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CB Fast Food Chains McDonald's spilled coffee in my car
McDonald's

McDonald's review: spilled coffee in my car

S
Author of the review
10:36 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Friday September 15, 2023 at 8:08

It took 20 minutes from the moment I got in the drive-thru lane until I received my food, and when I mentioned this to the cashier, he told me they were short-staffed. That is not my problem.

I ordered my breakfast and 3 large iced coffees. The attendant placed all 3 coffees in a cardboard tray and then tried to hand it to me through the drive-thru window, only to have 2 of the coffees topple over on me and into my car—flooding my floor mat and soaking my shirt, slacks, and jacket.

I was left with large brown stains on my work dress clothes, and now my car smells like hazelnut.

I went to speak with the manager [redacted], and all they said was “sorry” and offered 2 free meals. That doesn’t come close to covering the cost to detail my car and remove the stains and smell. What’s worse, this isn’t the first time this has happened. The last time, 2 hot coffees were spilled on me and my car through the same drive-thru window.

Please feel free to contact me at [redacted] or [redacted].

At the very least, the cost of detailing my car should be covered. I am extremely upset about this incident. My Friday was ruined, I was soaking wet, and my coworkers laughed at me when I arrived at the office, joking that I needed a sippy cup to drink coffee.

Desired outcome: I want McDonalds to pay to detail the interior of my car which will cost the minimum of $125.00 and dry clean my clothes

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  1. McDonald's Contacts

  2. McDonald's phone numbers
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  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
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    Jun 12, 2025
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McDonald's Category
McDonald's is ranked 1 among 60 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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