MyPrepaidCenter.com’s earns a 1.5-star rating from 7 reviews and 544 complaints, showing that the majority of cardholders are dissatisfied with card management services.
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visa persona gift card
I ordered Three (3) $500 Visa Persona Gift Cards on Nov 1, 2016 from a rewards website. The cards are procured from and administered by myprepaidcenter.com. A month has gone by and the cards still have not arrived. The company (Meta Bank) apparently only sends their cards out via regular US mail, and does not provide any tracking options for customers. After calling the awards site several times, they told me they were emailing myprepaidcenter.com to confirm that new cards would be sent out to me, but that again, these new cards would be sent regular mail. I wanted to have these cards accessible for the holidays, and fell that it's very unprofessional that myprepaidcenter.com won't spend a few extra dollars to send me the cards with a 2 -Day delivery service or Priority Mail, after having to wait a month and counting for them to arrive. I will now have to wait potentially another month, meaning I will not be able to use these cards for the holidays as intended. For anyone looking for prepaid gift cards, I would definitely not recommend using myprepaidcenter.com or any product administered by Meta Bank.
visa
I received a $250 card from this company as a reward at work. I entered the number of the website to activate the card and received a message that the information is invalid.
I tried the phone number provided and received the same message that he number is not valid. I tried for a long while to get a human on the line, but it kept looping back insisting I enter the card number.
After going through the loop a number of times, it finally transferred me to a hold position to wait for a customer service representative. After more than five minutes, a "person" came on the line and asked how I could help. They appeared not to hear me. I tried several times to speak to them, but the line kept being repeated. "How can I help you".
I determined the call was likely sent to a bogus recording where they pretend to not hear you. This appears to be some sort of scam that my company fell for. They paid money for a prepaid Visa and it is something I cannot use.
The fraud is actually against you AND the merchant who no doubt will be charged the $34. Hey Congress... take time out of your attempts to over throw the President of the US and do something about this fraud instead
I received $34.00 as a rebate from JCPenny, i keep activating the card but it deny telling Invalid, I called the number at the back, not even ringing, Is this a Scam, now I don't believe abouit the reward their promoting! Website is useless ! VISA card is a CRAP!
nothing but a piece of crap. they don't work so the company don't have to pay
Totally agree. Website will not allow activation. Card is useless
Rebates are LEGAL scams. They are worse than insurance companies. In the end they WILL pay if you jump thru enough hoops.
I had the same problem.. OOOPS, they for got to allow you to prove you are not a bot. Go to LOGIN as if you already had an account (which you don't). There you can activate the card as long as you pass the "bot test". Nice try but we win.
prepaid card not accepted at stores listed on website
Don't waste your hard earned money on a prepaid visa from myprepaidcenter.com it's a complete rip off. I went to 4 stores listed on the myprepaidcenter.com website and none of them accepted my card. I called the number on the back of the card and the person confirmed there is full credit available on the card and they tried to tell me to go to other stores eventhough i triple checked which ones were listed on the website. I wasted 4 hrs travelling and shopping without being able to buy anything i needed because this company is a joke and does not care about the consumer once you pay them their money for a prepaid card. Rip off and no customer support, i hate this company and anyone who has half a brain will stay away from this scam myprepaidcentre.com does not let you use the card where they advertise that it will work, then when you wait on hold and spend your cell phone minutes while holding up the purchase line at the store, they say why don't you shop somewhere else. . . F### this bull#### a###### rip off scam - stay away you will end up being screwed like many others in the same situation.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a mastercard, after i tried to used it at target got locked and now im not able to use it, it still have $15 dolars and i cant used them, im outside usa and calles the 1888 number and there is no service, the card is going to expire in january so i dont want to lose that money, it happened before and i dont know what else to so
Can I get reimbursed for my card being denied at a listed merchant on my $25.00 Wellness Pre-Paid card?
How do I file a complaint? I got a debit card prepaid but is says select use. Yet I can’t find a list where I can use it. I’ve tried 3 stores and online and nobody will let me use it.
I called the number on the card absolutely no help. Just generic message saying I can use it at dental office and general merchandise store or thrift stores. But no list of the names stores. Anyone know where to use it or make a complaint?
