NetSpend review: NetSpend Thieves!

I have been a loyal NetSpend Customer for years. On 6/23/2025 I called in and spoke with a Agent named Alvin. I questioned an unauthorized transaction, and Alvin admitted to it that it was a fraudulent transaction. Red flag, how would Alvin have known right away that the transaction was fraudulent? That tells me that NetSpend is very aware of the fraudulent activity that's going on behind the scene. As soon as I questioned Alvin about the fraudulent transaction, Jengal Tallin, he admitted it was a fraudulent transaction and Alvin ended the call! Those thieves should not be in business and robbing customers. I'm happy that I did not add a larger amount of money to my NetSpend card.