McDonald's review: Bagging food and drinks properly

I am a delivery driver, I pick up customers orders and deliver it to them! I would like to ask that employees change how they are bagging food and drinks for delivery! We carry what is called an insulated bag for hot food while in route to customer can be kept hot! And cold iced drinks to be kept separate from the hot food! Picking up hot food for for my customers that have been bagged in the same bag as cold iced drinks is not only making the food cold but is also melting the ice in drinks and making the drinks taste bad! I addressed this issue with a gentleman at the McDonald’s on S 1882 and I-20 yesterday he refused to rebag the drinks separately, said he’s been there for 7 years and he has never bagged food and drinks separately and told me no when I asked him if he would please do it! I personally will never go to that McDonald’s due to the rudeness and aweful attitude and refusal from him! As for me and my family we usually dine in to the McDonald’s on 8th street! They too for the first time last night bagged the drink with the food! I truly hope McDonald’s will fix this problem. Sometimes the delivery trip can be a distance away and the only way for us to keep the customers happy with hot food is if we are able, as we should be, to keep the food in our insulated bag! People are choosing other food restaurant’s over McDonald’s because they are complaining about the food being cold by the time they get it! Not only is it hurting us but it is also hurting McDonald’s! I hope that McDonald’s will make this change to keep good business not only for McDonald’s but for us as well! Thank you, sincerely Christina Klein