I never received a card that had been issued to me. After contacting them by email numerous times, they ask me for info, I send it, and then they issue another case # asking for the same thing. This company gives you the runaround over and over and I HATE dealing with them unfortunately, the company I get rewards from uses these idiots. The have nothing but idiots working there so I'm screwed out of $25 because I'm sick of them which I think is the idea.
Yes, I have encountered difficulty in activating my card too. What's a sh__ty company trying to scam the consumer at all levels.
I have been trying to activate my "rebate" cards for the past 4 hours. I have tried via website which times out, and also via phone which states they are undergoing maintenance and hangs up. I hate rebates that are paid this way as they are an absolute gimmick and pain for the consumer!
Well temporary of course
I also misplaced my $100 card that I was awarded through my company for doing a good job. When I finally found it, the card had expired. This company charged me $3.95 per month as an "account maintenance fee" and charged me fifteen dollars to replace my expired card. With fee and card replacement, the $100s (that I had paid taxes on) was now worth $41s! What a scam! I asked them what "account maintenance" is involved on a monthly basis...did they call me?...did they invest in postage to advise me of my balance declining?...did they do anything to advise me? Of course not and the call center and their supervisor didn't give me an answer other than "that's the rules"! I deduced that "maintenance" involves some Visa executive looking at a spreadsheet of expiring cards with my name and others on it and laughing about what dopes we must be for letting our card expire and paying them $4s per month. I told them that they are robbing (no exaggeration in my opinion) my money and they have no right to do this! $15s to get a new plastic card that everyone else gives away for free further adds salt to my wound. I advised my company to drop this "reward" from the possible choices...it's a complete ripoff. Especially since the front of the card said "Funds do not expire."! Beware of this scam!
i just received 2 cards and wonder if i should activate them?
They say $50 rewards debit card. Should I try to use it?
I just got this card in the mail says to activate it at MyPrepaidCenter.com it seems the website is gone. Guess this was a fly by night company.
problem with charges
I have a $25 Discover gift card and used it at a restaurant, the server stated that there was on $20.83 left on my never used $25 gift card. I called the Discover number and was told by the Discover CSR that Discover holds back 20% to 50% on cards used at server business (like a restaurant) in case there is a discrepancy with the gratuity. The CSR also told me that if there is no discrepancy, that the $4.17 withheld will be refunded 7 days after the card was used. WHAT DOES DISCOVER HAVE TO DO WITH THE TIP I LEAVE FOR MY SERVER! DISCOVER IS, IN REAL LIFE, WITHHOLDING MONEY THAT IS MINE! Not only is this wrong, I think it may be criminal! If someone takes your money without permission, it is called theft!
I have a $25 Discover gift card and used it at a restaurant, the server stated that there was on $20.83 left on my never used $25 gift card. I called the Discover number and was told by the Discover CSR that Discover holds back 20% to 50% on cards used at server business (like a restaurant) in case there is a discrepancy with the gratuity. The CSR also told me that if there is no discrepancy, that the $4.17 withheld will be refunded 7 days after the card was used. WHAT DOES DISCOVER HAVE TO DO WITH THE TIP I LEAVE FOR MY SERVER! DISCOVER IS, IN REAL LIFE, WITHHOLDING MONEY THAT IS MINE! Not only is this wrong, I think it may be criminal! If someone takes your money without permission, it is called theft!
Tried calling the Customer Service line and it'll ring but then hangs up. I have a $50 gift card to redeem and they never sent the actual credit card # and/or I could not find in my e-mail. This company is is a scam as you can't get ahold of anyone to redeem.
I would stay away as they will just take your money and leave you with nothing.
I bought a virtual MasterCard credit card from this website, and they sent it to me by email. However, when I tried to use it to pay for orders on sites like AliExpress, it got rejected, and I was advised to contact the bank that issued the card. How can I purchase a card that I can't actually use for anything
I bought myprepaid center card But I can't open https://myprepaidcenter.com/, the website can be opened before it is in my area.You stole my money, and you need to compensate me for my loss.
Purchase address
https://s.binance.com/BRtEl3xH
order number
E023014508713973945
I bought myprepaidcenter card But I can't open https://myprepaidcenter.com/, the website can be opened before it is in my area. My exchange code has lost the only exchange channel, which is equivalent to being wasted.You need to compensate me for my loss.
