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Epoch Customer Service Contacts

2644 30th St Fl 2
Santa Monica, California
United States - 90405-3061
MonClosed
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

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Use this comments board to leave complaints and reviews about Epoch. Discuss the issues you have had with Epoch and work with their customer service team to find a resolution.

Complaints & Reviews

Epoch"unauthorized charges to my paypal account which is a direct link to my bank account"

Epoch.Com has been pulling money from my paypal account now from 11/12/19 through 11/14/19 without my authorization. I have been tring for 2 days now to stop this and pull my account information from pay pal however since Epoch keep putting draws on the account they will not allow mw to pull my account from the payment account. Due to this my account is into overtdraft and my bills are now starting to be returned. Sad part is I do not even know what type of company this is.

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    Epochovercharging and cheating

    I engaged in a membership with Epoch.com and the said membership was cancelled immediately thereafter the date of the Membership was commenced.

    I was billed the date that I engaged and then the Membership was terminated. I have however been continuously billed for this service when I did not agree on it.

    The amounts that were

    09 April 2019 P 53.93
    16 APRIL 2019 P 97.83
    23 APRIL 2019 P 99.31
    30 APRIL 2019 P 99.09
    07 MAY 2019 P 98.67
    14 MAY 2019 P 98.25
    21 MAY 2019 P 99.31
    28 MAY 2019 P 100.17
    04 JUNE 2019 P 100.17
    11 JUNE 2019 P 100.28
    18 JUNE 2019 P 98.25
    25 JUNE 2019 P 97.83
    02 JULY 2019 P 97.52
    09 JULY 2019 P 97.21
    16 JULY 2019 P 97.62
    23 JULY 2019 P 97.52

    TOTAL: P1 532.96

    This amount has been illegally procured and has been debited from my account when I never agreed to it being debited from my account.

    I had long cancelled the Membership and noticed that they continue to debit my account!

    Please arrange a FULL REFUND of my fees

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      Epochbrazzers subscription

      I was charged after I cancelled my subscription and this was not authorised. Please contact me regarding a refund or I will be forced to take legal action. I cancelled on 27th July 2019 and was then charged on the 29th July 2019 and was not agreed to or authorised. Epoch are taking no responsibility and directed me to this site to rectify the charge that had been made.

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        K

        Epoch — fraudulent activity on my debit card

        On 11/30/2018 I received a message on my phone stating that someone had taken $100 off of my child support...

        J

        Epoch — epoch.com

        Hello, I have purchased tokens on 13th April of £14.99, £14.99, £14.99, £14.99 & £7.99. As I did not receive...

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        S

        Epoch — unrecognised transaction

        Hi this is Sukhwinder Singh. Address: 271 Birmingham Road, Wolverhampton WV2 3NJ. Last digits of visa debit...

        Wolverhampton
        J

        Epoch — be careful

        What a terrible company! Got nothing but a headache. I was charged every month for services I have never...

        K

        Epoch — subscription wrongly charged!!!

        Hi there! I canceled my Cam4subscription in July, but epoch has charged my account already twice after the...

        B

        Epoch — no idea

        I've got a 20.64$ charge to my card from you guys, one I have no idea what it's for. 2 i have 2 other random...

        Abbotsford
        M

        Epoch — unauthorized credit card charges

        +[protected] [protected]@yahoo.com more than $1 was charge which is the initial transaction please am begging...

        I

        Epoch — unable to issue web service

        Yes that guy is correct Epoch should be banned and put out of business with their business practices. They...

        California
        T

        Epoch — cancel my brazzer 2 day trial

        After getting purchasing my trail for 2 days I decided to see how to cancel before those two days are up. A...

        EpochI do not know

        Hi there

        My name is Dan Martin and I live in New Zealand. Yesterday (NZ Saturday 18/02/17) at 7:22pm local time you charged me $21.97. What is this charge for, I did not sign up for anything. How did you get a hold of my debit card details?

        Could you please refund this money back into my bank account.

        my email is [protected]@gmail.com should you need to contact me.

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          C

          Epoch — my credit card keeps getting declined

          I put in my information on my prepaid card, and no matter how many times I put it in it keeps being declined...

          F

          Epoch.com — being charged by this company why

          I am being charged for something l have no idea what it is and what it is for, I am a pensioner and can't...

          E

          Epoch — unauthorized charge

          I had an unauthorized charge on my bank account of $34.95 and The charge was from Epoch, I was unaware of...

          Epoch.comwebsite fraud

          I bought a member ship for a site that used false advertising to get people to join. When I realized this, I contacted Epoch through their live chat function. I told them I wanted a refund and they told me they WERE NOT ABLE. Once I told them I know they can and then that if I had to I would involve the authorities in the matter they refunded me immediately. Then rudely (and butthurt) said take care and that was that. BEWARE THIS COMPANY

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            A

            Epoch.com — cancellation of membership

            Hi. I have emailed epoch.com asking for an immediate cancellation of my membership. However, i have noticed...

            R

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Epoch.com / Dating Service — fraudulent service

            After using the service and corresponding by on-site messaging with a number of "women", it became apparent...

            E

            Epoch.com ICFCT — fraudulent payments

            On 25-5-14 I emailed your company concerning Fradulent payments taken from my Lloyd's bank account. You...

            Sunderland

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