible! You pay good money for bad service. Almost everytime my husband and I go there we get out food before we even have time to finish our salad! All you can eat they advertise, well unless you want your main entree cold, you can't even finish the first salad. You never get more bread sticks until you have already finish your main entree! Why can't they automatically bring out bread sticks WITH your dinner! Our waitress last night (8/7/9) was busy talking it up with some other customers while we were waiting for more salad and bread sticks and of course our main entree was served by yet another waiter, where the hell did he come from? I love their food, but the Redding Olive Garden sucks. I have eaten at other ones and they are wonderful for service and getting you what you want when you want it. I hope the Redding, CA manager reads these complaints.

My 16 year old son take his girlfriend out to the olive garden for her birthday. They both order pasta, my son orders a salad with no dressing and his date orders one with dressing they bring the one with dressing but he never sees another salad come out. Also they bring the bread sticks out, but never return to the table except to leave the ticket for them. This was almost a $30.00 meal and also a special occasion that basicly went bad all becasue they had a bad waitress. I would hope that we would get a gift card from them for this bad experience.

Lisa Brand
Adam Brand
377 Lakeshore Dr.
McCook Lake SD. 57049

Arrived at Olive Garden and was seated by a very nice young lady and fifteen minutes later no one had taken my order for a drink or food. In this day and age money is tight and I will not be back to a restaurant with such poor service with a very good italian restaurant two blocks away. After fifteen minutes we got up and left and went elsewhere, the aforementioned "other"restaurant" where our order was taken in two minutes.

god damn mofos @ olive garden. OGservergirl & Dawniette too are a bunch of discriminating a**holes. They don't like asians. None of them do@ the olive garden. Last time i went there with my parents they kept telling us ''we dont sell anything with dog meat here''. As if we even asked. I was furious and almost punched our server. I was born in Miami and parents are asian immigrants so I do not like any of this. I am an american

@GWM: You expect free refills on salad but only want to pay for ONE meal. If you have to split a meal you are a tightwad and/or not hungry. Either way, don't expect unlimited salad for everyone even if they ordered nothing. IT SAYS IT RIGHT ON THE MENU ABOUT THE ADDITIONAL CHARGE FOR SALAD ON SPLIT MEALS! The server heard what you ordered and cringed inside because it means double the work for half the money and ### and moaning from the cheap ### table. I hate people like you. Olive Garden doesn't owe your entitled ### anything.

Exactly... why didn't you say you weren't finished eating. She definitely should have asked before taking your plate away, but you really should have said something...

Also... why do you jump to the conclusion that she was repulsed by you? Maybe she forgot to brush her teeth that day... or maybe she was new... or jusy shy... or both

It's called saying "I'M NOT FINISHED YET."

We eat soup and salad, but tip very well. If they offered more vegetarian or vegan options, it would be nice.

Number One: You are illiterate and I wouldn't waste too much time on you either.

Number Two: Only idiots take 8 people out to eat at a restaurant and only order salad.

That is absolutly correct $5.60 for 8 people is $44.80 . For ALL YOU CAN EAT SALAD AND BREAD STICKS... and if everyone got drinks its about $2.80 per person which is $22.40 for 8 ALL YOU CAN DRINK ... SODA, TEA, or what ever you ordered...which comes out to $67.20... your lucky they didnt put the 18% gratuity then it would have been more..you would have complaned about that too ... WE WATCH OUR TABLES AND IF YOU SHARED A SALAD WE WILL CHARGE EACH PERSON THAT EATS IT... AND THATS WHAT THEY DID... DONT GO OUT TO EAT AND PLAN TO GET STUFF FOR FREE

You get free refills on the salad... why didn't you ask for more salad?

Also... the breadsticks should always come out with the salad and soup unless you ask for it ahead of time...

Also... I am sorry to break this to you, but...

I am a server. If I have a table who is just eating soup and salad (or just salad, in your case) and I know it's going to be a cheap tip... and I have two other tables who's bills are raking up, I am going to spend more time and give better service to the tables with the higher bills. Sorry, but that's just the way it is. It's a business. Not that I will ignore my "cheap" tables, but when you are waiting on upwards of 12 people at a time, money talks.

So you went to the Olive Garden with seven other people and you only ate salad?