I received a virtual Visa prepaid card. I wanted to transfer it to my bank account. There is no transfer available directly to my banh, even with Paypal, Venmo or Cashapp. Very disappointed. I received it today and have contacted everyone at these institutions. They basically said they couldn't help me.
Almost impossible to utilize funds and after calling numbers on website and combing through all options, there is no option that allows you to speak with a person.
Website says it can be used to purchase anywhere Master is accepted. Never worked. you can't Contact their support as well.
The card was rejected everywhere I tried to use it. I wasted several hours of my life on this. It's useless, I wasted money
I was using this service for the first time i was trying to the card details to open an account for myself for studying purpose i clicked multiple time in website ten i checked the email the details was attached there. then, i clicked the link i found out that i was blocked can u please help me with this
I went to use my card before it expires in 04-2024 and when it read my balance of $35.63, I was shocked because I have not used it one time since it was mailed to me. And I would like to find out who has taken the credit I was given and never had the opportunity to use.
Yes, MyPrepaidCenter is a legitimate prepaid card provider that offers prepaid cards for various brands and purposes.
No, MyPrepaidCenter is not a scam. The company is a legitimate prepaid card provider that has been in business since 2004.
Yes, you can trust MyPrepaidCenter. The company has a good reputation and has received positive reviews from customers.
MyPrepaidCenter allows customers to purchase and manage prepaid cards online. The company also offers customer support and account management services.
Yes, MyPrepaidCenter charges a small fee for each prepaid card transaction. The fee varies based on the type and amount of the prepaid card.
No, there are no hidden fees when using MyPrepaidCenter. The company is upfront about its pricing and fees.
MyPrepaidCenter guarantees the authenticity of all prepaid cards purchased through its website. The company also provides a refund policy for any issues with prepaid cards.
Like any company, MyPrepaidCenter has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.
MyPrepaidCenter is an independent prepaid card provider and is not affiliated with any other companies.
You can determine if MyPrepaidCenter is the right prepaid card provider for you by researching the company, reading customer reviews, and comparing its fees and features to those of other prepaid card providers.
Yes, MyPrepaidCenter offers prepaid cards for a variety of brands.
No, MyPrepaidCenter does not offer international prepaid cards. The company only offers prepaid cards for use within the United States.
No, MyPrepaidCenter prepaid cards cannot be personalized. The company provides cards with predetermined designs and denominations.
MyPrepaidCenter does not handle returns or exchanges for prepaid cards. Customers should follow the specific return policy of the merchant from which they made their purchase.
No, MyPrepaidCenter only offers prepaid cards.
MyPrepaidCenter provides customer support through email and a toll-free phone number.
Yes, MyPrepaidCenter updates its prepaid card selection regularly to ensure they are current and valid.
Yes, MyPrepaidCenter has a mobile app that allows customers to easily manage their prepaid cards on-the-go.
No, MyPrepaidCenter does not offer a loyalty program.
MyPrepaidCenter makes money by earning a commission from the brands whose prepaid cards are featured on the website. The company charges a small fee for each prepaid card transaction, which helps cover its operational costs.
Overview of MyPrepaidCenter.com complaint handling
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MyPrepaidCenter.com Contacts
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MyPrepaidCenter.com phone numbers+1 (888) 900-2347+1 (888) 900-2347Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 48 48 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 31 31 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number22%Confidence scoreAmerican Express Cardholders+1 (877) 227-0956+1 (877) 227-0956Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone numberLost & Stolen+1 (888) 842-0336+1 (888) 842-0336Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone numberDiscover® Cardholders (US & Canada+1 (801) 744-9918+1 (801) 744-9918Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 1 1 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone numberDiscover® Cardholders (International+1 (888) 371-2109+1 (888) 371-2109Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone numberMasterCard Cardholders (US & Canada+1 (339) 234-6415+1 (339) 234-6415Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone numberMasterCard Cardholders (International+1 (877) 610-1075+1 (877) 610-1075Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 2 2 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 13 13 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone numberVisa Cardholders (US & Canada+1 (801) 214-8892+1 (801) 214-8892Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone numberVisa Cardholders (International
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MyPrepaidCenter.com emailsKent.Patterson@bhnetwork.com100%Confidence score: 100%Support
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MyPrepaidCenter.com addressState Highway 121 BYP, Suite 20, Lewisville, Texas, 75067, United States
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MyPrepaidCenter.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all MyPrepaidCenter.com contacts
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