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Epoch Customer Service Contacts

2644 30th St Fl 2
Santa Monica, California
United States - 90405-3061
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

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Use this comments board to leave complaints and reviews about Epoch. Discuss the issues you have had with Epoch and work with their customer service team to find a resolution.

Complaints & Reviews

Epoch"unauthorized charges to my paypal account which is a direct link to my bank account"

Epoch.Com has been pulling money from my paypal account now from 11/12/19 through 11/14/19 without my authorization. I have been tring for 2 days now to stop this and pull my account information from pay pal however since Epoch keep putting draws on the account they will not allow mw to pull my account from the payment account. Due to this my account is into overtdraft and my bills are now starting to be returned. Sad part is I do not even know what type of company this is.

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    Epochovercharging and cheating

    I engaged in a membership with Epoch.com and the said membership was cancelled immediately thereafter the date of the Membership was commenced.

    I was billed the date that I engaged and then the Membership was terminated. I have however been continuously billed for this service when I did not agree on it.

    The amounts that were

    09 April 2019 P 53.93
    16 APRIL 2019 P 97.83
    23 APRIL 2019 P 99.31
    30 APRIL 2019 P 99.09
    07 MAY 2019 P 98.67
    14 MAY 2019 P 98.25
    21 MAY 2019 P 99.31
    28 MAY 2019 P 100.17
    04 JUNE 2019 P 100.17
    11 JUNE 2019 P 100.28
    18 JUNE 2019 P 98.25
    25 JUNE 2019 P 97.83
    02 JULY 2019 P 97.52
    09 JULY 2019 P 97.21
    16 JULY 2019 P 97.62
    23 JULY 2019 P 97.52

    TOTAL: P1 532.96

    This amount has been illegally procured and has been debited from my account when I never agreed to it being debited from my account.

    I had long cancelled the Membership and noticed that they continue to debit my account!

    Please arrange a FULL REFUND of my fees

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      Epochbrazzers subscription

      I was charged after I cancelled my subscription and this was not authorised. Please contact me regarding a refund or I will be forced to take legal action. I cancelled on 27th July 2019 and was then charged on the 29th July 2019 and was not agreed to or authorised. Epoch are taking no responsibility and directed me to this site to rectify the charge that had been made.

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        EpochI do not know

        Hi there

        My name is Dan Martin and I live in New Zealand. Yesterday (NZ Saturday 18/02/17) at 7:22pm local time you charged me $21.97. What is this charge for, I did not sign up for anything. How did you get a hold of my debit card details?

        Could you please refund this money back into my bank account.

        my email is [protected]@gmail.com should you need to contact me.

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          Epoch — my credit card keeps getting declined

          I put in my information on my prepaid card, and no matter how many times I put it in it keeps being declined...


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          Epoch.comwebsite fraud

          I bought a member ship for a site that used false advertising to get people to join. When I realized this, I contacted Epoch through their live chat function. I told them I wanted a refund and they told me they WERE NOT ABLE. Once I told them I know they can and then that if I had to I would involve the authorities in the matter they refunded me immediately. Then rudely (and butthurt) said take care and that was that. BEWARE THIS COMPANY

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            Epoch.com — cancellation of membership

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