At NUMEROUS locations Olive Garden makes people wait unnecessarily even lined up outside regardless of the weather while dozens of tables sit empty. Meanwhile servers are standing around talking or even sitting at tables in another dining room. The attitude is: folks ought to feel "honored" to dine with OG. News stories show sales dropping and dragging the rest of Darden, Inc. but instead of shaking things up guest relations makes excuses and at most apologizes for "inadequate staffing". NONSENSE ! It's the OG culture that says "let's see how many beepers we can give out today" as they make fools of those who wait while
losing more and more people who go elsewhere never to return.

The food at Olive Garden is usually heavy and mediocre. And I am a server there... How come people come to Olive Garden expecting a gourmet meal. It's not. The majority of the food is pre-packaged. You get what you pay for. I think the food is decent, but it also depends on what entree you order. Also... you get free refills of bread, soup, and salad. That is a pretty good deal, no matter what the food is like.

As for your food being brought out by someone else... I wish Olive Garden would put out an advertisement about WHY this is... It isn't BAD service when someone else brings out your food. It's GOOD service. It means your food is being brought out IMMEDIATELY after it's made and it's not sitting under some heat lamp. If your server is busy getting soup and salad for table A and table B has food ready to be taken out, a different server who might be standing around with nothing to do at the moment will bring out the food for table B so you get it hot and fresh.

In really upscale restaurants, servers NEVER bring out the food. The restaurant employs food runners who's only job is to take food to the tables. The servers are there to bring drinks and make sure you are enjoying your meal and to be the mediator between the customer and the kitchen.

I dined at your restaurant in Florida and I ordered a beer with my food. I was dining with my 10 year old daughter. I went to the washroom after I had eaten my meal and when I returned I found my daughter drinking my beer. What kind of restaurant allows someone under the age of 21 to drink? I wonder how many employees went past my daughter and did not stop her from drinking. For those of you who don't live in the US the legal age of drinking is 21. My daughter was too young to drink and yet none of the employees who saw her asked her to stop. Just shows you how Olive Garden lacks care and concern about their diners". Sure they ask for ID when a person looks like they are under the age of 21!. However they clearly knew that my daughter was under the age of 21 and should not have drank my beer". This clearly shows that the employees need retraining". We are not talking about a teenager here who could pass for 21 we are talking about a 10 year old girl who clearly looks young.. Someone who isn't even in Junior High?. Why did none of the employees stop her". Clearly I should have enough faith in mankind to do something to stop a child from drinking, . I guess it is not safe for a parent to use the washrrom at Olive Garden.

Okay, first two people are stupid. I agree with karleebarlee- you might have just misread where he was looking. Of course, if he really was looking... while that makes him a perv, it's unrealistic to think that he's the only guy in the world dirty enough to look at your wife, especially if she's well-endowed or wearing shirts that show cleavage. Just brush it off, and if it happens again, consider getting your wife new tops.

maybe you misread his eye direction? otherwise, the guy was just a tool. ignore him. get over it. do you think that men never look at your wife?

It was probably your pubic hair.

I work for OG and the cook staff ALWAYS wear hair nets. Also, the kitchen doesn't have anything to do with Soup and Salad outside of prep. The SERVER has to do all the work of getting the soup and salad together.

Well I have worked for Olive garden for over 10 years now and worked at 6 different locations. I have never seen any cook staff without hair nets at any of the locations that I have previously worked at. I have actually seen customers put hair on their food on purpose in order to get free meals.

I am so sorry to ear about the problem you had with the hair in your soup. I would like to say that in the 20 years I have managed restaurants. I have handled many of these complaints. Kitchen staff always wear a hat of some sort to restrain their hair. I sincerely believe that in a majority of the time, the hair is gets on the food somewhere between the kitchen and your table. How many customers did that plate pass to get to your table. Any customer scratching, shaking or combing their hair could gave been responsible. It amazes how many guest find a long blond hair in food and blame my short haired Hispanic cooks. Please give them another try.

Binder has once again proven the theorem I+A=D. Internet+Anonymous=[censor]

Being known as "cheap" and "frugal" are not positive terms to be associated with.

I just signed up for their newsletter. You're emailed confirmation that you did indeed sign up for the newsletter, and there is nothing you need to click in that email to confirm the subscription. Nor were there any rogue wikipedia re-directing links on the sign up page. ###.

Next time you fabricate a complaint, make sure it's not something that can be easily verified & disproven.

Wow, you are an idiot...