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NetSpend
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650 complaints
405 resolved 245 unresolved
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NetSpend headquarters

701 Brazos Street
Texas, Austin 78701
United States

NetSpend phone number

What is NetSpend’s email addresses?

NetSpend’s support and contact email addresses are [email protected], [email protected]

NetSpend website

NetSpend working hours

Mon 8:00 am - 10:00 pm Tue 8:00 am - 10:00 pm Wed 8:00 am - 10:00 pm Thu 8:00 am - 10:00 pm Fri 8:00 am - 10:00 pm Sat 8:00 am - 8:00 pm Sun 8:00 am - 8:00 pm

What category is NetSpend related to?

NetSpend is related to the Credit Cards category.

What are the social media accounts of NetSpend?

What is NetSpend's Facebook?
Connect with NetSpend via Facebook at NetSpend
What is NetSpend's YouTube?
Like, share & subscribe to NetSpend on YouTube at NetSpend
What is NetSpend's LinkedIn?
See NetSpend's portfolio on LinkedIn at NetSpend
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NetSpend information: contacts, address, founders, CEO, services, and products

NetSpend is a multinational company founded on United States by John McHale with its headquarters located at United States.. NetSpend deals in the Computer networking industry

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Who is the founders of NetSpend?

NetSpend was founded in John McHale.

When was NetSpend founded?

NetSpend was founded in United States.

What industry does NetSpend compete in?

NetSpend competes in Computer networking industry.

How to write a complaint about NetSpend?

To write a complaint about NetSpend and get an answer from the officials of NetSpend, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about NetSpend can be filed via the specific NetSpend complaint section.

Frequently asked questions about NetSpend products and services

What is NetSpend?

NetSpend is a global payment company providing alternative financial services in the US.

How to contact NetSpend?

You can contact NetSpend through your account online, call them at +1-866-387-7363, or mail them at P.O. Box 2136, Austin, TX 78768-2136.

Where's Netspend located?

701 Brazos Street Austin, TX 78701 USA

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Overview of NetSpend complaint handling

650 NetSpend reviews first appeared on Complaints Board on Nov 13, 2006. The latest review Locked account was posted on Aug 2, 2022. The latest complaint Account locked was resolved on Jun 24, 2022. NetSpend has an average consumer rating of 4 stars from 650 reviews. NetSpend has resolved 405 complaints.

Is ComplaintsBoard.com associated with NetSpend?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with NetSpend Customer Service. Initial NetSpend complaints should be directed to their team directly. You can find contact details for NetSpend above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about NetSpend. Discuss the issues you have had with NetSpend and work with their customer service team to find a resolution.

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Latest NetSpend’s complaints

D
7:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replied
NetSpend has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

NetSpend - Locked account

On Wednesday July 27th I attempted to make a purchase online and it was blocked under the belief that it was a fraudulent attempt. On Thursday I tried to rectify the issue and the Netspend website claims my e-mail is not valid. The phone system asks me for my card number and pin number and they work fine, but it then it asks me for my social security...

Read full review of NetSpend
R
5:41 pm EDT
Replied
NetSpend has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

NetSpend - Debit visa card

My daughter put money on a Netspend scam debit Visa card, and in spite of my sending them both our birth certificates, my driver’s license, photos of the card, both our social security cards, multiple phone calls and dozens of emails to every possible department, they refuse to allow me to either set up an account or access my money in any way. They...

Read full review of NetSpend
T
9:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replied
NetSpend has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

NetSpend - Fraud issue being refused to be looked into

My all access card has been comprised and within 24 hours i have had $1300.00 stolen from my account. I have spent 3 full days trying to get help from netspend customer service to be rudely hung up on or given false information with no hope of reclaiming my stolen funs. I have tried to make a disput via secure email within my online account to get to very...

Read full review of NetSpend
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