McDonald's

Our complaint has been going on for at least 6 months. A group of us meet one day a week in Dunbar, WV for breakfast. We have done this for 21 years except during covid when the indoor dining was closed.

There is never any heat turned on in the dining room. We took an IR Temp. Gauge in last week. It was 53*F outside and inside. The supply duct and return air duct was both 53*F. Concrete floor was 55*F. Coffee received at the same time was different. Probably from two different pots. One was 113*F and the other was 90*F.

Paper towel dispenser were empty.

Two weeks ago they did not have any large drink cups.

The week before that they had no cream for the coffee. They poured a little milk in a clear plastic container.

The music they play is very, very loud. Makes it difficult to carry on a conversation.

Very seldom out of our group who stagger in between 7 and 7:15 am do we all get what we ordered correct.

One other group of 8 has already went to Tudors Biscuit World 1/4 mile away.

They told us that corporate controls the temperature and the loud music.

Is there anything you can do to correct these problems before we move on to Tudors Biscuit World or Wendys.

Thank you very much.

The last few times my orders have been incorrect and when brought to the employee’s attention they are extremely rude and have gotten food thrown in bag. Most of my orders are done on the McDonald’s app in Leesburg fl 14 th st, I do understand they have a lot of young kids working but they still are at a place of business and should have a little better customer service

Most times order is wrong many customers order is wrong upper Sandusky & Carey, Ohio
The upper Sandusky store opened sometime in early 1980s wrong orders a lot back then over 40 years & wrong orders are now more frequent?
I [had] your mobile order app then 1 time after using for some time I had to go through a bunch of BS to order?
Then when I went to order said I could not order without rewards
You people are messing up big time, I know nothing will change you big companies couldn't care less about 1 single customer
40 years me being a customer of McDonald's I quit
Your twits are telling me I am using too many caps
You can't get orders correct, but you are telling me how to type?
[censored]

I have to say, I have stopped at McDonalds every day for years. Your ice coffee was my favorite beverage. I would stop each morning and bring coffee and sandwiches for the people here. I will no longer.

The leadership at McDonald’s is an embarrassment and is what is wrong with corporate America today. Get it together.

I cannot believe a once great company would have this disgusting person- Cardi b as a representative of their brand. I could not believe my eyes when I saw this. I wish I never drank it. I feel sick.

I purchased a breakfast platter today. I did it at the drive thru - on Timberlake rd. #5399.; When I got home with my meal - the biscuit was not eatable due to what appreared to be coffee soaked into the bottom of the biscuit. I didn't not order any coffee and I don't even like coffee. When I placed the order ay the window - it seemed like they were unsure if I could order a platter. Now I am wondering if I received the last one and they didn't want to make another one due to them spilling coffee all over this one. So they just bagged it and handed it to me. I am very upset. I have been sick and my husband is in hospital. I stopped to get me food before coming home from Hospital and this is the way. If they didn't want to sell that platter just tell me and I would have asked for something different. They certainIy did not need to give me that. I would like a refund or gift card for the way I was treated. Ticket info 1329,KS # 13 02/11/2023 10:57 am Order 29 for $6.98 with tax. [protected]@gmail.com or [protected] Cheryl Henderson 71 Lisa Lane Lynchburg VA 24502

I went to your store16841 on 02-06-2023 at 7:44am I ordered an Egg McMuffin with no Canadian Bacon and got the Canadian Bacon with no cheese; my receipt number is [protected] - 00063 - 0. I emailed McDonalds yesterday and haven't heard anything. I don't understand it seems they mess my order up all the time and I love going to that McDonalds. Thank you.

I visited McDonald on International Speedway in Daytona Beach, FL yesterday 02/04/2023 we made our order at the Kiosk and sat down to wait for our order. After the order was served we finished and I started to stand up from the stool that I was sitting on tilted over and throw me off of it onto the floor where I violently hit my head and landed on the right side of my arm. Thank God the other people in the restaurant politely helped me off the floor. The manager did come out.

I started feeling pains in my back and arm. I am very stiff this morning. I guess you don't feel the injuries until the next day. I had a massive stroke in 2018, I guess I lost my balance.

I have issues with this McDonald's almost every time I go there. It first started one early morning when I passed up the first window to the second window, because there was no one at the first window. 2 guys started yelling at me. I told them that there was no one at the first window. They basically called me a liar, and said that there was some one there. I told the one guy if it was such a problem, just give me my credit card back. He went back to the other guy and brought my card back to me. This happened a few weeks ago. This morning on 2/4/23 at about 4:00 am. The employee told a guy at the speaker on foot to get the f_ out of here. So now there arguing back and forth while I'm waiting to order. Then when I got home with my coffee, my husband and I was drinking our coffee got almost finished with it and got a mouthful of coffee grounds.

Stop at the drive thru, for oatmeal and hashbrown. The older indian man while handing me my change at as if I had a disease. Okay it's covid but it was how he did it.. Then handed me a burnt up hashbrown that was iced cold. Open up the bag at work and didn't have my rasins and oatmeal was cold. How do you serve that type of food cold. Called at location but they didn't answer the phone.

I ordered the big breakfast at the drive through along with a large coffee and apple fritter. There were no pancakes or syrup. The fritter was awful - moist. The fun of a fritter is the crunchy outside. I couldn't eat it. The coffee with 5 creams already in it was delicious though. But other than the coffee, a disappointing start to my day. Saint Louis Park McDonalds around 8:30 a.m.

Twice Ive had a problem with evening manager when using my McDonald's codes shebdoes not know what she's doing... first time I used code to get buy 1 double cheeseburger she said I only get one had to order I tobget other for 29 cents I explained that's why you use codes she was very rude and walked away...2nd time I used code for buy 1 crispy chicken get one free she only gave me one would not give me the free one then I had to wait for the pies to get done once done she put in bag and threw bag on counter and walked way she has a very nasty attitude will not listen to you explain what is going on she walks away I'm not a person who stands to argue and don't get nasty but she sure was starting to try my patience and absolutely no need to be so rude even while ordering was being rude all I wanted was to order get my food and go home had no energy (do to health reasons) for anything else I even took a picture of the bag with sandwich in it I would appreciate both my orders made right for not getting what I should have it's robbing me of my money and when you can't even have a simple discussion with manager what more can you do but put in a complaint... plz make this right