Please be careful! During the transition from the previous servicing bank and MetaBank they are are reporting balances and incorrect credit information to all credit agencies.
It appears that the system is not applying payments to the correct (old) accounts and negative information is being posted to credit bureaus.
I activated this card in Sept.8 to build my credit so I payed $40.00, then the guy that I spoke to said that I need to schedule next two following payments, so I did, for Oct 8 and Nov. 8. I called at the beginning of October and I spoke to a guy and told him that my payment for this and next month needs to be through a different account number so he told me that that he will notate the account and make the changes, so then I had two payments that went through, one with the old account number (which the acct is already closed) and one with the new acct number, and they dont show any calls from me at all, so they said that once the payment goes through they will charge me a $37.00 insufficient fee for the $40 payment that the account was closed and that will put me ina bad status with them, so I said since their calls are recorded they should be able to look up my phone call, and of course they refuse to do that, I should not be penalize for their customers service mistake, it wasn't like I didn't make a payment on time, and I was over the limit, all Im asking is that they shouldn't charge me that fee, when I called plenty of time ahead to change the account number, so be very careful with them, so I am going to have to call back and make sure that the information was changed, which I shouldn't have to do that I should be able to trust their word.
I also got an email stating that Rewards 660 was being purchased by Metabank. However, according to some of the info I gandered online...Rewards 660 was ALREADY associated with Metabank. I don't know what they're trying to pull...but since I paid by debit card, I'm gonna see if it's advisable to seek a refund, or am I just S.O.L.
I AM A CUSTOMER AND I HAVE TRIED FOR DAYS TO CONTACT REWARDS CUSTOMER SERVICE. THIS IS NOT A TOLL FREE...
I have been pying my credit card on time and all I called today to see how much I credit was avaiable and a...
I don't know what hs happened. Rewards660 was good to me, raid my limits, all payments in on time and recorded. But on this time of my payments, I placed two (2) money orders together in the same envelope with all information on them even account numbers. They sure found the lower payment of $50 and placed it in my account but the larger payment in a separate money order, well it disappeared. And that was large amount as I pa my credit card off every month. I called them and the reaction as that they really didn't care of the missing larger money order. So new comers, beware of these guys as they can not handle the payments worth nothing. They sucker you and stea rom you later. I will have a tracer put on this money order and when it cmesbc that they cashed it in, I am done with them. They are nothing but liars and thieves.